Clean room, building and rooms could do with a little updating. The coffee machine in our room did not work and the pods they have for us to use were limited. Good use of a fridge and staff were very helpful. Location was excellent.

Older property with recent improvements. Room was clean and staff were friendly. Beds are very soft which made sleeping difficult because I need a firm mattress. Great location and easy walking to everything

Helpful front desk staff.

It was an ok stay. The bed was comfy and the room seems to be recently renovated.

Air conditioner had to run constantly because every time it came on it mid so loud it wakes us up throughout the night. It was like having a train in our room it was so loud. But if it wasn’t on, the sound of people in the halls, entering their rooms, and flushing toilets was also loud enough to wake us. The TV has no streaming, casting, or mirroring capabilities so no TV except channels. The shampoo dispenser was knocked off the wall. The conditioner dispenser was empty. The coffee in the room was terrible and the creamer was two packets of dried creamer. The check in was the next hotel. The pillows crash down to bed level so good luck with that. The bed is on rollers that stick out so watch your toes. Awful. Worst hotel I’ve been in. Seeing the receipt made me nauseated at the rip-off. It’s below the level of motel 6 because those are quiet, comfortable and clean.

There’s no front desk at this hotel, it’s ran by the hotel next door. This made the experience feel not super secure, especially since we were on the first floor. The parking was underground so that was great! Super close to downtown Banff but still far enough away that it’s not noisy. The AC unit point directly at your head at night so it’s loud and chilly. Overall, a good stay!

The location was good but it was very expensive for what you get.

Old hotel.

Pros: location and quite clean Cons: old room, loud ac, not a good value for money (600$/ night in summer) not even free bottle of water

The hotel is in a great location of course and the staff were very helpful even though the check in counter is located in a completely different hotel which was confusing at first. However, the hotel is not maintained at all, it’s run down and dated. You’re just paying for the location and convenience to being in Banff

The AC is very noise and not working very well and need to be replaced. The staff is very nice and friendly.

The room was spacious and clean. The location is very nice and great for night walks. My main issue was the whole heating system was down. They put the AC on before we arrived and the room was freezing cold. So if they don’t have heating, they should not make the room so cold. I know it is summer but the nights still get cold in the mountains at any time of the year and having an AC on for a long time before we arrived made the room like a freezer.

While this is a 2-star hotel with a premium price tag, the cost is understandable given the prime downtown Banff location in early July. Overall, we had a good stay. The only real issue we encountered was a very loud air conditioning unit. Fortunately, the nighttime temperature was cool enough that we could just turn it off to sleep.

The property was not well maintained. Nor was it clean. There was hair on the bathroom floor and the shower curtain smelled like a dirty rag. There was also a small bottle of clear liquid found between night table and the bed. Both key cards stopped working before checkout time. Perhaps as early as 8 am. The indoor parking was ok but you have to lug your bags up a narrow steep stair to access the first floor elevator. And then you have to take them down. All in all it was definitely overpriced.

The Red Carpet Inn was a step down in quality and price from the attached hotel where you get your keys. We were there on Canada Day and were able to watch the parade right in front of the Red Carpet Inn. The staff was very helpful in our numerous questions. Parking is available, but a bit tricky when you first arrive.

Air conditioning unit is very noisy especially when trying to sleep at night.

Excellent stay, really quiet at night. Very handy to catch the roam bus right out front of the hotel, much better then trying to find parking.

Room was better than expected, quite spacious, nice high ceiling and had little balcony overlooking Banff Ave. Very pricey for what it was, but that's what you get in Banff during peak season I guess. Great location to centre. Parking was also great.

All good

Old building, well located and very confurtable bed