체크인은 조금 느리게 진행되었지만 직원들 모두 친절하고 순박합니다. 로비 근사하고, 수영장도 보기 좋고, 각 방 앞에 흔들 의자까지 놓는 등 최선을 다 해 호텔을 꾸몄습니다. 방 크기도 괜찮고, 욕실도 큽니다. 침대도 좋고 가구들도 쓸모 있게 잘 배치되어 있고요. 욕조 있는 샤워실인데 수압 모처럼 끝내주게 좋습니다. 와이파이도 그럭저럭 잘 되요. 호텔 식당과 바가 있는데, 근처에 아주 싼 식당부터 저렴한 고급 식당까지 먹을 데가 많으니 굳이 호텔 안에서 해결하지 마세요. 맛 그냥 그렇고 좀 비싼 편입니다. 지역에 할 게 없어서 오래 있기엔 지루할 거예요. 어딘가를 지나다가 들러 하루 묵어간다면 이곳에서의 숙박을 추천합니다. 딱 한 가지, 모기가 많으니 모기향이나 스프레이는 꼭 준비해 가세요.

Hotel Chichen Itza was everything we were hoping for and more! Ideal location 5 min drive from the ancient city staying here is a much better option as opposed to getting bused in from Cancun or Tulum. You are able to wake early and beat the crowds who arrive around 10am. The included breakfast was also fantastic made to order eggs and fresh fruit. The actual property is secure, rooms were clean, parking was easy. The staff was extremely helpful in setting up a personal tour with a licensed guide. We had a private tour which included transportation ( to and from the hotel lobby), entry fee, plus the tour at a very reasonable price. Our guide was a local Mayan who didn’t just rush us along. But instead took the time to educate us and took his time explaining the entire site. Not just El Castillo. Highly recommend the hotel, and private tour.

Very friendly staff, strong AC, pleasant poolside. All as advertised. Room is pretty basic, like a motel in the US.

Nice bar, nice restaurant, friendly staff, friendly fellow guests. Lovely pool and grounds to relax. Only 5 minutes from Chichen Itza.

Pool was Ok and clean. Poolside table and lounge chairs. But not sure you go here for the pool - convent location, good dinner (not cheap but good) and nice breakfast (very good). WiFi was spotty. Rooms big but a bit dated.

We enjoyed our stay generally

Ett något nedslitet hotell som hade en fin charm.

Personalen var mycket vänlig

Great location and a nice hotel.

スタッフはフレンドリーで、夜はとても静か。のんびりできました。

good

All great. Nice small town/rural experience. Lots of bird sounds.

Great Location, nice setting and reasonable

Staff was helpful. Breakfast was good. Location is convenient. Room was fine. Enjoyed the birds and slept well.

Très forte odeur d’humidité et moisissures dans nos chambres. Les lits extrêmement durs et inconfortables, tous les 4 étions courbaturés et épuisée d’avoir passé une très mauvaise nuit. Nous étions 2 résidents permanents du Mexique et avions donné nos cartes de résidents au comptoir comme pièce d’identité. La réservation pour Chichen Itza avec guide privé a été effectué sans nous avoir octroyé la tarification privilège pour les résidents qui était de moitié prix. L’hôtel annonce un bar et un restaurant sur place. C’est la raison du choix de cet hôtel car après une journée remplie nous souhaitons prendre un verre et manger sur place. Le restaurant et le bar étaient fermés. La salle à manger était ouverte uniquement pour le petit déjeuner. Si nous avions été informé, nous aurions réservé dans un autre établissement. Somme toute, ce n’était pas une bonne expérience. Très décevant.

The room was nice and the A/C worked beautifully, really cooled the room on a muggy day. The food at the restaurant, however, couldn’t have been more bland. Four of us ate three meals there—there are no restaurants within walking distance of the hotel—and none of them was tasty. The service at one of the meals was completely indifferent.

Can't comment on this hotel. When we arrived there, we we're sent to Mayaland Hotel & Bungalows, which is a 100 year old hotel, located outside of Piste. You can see the observatory from some rooms in this hotel though, but the path to Chichen Itza is closed. The breakfast was so - so, and the menu didn't offer too much of various options. The main problem is that you are really locked to be in the hotel or call for cab / rent a car to go in to Piste, instead of just going out and be able to see what the city has to offer in restaurants etc. As this hotel was 100 year old, it was also outdated, many buildings was restoration objects, the main hotel was of course not in bad condition, but not in a great condition either. You need to carry your luggage in stairs as elevators are missing. When I checked on Hotels.com, I could still book a room in Hotel Chichen Itza, but for a higher price then I had booked, so I guess that was the reason we we're sent here as we had booked way in advance.

We were upgraded to the resort that near the ruin. It was great.

Excelente

Todo excelente