8.6
매우 좋음
리뷰 673개
청결

9.0

편안함

9.0

서비스

8.6

실제 이용 고객 리뷰 Fes Marriott Hotel Jnan Palace

페이지당 리뷰 수
20
40
상위 리뷰
chealseoung
icon-파트너와 함께
파트너와 함께
6.0
/10
164주 전에 리뷰함

Hotels.com verified review

유명 관광자와 거리가 있어 차로 아동해야 합니다. 다만 호탤은 안전한 자역애 있습니다. 주차는 공감이 넓어 셀프주차 편안합니다..호텔부지가 넓어 쾌적합니다. 다만조식은 메라어트 수준은 아닙니다. 조식은 많은 종류에 비해 잘이 떨어졌고 룸은 낡고 욕실도 개선이 필요합니다. 컨시어저 문의해서 개인 데이투어 했는데 300Mad 로 저렴하나 카펫 가죽재품등 매장을 방문해서 좀 부담스러웠습니다.
Byunggi
icon-친구와 함께
친구와 함께
2.0
/10
392주 전에 리뷰함

Hotels.com verified review

Concierge was keep suggesting guide tour. I paid breakfast also via hotels.com. And hotel said no. Had to show them reservation. Had to stand there 20 mins until they figure out. Dinner served very unprofessional. Place is very dark. I don’t recommend to stay. Plus bath sink eww
Farooq
icon-파트너와 함께
파트너와 함께
8.0
/10
14주 전에 리뷰함

Hotels.com verified review

great property with beautifully manicured gardens and lobby , nice restaurants and food quality was top notch. be warned that like any hotel they charge on your card at check in for possible extras but ask you to pay for extras again at check out sayinh they will release your initial amount of MAD 2000, 5 days later I am still waiting for that initial deposit to be credited back into my account
자세히 읽기
Jaykumar
icon-파트너와 함께
파트너와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Great hotel in a nice quiet area of Fes. Lots of good restaurants within a short walking distance from the hotel (if you don’t want to dine at the 3 restaurants on the premises) and plenty of petite taxis that you can flag down to get to the Medina and other attractions.
MARIANNE
icon-출장
출장
4.0
/10
17주 전에 리뷰함

Expedia Group verified review

I paid $400 for the room including tax. It was too cold at night. Normally in any hotel there's a thermometer in the room. I couldn't find it. I called the desk and they told me the heat was controlled by them only. I turned on the TV and watched it, and when I was in bed the desk called me in such a low voice I could barely hear them (telephone didn't work properly) to turn the TV down. I never turned it up. It was the same volume as when I turned it on. So they didn't hassle the previous guest. I left my phone cord & converter in the socket. We called the hotel and told them, then we went to pick it up. They asked at the front desk (which is literally a whole block to walk from the sidewalk to the front desk - it is not located in the first or second room of a hotel like a normal place. They said they didn't have it, didn't offer to call housekeeping, just sent us back up to the room where the cord was gone but the larger coins I had left for a maid tip had been taken, so I knew they were there. We then had to go back downstairs and tell the desk that housekeeping had it. A woman finally came from housekeeping and frowned at me because I didn't tip her - I had already tipped the bellman who took charge and took us up to the room.
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Alfredo
icon-친구와 함께
친구와 함께
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Ottimo hotel con buonissimo rapporto qualità prezzo.
Jenny
8.0
/10
22주 전에 리뷰함

Hotels.com verified review

Great gym, room was dated, curtains didn't work, and there was sitting water on the balcony that made the smell terrible. The fragrance they pump in the lobby is extremely overpowering, if have to hold my breath or I would sneeze. Breakfast was great and staff we very nice!
Mie
10.0
/10
23주 전에 리뷰함

Expedia Group verified review

Spacious and has 2 full bathrooms which is very convenient.
Dr Amina
icon-출장 파트너와 함께
출장 파트너와 함께
10.0
/10
25주 전에 리뷰함

Hotels.com verified review

Beautiful
bryan
8.0
/10
28주 전에 리뷰함

Hotels.com verified review

Great experience. Staff super accommodating. Everyone smiling and happy. Only negative thing, a lots of ants. Biten all over.
Ansgar
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
31주 전에 리뷰함

Expedia Group verified review

I recommend to avoid this hotel. The room was always dirty. Numerous, repeated service failures that made for an aggravating stay, and management expressing no regret over repeated blatant security violations that left the entire room open to anyone for entire day twice(!). Lugubrious people standing around with stinky cigarette smell all around them, but actual service non-existent while everyone seems to have a hand open for a tip for just standing around.
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Fu Cheung
icon-파트너와 함께
파트너와 함께
6.0
/10
37주 전에 리뷰함

Hotels.com verified review

The bell boy was very helpful but the other staff; especially those in the lobby and entrance gate was not at all. The entrance gate staff did not help us get a taxi even if we had luggage. The lobby staff members (usually 3) frequently talked among themselves as if their guests were transparent.
Anum
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
37주 전에 리뷰함

Expedia Group verified review

The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff.
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Luis
icon-출장
출장
8.0
/10
38주 전에 리뷰함

Hotels.com verified review

À vrai dire tout allait pour passer un bon séjour.
Hanane
10.0
/10
39주 전에 리뷰함

Hotels.com verified review

The staff and cleanliness of the room
azzeddine
icon-파트너와 함께
파트너와 함께
10.0
/10
39주 전에 리뷰함

Hotels.com verified review

The staff and easy going attitude
maria f v
icon-파트너와 함께
파트너와 함께
8.0
/10
40주 전에 리뷰함

Hotels.com verified review

Quarto bem amplo, cama baatante confortável. Ótimo café da manhã.
Shirin
icon-파트너와 함께
파트너와 함께
2.0
/10
42주 전에 리뷰함

Hotels.com verified review

I booked a superior duplex room but their idea of a duplex is a bedroom in the basement. It was damp and smelly. I asked for a room change but they did not have any to offer. I asked for downgrade and they did not offer any.
paul
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
44주 전에 리뷰함

Hotels.com verified review

lovely accommodations. everything clean. many restaurants with different cuisines. no complaints at all
Zhi Hong
icon-친구와 함께
친구와 함께
6.0
/10
44주 전에 리뷰함

Expedia Group verified review

Small bed
페이지당 리뷰 수
20
40

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