Our first family trip inside of UK due to our children having a mid-term break. The staff are very friendly and it's very comfortable as a 4-star hotel. When we arrived at the hotel and we want to use a swimming pool but unfortunately, they are cleaning the pool so we can't use it for first day. Many families are there for their holiday so they should not clean during the weekend. The weather was so terrible with raining and windy so we could not go for the trip. Please keep it your mind that they don't have a hairdryer and no complimentary water and fruit and no minibar. So I suggest you prepare those I mentioned above. The menu for the breakfast buffet was just an ordinary English style that you can find anywhere in a three-star hotel.

Staff were friendly, didn't eat there but bad night sleep as

We were in the suite. Delightful room with loads of space. The breakfast manageress showed great concern when she heard I was unwell.

Excellent hotel, room was very clean and spacious and staff were courteous and friendly

Staff were all lovely, room spotless, hotel in general was immaculate, location great x

Clean room, friendly staff.

The room was generally clean but shower clearly hadn't been cleaned with long hairs clogging the waste. The room had a very damp smell to it. There was no room service menu

Despite paying for your room the venue demand a £50 deposit. They expect £10/day for WiFi. The venue is short staffed and hasn’t improved in the past year.

Good hotel, nice bar, clean room

The room could’ve been cleaner, there were hairs still in the shower, smudges on the mirror and dust on the glass shelves. The breakfast was disappointing, although there was a lot to choose from, the scrambled egg and hash browns were cold. The staff were all lovely, warm and very helpful. Amenities in the room were top notch, comfy bed, small fridge, kettle and coffee maker only downfall was I booked a superior king room and bath robes weren’t included which I thought they were. Overall a good stay but room for improvement.

Nice place friendly staff

Everything went smoothly

Very good nice hotel

Would have given it an excellent rating, but only issue was very firm (hard) beds.

They need to upgrade their bed to igel and good fabric and their rugs

Fresh and ver clean great breakfast staff very helpful and friendly

We came a few years ago and enjoyed ourselves so returned. Unfortunately, this trip wasn't as enjoyable. There wasn't the 'wow' Christmas tree like before and the breakfast wasn't so varied and servers lacking expected customer services standards; boardering on rude. The reception and housekeeping staff were polite and helpful. Unfortunately I'm unlikely to return.

Hotel was nice. Location not walkable to anything. Staff were friendly.

Needs attention to detail, bathroom a bit grubby, grouting and bath needed attention. Wanted a bath.. Didn’t want to have as the bath was damaged and bathroom felt grubby Bed sheet wasn’t a bed sheet and didn’t fit, didn’t notice until we went to bed just after midnight

We were staying at the Marriott over Christmas as we currently live in the US and were back visiting family. It was a shame that as of 24 Dec - and with no prior notice, the dinner menu was reduced drastically, removing a number of dishes that my wife - a coeliac who must have gluten free food, could have eaten which resulted in us having to rely on gluten free snack items (quiche and crisps) from Tesco.