Please bring your hair dryer from home when staying here. I've stayed in many hotels in the world, but I've never seen one, no matter how low-rated, without a hair dryer. However, there is no hair dryer in the room here. We asked for a hair dryer in the evening, but the front desk staff said there were no hair dryers left. The next morning I called the front desk again and asked for a hair dryer and the front desk staff said the housekeeper would bring it to our room, but I didn't receive it until I checked out. In the end, I couldn't dry my hair after showering, and my daughter, who has long hair, needs to dry her hair after shower, so she gave up showering. It is basic to have a hair dryer in each room, but I can't imagine not having a hair dryer in a hotel room. Also, I saw a review saying that an indoor pool booking was necessary, so I inquired about how to make a pool reservation through the hotel website the day before check-in, but there was no reply until check-in. So we were not able to use the swimming pool on the first day of our stay. Also, there is a disgusting sewer smell in the elevator. My family hated the smell so much that we had to always use the stairs while staying at this hotel.

We stayed two nights. No house keeping, no coffee refilled . But I could get one bag at the reception.

Rooms are old but clean. It was confusing to get to and hotel is split. It was an okay stay, it was quiet. Pool is old but open early and later. I wouldn't actively choose to stay at this hotel again, but I wouldn't be upset to stay again if the price was right. An over "meh' experience

It was better than the last time I was there

My only issue was that I reported to main desk that I have no hot water for showers and nothing was done about it. I stayed two days with cold showers.

Staff not so helpful

Great place to stay very clean comfortable bed great sleep value for money would highly recommend to put this on top of the list of places to stay will return later this year

Night staff needs to learn how to deal with people and not argue with them when they have general questions. such as why am I being charged an extra 15$ that wasn't mentioned on the reservation.. simple questions requure simple answers not rude and condescending ones. and after that experience and hauling all my stuff to the room upstairs, coincidentally, my room key didnt work and I had to track it all the way back down with all my stuff to request a new key. Coincidence... No, I don't think so... its okay, its a family place so be prepared for family yelling and kids screaming and running down the halls etc. nighttime is quite tho. Day staff was pleasant. Location good. Prices fair. Rooms were comfortable. Busier than blue mountain village suites in the off season ironically, must be the indoor pool. They have farm eggs in a fridge for purchase which is very nice.. and very fair.

Great pool facilities on site

The room very clean and comfortable.

Amazing

Good service and clean room

The room was clean but the carpet looked dirty even if ots brown could see some stains on the carpet and the chairs. Otherwise staff were outstanding and the property is at a very good location.

The front desk check in staff were so rude and it ruined the full experience. The room was a bit dated and the overall resort was tired. Not many amenities and overall just not worth it. Stay somewhere else

Great stay. Rooms are clean, beds are comfortable.

Very impressed and very spacious

All the staff really helpful and friendly. Parking lot was easy to find a spot.

-Door was awkard to use(Bathroom doors should swing into the bathroom so they are out of the way) -Coffee and tea was supplied but had nothing to stirring with, i had to use the rooms pen -key/light system is no good,,,if I leave then the other person has no lights Other than that

Staff was great

Was fine