오텔 임페리알 라구나 파란다

로비 들어가자마자 곰팡이냄새. 방에 들어가니 코를 찌르는 곰팡이냄새. 다른 방 달라고하니 엘레베이터도 없는 꼭대기층으로 데리고 갔는데 문을 열자 페인트냄새가 진동. 이 두개밖에 없으니 고르라고. 둘 다 못잔다고 버티니 그제사 제대로 된 방 제공. 대체로 직원들은 친절하나 1회용 스티로폴 그릇을 엄청나게 사용하게 해놓은 아침식사는 최악이었음.

컨벤션센터주변에서 가장 저렴하게 사용할수있음 간단한 주방시설이 있으므로 햇반등김치와먹기좋음 가격대비 추천가능함 배낭여행하며 캔쿤을 방문하는경우 좋음 입실시에 방 내부를 반드시 확인할것 호수에 요트가 정박할정도로 물과 가까운 호텔로 버물리가 필요함

No funciono el control del aire acondicionado

Everything was really in bad shape

There's parking only for 5 vehicles and there's no parking on the street so if you're driving you're in trouble, one night the toilet started leaking and they have to call the plumber to fix it, i didn't have cable tv or internet the 5 nights that I was there, the ac is good

Parking is only for 5 vehicles, and there is no parking on the street so that's a problem if you're driving, the first night there the toilet started leaking, so they have to call the plumber to fix it, the ac is good but the 6 days that i was there i didn't have any cable tv and internet, and the water pressure on the shower was pretty week , and i have to say after all this that i congratulate the ladies who clean the rooms it's a 10 + for them, thankyou very much to them, and some office personal is pretty rude.

Toilet was not working, breakfast choices were very limited.

Funciona bien

Nous avions une chambre non insonorisée dans la chambre voisine. Terrible le bruit ! La salle de bain avait une odeur d'égout en continu ! Répugnant... Le personnel était toutefois très courtois et aimable. Hôtel est bien situé !L'autobus est à 2 min de marche.

Habitación descuidada y con mal olor, personal de recepción grosero, me entregaron otra habitación diferente a la que reserve

The hotel is not the same at the picture and also I checked out on the first day of 8days

Não foi o que reservei, o hotel era um lixo, velho, quarto antigo com bancada da pia de inox, todos os moveis da puscina, rasgados, o cafe da manhã, parecia um puleiro, cheio de graos de ceral espalhados pela bancada e pelo chao, alem da péssima qualidade, 3 tipos de cereal, meia duzia de fatia de pão de forma, e sache de ketchup, não tinha um queijo, um oao descenrw, nada, além disso, prato e copo de papel, apenas 3 mesas com 3 cadeiras em casa, de forma que ficamos esperand em pe com orato na mao antigo com p

Todo muy bien !!buena ubicación y bella vista de noche

When I write that the front desk my room was not ready. He gave me a room which I requested one bed and give me room with two beds. Also the room did not have a lock then he gives me a lock and it does not work. Then he tells me the room won't be ready for a couple hours then all of a sudden 5 minutes later he said oh yeah we have a room now. He kept on ignoring me at the front desk and he made me wait in the other room until my room was ready I just felt not treated really well. The gentleman who works in the cafeteria or really hard and seems to be really Pleasant and friendly. Would I go back to this hotel I don't think so because the bad experience on the front desk the others were okay. The price was reasonable but the place it seems to be run down.

Robaron mi cartera dentro de mi habitacion

La ubicación es buena, por el precio creo está bien el hotel. Lo que sí es que ya son instalaciones viejas que mejor cuidadas lucirían más. El desayuno que incluyen esta bien Lo único es que en una de las habitaciones que nos tocó el colchón estaba hundido y en la otra la regadera un día no funcionó el agua caliente pero luego lo arreglaron

Needs fixing. Walls are cracked in and outside the building. Balcony was broken, we were going to take a picture and I leaned on the rail made of wood and it was broken. If I leaned hard, I would have gone over it and we were 3 stories up.

Great place and staff!

Location is great! Check-in was ok. Room and the bathroom had some bad odour. Water pressure was very low. The flush kept on clogging. We had to call them multiple times. We asked for an extra mattress and receptioist said i have to wait for the next day to get it and i still did not. Breakfast was ok. They were out of coffee and other stuff 1 hour before the end time. And there was no internet. All in all not something that i will ever go back to.

Habitación regular pero persona de recepción que nos recibió en el check in no fue amable , empatica ni atento.