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Was very outdated, tiles in the bathroom was loose in property. Didn’t think the hotel justified the high price but suppose you are in banff

Not a bad hotel but very expensive considering property condition.

Basic 2 queen room, clean and comfortable.

Clean basic room. Reno’s are a little rough looking but fine to sleep for the night!

Impressive service.I was a bit hesitant at first but I have zero regrets. Room is clean and closer to restaurants and downtown area

There was no where to hang your clothes or wet towels. There was no table.

Nice staff and location. The AC was so loud.The mixing valve in the shower did let you have a hot shower. No soap in the bathroom. Comfortable bed.

The location was good. You can't check-in at this hotel but have to go to the one next door. When we got to the next door hotel to check-in to the Red Carpet Inn, the only staff member available was trying to explain to a couple of Japanese tourists about tour choices The couple could not make up their minds while several customers were waiting to be checked-in. After standing around for half an hour, I asked whether there was somebody else to check us in. There wasn't. Finally we got to the front desk and I asked why the Red Carpet Inn's website did not mention that there were no staff at the Red Carpet Inn to check us in. The front desk agent said that Expedia would have informed me. He was right - the booking confirmation from Expedia mentioned this fact in the fine print which I missed as I generally do not bother with fine print. After completion of the check-in, we asked for help unloading the car and transporting our luggage to the room. They normally do not provide this service, but one of the staff generously helped us. When we got to our room we found the door squeaked very loudly and ominously. We called it the "Haunted Hotel". The air conditioner and exhaust fan in the bathroom were both loud enough to wake the dead. Not recommended for the price we paid for the room. Expedia should have been more upfront about the poor quality and inconvenience.

Very convenient.

Good for the price

It was confused at first where to park the car. We had a van and it was not easy to park in the back. The lobby and common area looked very old and not very clean, but the room is very clean.

At first, I wasn't thtilled to have to check-in at the hitel next door but once I saw the large, clean snd obvioudly fresly renovated room, I was happy with my choice. Located jyst at the edge of the busy town center, this hotel is perfectly located for peace and quiet while not to far from the action. I enjoyed my stay.

O

Negatives: Air conditioner was AMAZINGLY loud WiFi was hopeless - when I told the desk clerk this, he said good you need to tell the boss! Even the TV signal was intermittent No wardrobe Positives: Spotlessly clean. Great location. Free parking. Jolee on check in was very helpful with local info and restaurants.

Much bettwr than expected from the ratings. A bit confusing to park and chexk in, but staff were wonderful. Quiet, well appointed room.

Excellent

Newly renovated beautiful rooms they brought us a bottle of wine for our anniversary up to our room too!

The hotel is in a good location, we had a first floor room that was clean and comfortable, but only 3 accessible electrical outlets to charge devices. It was also inconvenient having to check in/out at the hotel next door. However, I would stay there again as parking was included.

It’s time to clean or replace the carpets.