Please bring your hair dryer from home when staying here. I've stayed in many hotels in the world, but I've never seen one, no matter how low-rated, without a hair dryer. However, there is no hair dryer in the room here. We asked for a hair dryer in the evening, but the front desk staff said there were no hair dryers left. The next morning I called the front desk again and asked for a hair dryer and the front desk staff said the housekeeper would bring it to our room, but I didn't receive it until I checked out. In the end, I couldn't dry my hair after showering, and my daughter, who has long hair, needs to dry her hair after shower, so she gave up showering. It is basic to have a hair dryer in each room, but I can't imagine not having a hair dryer in a hotel room. Also, I saw a review saying that an indoor pool booking was necessary, so I inquired about how to make a pool reservation through the hotel website the day before check-in, but there was no reply until check-in. So we were not able to use the swimming pool on the first day of our stay. Also, there is a disgusting sewer smell in the elevator. My family hated the smell so much that we had to always use the stairs while staying at this hotel.

Great stay. EV chargers available which was a great bonus. Pool and hot tub are great, but a bit weary. Christian religious iconography displayed (discreetly) as decor.

Thanks to Freddie for making our stay extra special and welcoming

We only stayed for one night and didn’t really get to see much of the resort but it was clean, the pool was nice, the room was spacious and clean and comfortable.

Hotel was extremely clean, friendly staff and very nice modern rooms. Will stay there again!

Yes

Good

Our room booked for 4 people was only suitible for 2. The sofa bed was not made up, and there were no extra sheets to make it up ourselves. One person had to sleep on the sofa and 3 shared the king bed. We were not in the main building and there is no one on site for the seniors building where our room was located.

Nice place for sort vacation.

Perfect place to stay for visiting blue mountains. Rooms are pretty clean and staff is very friendly

Absolutely an amazing place to stay.

Well montained

Easily got parking space , the only thing i feel like no lamps in the room

Kitchen could use more cooking hardware, fire wasn’t going or rooftop when it was nice out. Chlorine in pool area was awful eyes were burning kids with rashes from the chemicals,

Clean room and good staff.

Overall good

They don’t have microwave in the room

It was a good stay.

Parking was good but did not check out the kitchen. I wish they has a small breakfast included.

Room was fine- older. Pool was exceptionally frustrating with only 10 allowed at once and no time to swim available as ‘pre booked’ to be forewarned.