6.4
좋음
리뷰 868개
청결

6.4

편안함

6.0

위치

7.0

서비스

6.8

실제 이용 고객 리뷰 Hotel Imperial Laguna Faranda

페이지당 리뷰 수
20
40
상위 리뷰
H
6.0
/10
391주 전에 리뷰함

Expedia Group verified review

로비 들어가자마자 곰팡이냄새. 방에 들어가니 코를 찌르는 곰팡이냄새. 다른 방 달라고하니 엘레베이터도 없는 꼭대기층으로 데리고 갔는데 문을 열자 페인트냄새가 진동. 이 두개밖에 없으니 고르라고. 둘 다 못잔다고 버티니 그제사 제대로 된 방 제공. 대체로 직원들은 친절하나 1회용 스티로폴 그릇을 엄청나게 사용하게 해놓은 아침식사는 최악이었음.
Verified traveler
4.0
/10
767주 전에 리뷰함

Hotels.com verified review

컨벤션센터주변에서 가장 저렴하게 사용할수있음 간단한 주방시설이 있으므로 햇반등김치와먹기좋음 가격대비 추천가능함 배낭여행하며 캔쿤을 방문하는경우 좋음 입실시에 방 내부를 반드시 확인할것 호수에 요트가 정박할정도로 물과 가까운 호텔로 버물리가 필요함
José Manuel
icon-출장
출장
4.0
/10
14주 전에 리뷰함

Hotels.com verified review

No funciono el control del aire acondicionado
Maëva
icon-친구와 함께
친구와 함께
2.0
/10
14주 전에 리뷰함

Expedia Group verified review

Everything was really in bad shape
Gustavo
icon-가족 휴가
가족 휴가
4.0
/10
14주 전에 리뷰함

Expedia Group verified review

There's parking only for 5 vehicles and there's no parking on the street so if you're driving you're in trouble, one night the toilet started leaking and they have to call the plumber to fix it, i didn't have cable tv or internet the 5 nights that I was there, the ac is good
Gustavo
icon-가족 휴가
가족 휴가
4.0
/10
14주 전에 리뷰함

Expedia Group verified review

Parking is only for 5 vehicles, and there is no parking on the street so that's a problem if you're driving, the first night there the toilet started leaking, so they have to call the plumber to fix it, the ac is good but the 6 days that i was there i didn't have any cable tv and internet, and the water pressure on the shower was pretty week , and i have to say after all this that i congratulate the ladies who clean the rooms it's a 10 + for them, thankyou very much to them, and some office personal is pretty rude.
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Yuriy
icon-
4.0
/10
14주 전에 리뷰함

Expedia Group verified review

Toilet was not working, breakfast choices were very limited.
URIEL ERICK
8.0
/10
15주 전에 리뷰함

Hotels.com verified review

Funciona bien
Karyne
icon-가족 휴가
가족 휴가
4.0
/10
15주 전에 리뷰함

Expedia Group verified review

Nous avions une chambre non insonorisée dans la chambre voisine. Terrible le bruit ! La salle de bain avait une odeur d'égout en continu ! Répugnant... Le personnel était toutefois très courtois et aimable. Hôtel est bien situé !L'autobus est à 2 min de marche.
Jose Manuel
icon-파트너와 함께
파트너와 함께
2.0
/10
17주 전에 리뷰함

Expedia Group verified review

Habitación descuidada y con mal olor, personal de recepción grosero, me entregaron otra habitación diferente a la que reserve
Christiana
2.0
/10
17주 전에 리뷰함

Expedia Group verified review

The hotel is not the same at the picture and also I checked out on the first day of 8days
Vanessa
icon-파트너와 함께
파트너와 함께
2.0
/10
17주 전에 리뷰함

Hotels.com verified review

Não foi o que reservei, o hotel era um lixo, velho, quarto antigo com bancada da pia de inox, todos os moveis da puscina, rasgados, o cafe da manhã, parecia um puleiro, cheio de graos de ceral espalhados pela bancada e pelo chao, alem da péssima qualidade, 3 tipos de cereal, meia duzia de fatia de pão de forma, e sache de ketchup, não tinha um queijo, um oao descenrw, nada, além disso, prato e copo de papel, apenas 3 mesas com 3 cadeiras em casa, de forma que ficamos esperand em pe com orato na mao antigo com p
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SANDRA
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Todo muy bien !!buena ubicación y bella vista de noche
TAREK
icon-여가
여가
4.0
/10
17주 전에 리뷰함

Expedia Group verified review

When I write that the front desk my room was not ready. He gave me a room which I requested one bed and give me room with two beds. Also the room did not have a lock then he gives me a lock and it does not work. Then he tells me the room won't be ready for a couple hours then all of a sudden 5 minutes later he said oh yeah we have a room now. He kept on ignoring me at the front desk and he made me wait in the other room until my room was ready I just felt not treated really well. The gentleman who works in the cafeteria or really hard and seems to be really Pleasant and friendly. Would I go back to this hotel I don't think so because the bad experience on the front desk the others were okay. The price was reasonable but the place it seems to be run down.
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Lourdes larina
2.0
/10
17주 전에 리뷰함

Expedia Group verified review

Robaron mi cartera dentro de mi habitacion
Perla López
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
19주 전에 리뷰함

Expedia Group verified review

La ubicación es buena, por el precio creo está bien el hotel. Lo que sí es que ya son instalaciones viejas que mejor cuidadas lucirían más. El desayuno que incluyen esta bien Lo único es que en una de las habitaciones que nos tocó el colchón estaba hundido y en la otra la regadera un día no funcionó el agua caliente pero luego lo arreglaron
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Ricardo
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
19주 전에 리뷰함

Expedia Group verified review

Needs fixing. Walls are cracked in and outside the building. Balcony was broken, we were going to take a picture and I leaned on the rail made of wood and it was broken. If I leaned hard, I would have gone over it and we were 3 stories up.
Larissa
icon-여가
여가
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Great place and staff!
Ehteshamuddin
icon-여가 아이와 함께
여가 아이와 함께
2.0
/10
19주 전에 리뷰함

Expedia Group verified review

Location is great! Check-in was ok. Room and the bathroom had some bad odour. Water pressure was very low. The flush kept on clogging. We had to call them multiple times. We asked for an extra mattress and receptioist said i have to wait for the next day to get it and i still did not. Breakfast was ok. They were out of coffee and other stuff 1 hour before the end time. And there was no internet. All in all not something that i will ever go back to.
자세히 읽기
Luis
icon-파트너와 함께
파트너와 함께
6.0
/10
20주 전에 리뷰함

Hotels.com verified review

Habitación regular pero persona de recepción que nos recibió en el check in no fue amable , empatica ni atento.
페이지당 리뷰 수
20
40

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