7.2
좋음
리뷰 472개
청결

7.8

편안함

7.0

위치

8.2

서비스

7.6

실제 이용 고객 리뷰 Hotel Santa Cruz

페이지당 리뷰 수
20
40
상위 리뷰
Suk Hee
6.0
/10
390주 전에 리뷰함

Hotels.com verified review

2인이 숙박하기에는 다소 좁았습니다.
HYEON JIN
8.0
/10
507주 전에 리뷰함

Hotels.com verified review

예약한 방이랑은 조금 다른 방을 준 것 같은데 혼자 쓰기에 불편 없이 잘 사용하였습니다.
Verified traveler
4.0
/10
515주 전에 리뷰함

Expedia Group verified review

호텔 직원들은 친절하고, 교통은 좋고, 주변 환경도 좋음. 단지 침실이 낡아서 호텔같은 분위기가 안남.
jin
10.0
/10
541주 전에 리뷰함

Expedia Group verified review

룸이 심플, 깨끗하고, 아침식사의 딸기요거트와 모닝빵이 아주 맛있었어요. 미라플로레스 중심가는 도보로 약 30분거리입니다.
Verified traveler
icon-가족 휴가
가족 휴가
8.0
/10
545주 전에 리뷰함

Hotels.com verified review

In general, this hotel has a good location and the room was quite clean.
Rick
icon-비즈니스 및 여가
비즈니스 및 여가
4.0
/10
64주 전에 리뷰함

Expedia Group verified review

The sheets don’t fit the beds, towels old. Breakfast was not included.
Verified traveler
icon-
4.0
/10
75주 전에 리뷰함

Hotels.com verified review

Cheap price, but you can do better. Rooms are tired (peeling flooring, curtains don’t fully close), very noisy (including construction type work) and bad breakfast.
Johanah
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
87주 전에 리뷰함

Expedia Group verified review

Paper this wall, you hear everything next door including toilet activities. Not hot water. No extra blankets. Old run down facility.
Daniel
icon-파트너와 함께
파트너와 함께
2.0
/10
134주 전에 리뷰함

Hotels.com verified review

We took a taxi from airport to the hotel. Hotel reception told us the hotel had cancelled our reservation. I contact Hotel.com customer service, and they said they will follow up with the hotel for refund. The following is Hotel.com respond : Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to get your refund. This means the current rules and restrictions for your booking apply and a refund can't be granted.
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Sergio Gerardo
icon-출장
출장
2.0
/10
136주 전에 리뷰함

Hotels.com verified review

Hotel muy viejo! descuidado ,feo ,sucio ,todos los ambientes y habitación con un extraño e insoportable olor a humedad , metal y pesticida, en lavamanos también olor a podrido , colchon, sábanas ,toallas , almohadas de lo peor , desayuno no lo pude tomar porque alegan que no estaba incluido en lreserva a pesar que "sí" estaba incluido. En conclusión de la A a la Z toda calificación es de cero para este hotel.
자세히 읽기
Jaime
icon-비즈니스 및 여가 파트너와 함께
비즈니스 및 여가 파트너와 함께
10.0
/10
149주 전에 리뷰함

Expedia Group verified review

Vert good service
Malinda
icon-여가
여가
10.0
/10
160주 전에 리뷰함

Expedia Group verified review

My front desk lady, Ornella, was awesome! She’s so cheerful and extremely helpful!
Richard
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
10.0
/10
166주 전에 리뷰함

Expedia Group verified review

The neighborhood is great
Arturo
10.0
/10
182주 전에 리뷰함

Expedia Group verified review

Great location
Verified traveler
icon-
2.0
/10
183주 전에 리뷰함

Hotels.com verified review

Noisy hotel. Rooms are painted in depressing dark colors. Inner rooms are boxes, no windows. 5 minutes to get hot water in the shower. Shower drainage is a size of a coin, takes forever to drain. Bed was terrible, pillows were razor thin. Breakfast is almost finished a 9:15 am, although it should be till 10:00 am. Broken curtain, light all day and night. Rusty fridge. Have to get tv, air condition control from reception. Had to switch room 2 times at check in. Will never stay at the hotel again. Paid same price for much better hotel in Miraflores. Exceptional, good and very good reviews: really? for this hotel. Misleading reviews, and photos in the hotel description. No in room safe, misleading and wrong. Safe is at reception.
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Leonardo
icon-여가 친구와 함께
여가 친구와 함께
6.0
/10
189주 전에 리뷰함

Expedia Group verified review

Lo que me gusto fue su ubicación ya que esta cerca de restaurantes y comercios, No me gusto sus camas, al acostarme me undí en el colchón, muy viejito al parecer, y a una amiga en su baño tenia sangre en la tasa, la tuvieron que cambiar de habitación. El servicio del bar muy bueno, el barman muy atento preparo deliciosos tragos
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doug
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
189주 전에 리뷰함

Expedia Group verified review

Good hotel
Paulo Roberto
icon-
8.0
/10
196주 전에 리뷰함

Hotels.com verified review

O hotel tem boa localização, bem próximo ao calçadão de Miraflores, onde pode-se fazer uma gostosa caminhada com o visual do Pacífico. Há uma boa área comercial próxima ao hotel e acesso a linhas de ônibus urbanos.
Madelyn
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
208주 전에 리뷰함

Expedia Group verified review

The property is in a great location and the staff is very friendly. While the size of room/bed was as to be expected (nothing extravagant), multiple amenities were not included. Some of these include an ac unit, in room mini fridge, safe, and mattress topper. After spending a week here, the missing items were noticeable. I reached out to multiple people and was not able to resolve the issue before the end of my stay.
자세히 읽기
Lucas
icon-출장
출장
6.0
/10
208주 전에 리뷰함

Hotels.com verified review

Mejorar Limpieza en la habitación Ruidos se filtran las habitaciones de los demas huéspedes a toda hora. Maltrato del personal a los clientes. Ver cuaderno de reclamos.
페이지당 리뷰 수
20
40

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