위치는 최고. 관리는 잘 된 편이나 호텔 자체가 오래된 듯 한 느낌이 있음. 주변 지역은 섬 최고의 환경. 풀사이드 그릴 식당은 생각보다 별로.

리조트는 낡지 않고 깨끗했으며 직원은 친절하고 조식 종류가 다양하며 맛도 좋았습니다. 그러나 룸 안에 나무로된 가구에서 개미떼 같은 벌레들이 다수 발견 되었으며 룸 온도는 25도 까지 조절할수 있는 에어콘만 사용되며 난방은 되지 않았습니다. 리조트 뒷편에 아주 작은 해수욕장이 있습니다.

I and my xhildren was satisfied with the hotel EXCEPT reception. The hotel staffs except receptionist was helpful and kind. They always tried to satisfy the needs of guest. Especially the staff at the christmas event was great. However the reception staff was not good enough. When I checked in, she said there were another booking but I didnt do. It was so late and my children were exausted after long trio. Thus I wanted to have a dinner and take a break quickly. But the check in delayed because of the booking problem. They even gave any appologies after that during 7 days I stsyed at the hotel.

Overall I would rate this property at 3.5 stars. Unfortunately, my wife and I were not overly impressed with a property condition, restaurants variety including table reservation system, lack of personal touch in terms of service, room location, limited options in terms of entertainment, level of prices. Having said that, location is perfect, front desk staff were very helpful.

Well run facilities across the whole site

Sehr sauber. Personal überall sehr freundlich. Hin und wieder jedoch nicht da wenn man es brauchte. Pool service klappte nicht. Abends im spezialitätenrestaurant kamen wir uns vergessen vor. In der ecke am spezial grill-kein service mehr.

Absolutwly terrible

The service was just terrible. The check in took me about 30minites. The staff were just horrible. Food is horrible and very expensive. I would mever rate this as a 5 star and would not recommemd this place at all

Die Zimmer sind sehr hellhörig und nur mittwlmässig sauber. Die gesamte Einrichtung ist heruntergekommen. Das Frühstücksbuffet ist zwar sehr gross aber die Qualität der Produkte passt nicht zu einem 5 Sterne Haus. Im Adults-Bereich waren Familien untergebracht, dadurch war viel Geschrei.

Un lugar tranquilo y cálido donde relajarte disfrutando del atlantico en primera línea. Atardeceres ideales ☺️

Ridiculous reservation system for the hotel restaurants. It simply does not work. Always says everything is fully booked and tables are empty. People make reservations and they don't use them. Doesn't say a lot about the kind of people that stay here.

Hôtel incroyable, belles chambres spacieuses et propres, piscines et alentours superbes. Les animations en soirée sont vraiment top.

Excelente Hotel Instalaciones Servicio Comida Todo Genial 100%

Sehr gepflegte und hochwertige Unterkunft im Westen von Teneriffa

Sehr schöne und gepflegte Hotelanlage, mit abwechslungsreichen Speisen- und Aktivitätsangeboten. Wunderschöner riesiger Salzwasserpool.

Excellent service and amenities. Beautiful property. Very friendly staff.

Sehr gutes Essen. An der ein oder anderen Stelle müsste mal renoviert werden

Anytime we feel like at home , with all the amenities always available

I have just returned from a 5 night winter break here. I have travelled extensively but this hotel is up there with some of the best i have stayed in, certainly in Europe. The staff were all extremely polite friendly and professional. The pools and grounds were beautiful, but the town outside tge horel was very limited. We decided to upgrade to all inclusive on arrival which i would recommend due to the local town being limited for dining options. The dining on offer at the hotel was absolutely great and i couldnt fault it at all. The roon was spacious and clean but a little tired looking. I would have expected more minibqr items to be included with AI. The hitel is expensive but tge quality was spot on. We had the most relaxing lovely holiday

2nd year and still our preferred destination during the Winter. Only difference from last year was the Agave restaurant. Was fantastic in 2024, but the new 2025 menu was not up to Agave standard. Warm dishes served cold while the wines where hot. Already looking forward to come back to our favorite Meliá resort next year👍👌