8.8
매우 좋음
리뷰 322개
청결

8.8

편안함

8.8

서비스

9.0

실제 이용 고객 리뷰 Best Western Terminus Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Daechul
icon-친구 및 가족
친구 및 가족
10.0
/10
95주 전에 리뷰함

Hotels.com verified review

호텔의 위치가 너무 좋은 곳에 있었습니다. 모두 친절하고 금액대비 훌륭한 숙소로 적극 추천합니다.
Julia
icon-여가 친구와 함께
여가 친구와 함께
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

Very helpful staff, comfortable and clean room. Convenient for bus and rail links.
Marina
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Καθαρο δωματιο κσι ανετο
Sandy
icon-친구 및 가족
친구 및 가족
2.0
/10
14주 전에 리뷰함

Hotels.com verified review

I had a very disappointing experience with this hotel. By mistake, my friend made a reservation for me through Expedia from October 6–9, 2025, and I also made my own reservation through Hotels.com for the same dates.When I checked in, the receptionist told me there were two reservations under my name. Since I didn’t know my friend had also booked a room for me, I said I only had one reservation. The staff didn’t explain further, and my receipt didn’t show anything unusual, so I assumed it was a simple mistake.On the day of checkout, the same receptionist said I hadn’t paid. I showed my Hotels.com confirmation showing that my stay was prepaid, but she insisted that the hotel hadn’t received payment and made us pay again. After returning home, I contacted Hotels.com and discovered that my friend’s booking through Expedia caused the confusion.If the receptionist had clearly explained on the first day that there were two separate reservations under my name, I could have canceled one right away for the next two nights and avoided losing €107.98(total I paid €161.99 for 3 nights)Because of the hotel’s poor communication and lack of transparency, I ended up paying for nights I didn’t use.This is not an honest or professional way to do business, and it has seriously damaged my trust in this hotel.
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Shay
icon-여가
여가
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Love this plsce
Gary
8.0
/10
15주 전에 리뷰함

Expedia Group verified review

No breakfirst
Laura
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

It is an excellent hotel. Worth the value very much and with very helpful and nice front desk staff Deni,Martin and also service staff. Room was comfortable and soundproof. Yes we are next to the trams and close to the train stations but no sound was heard. The breakfast was really good and with plenty of variety! I was expecting something average and my experience surpassed our expectations. Thank you!😊
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paul
icon-여가
여가
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Lovely helpful staff, good selection at breakfast, fridge in your room, hotel reception sells cans of beer at a reasonable price, room service every day, safe in the bedroom for valuables, two minutes walk to the metro station, I would stay here again.
Cameron
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
16주 전에 리뷰함

Expedia Group verified review

Room was very nice, comfortable bed, staff where very polite and always helpful, Breakfast was very enjoyable and plenty of variety. There is a tram stop just outside the front door, railway station, metro and bus station a matter of minutes walk away from hotel. The area around the hotel is very rundown. There is a supermarket at the end of the railway station which has a large choice, including cooked chicken, sausages and even burgers. It takes about 30 minutes to walk to the centre of sofia. All in all the stay at the hotel was very enjoyable and great value for money.
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Xiaonan
icon-친구 및 가족
친구 및 가족
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

好极了,楼下就是公交车站,火车、大巴走路 5 分就在旁边,方便高效!
Stella
icon-친구 및 가족
친구 및 가족
6.0
/10
17주 전에 리뷰함

Hotels.com verified review

Shops are nearby
Siya
icon-친구 및 가족
친구 및 가족
2.0
/10
17주 전에 리뷰함

Hotels.com verified review

No clean the room and
Steven
icon-출장
출장
2.0
/10
18주 전에 리뷰함

Hotels.com verified review

Very noisy! Located beside train which I knew ahead of time but also near stadium that had a music concert on for 5 hours!
Gui Hao
icon-여가
여가
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Room clean, Breakfast is good
peter
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

Clean room quiet, nice breakfast, friendly staff, good price, I’ll stay again
Vladimir
icon-여가
여가
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Great location. Helpful staff. Thank you!
Juan Manuel
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

Cómodo. A 2 paradas de metro del centro. Cumple su funcion
Anthony
10.0
/10
22주 전에 리뷰함

Hotels.com verified review

Really good; service, staff, helpfulness.
Craig
10.0
/10
23주 전에 리뷰함

Expedia Group verified review

The hotel is wonderful, as are the front staff, with a special thanks to Plamen for his help. The area is a bit dodgy with rubbish, graffiti and closed buildings galore, but the hotel itself is handy to trams subway and trains.great breakfasts
Craig
icon-여가
여가
10.0
/10
23주 전에 리뷰함

Expedia Group verified review

The hotel is wonderful and the staff and breakfast are fab. The area is a bit dodgy with graffiti galore, drunks and an edgy vibe, however there has been no incident at all,just the feeling it might happen. It should not distract from the hotel's high points though.
페이지당 리뷰 수
20
40

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