5성급인데 체크인 카운터나 조식 수준이 이 호텔 직전에 갔던 4성급보다 한참 ㅂㄹ였음. 외관이나 화장실 내부가 고급스럽긴 함. 근데 오래된 느낌과 추운 내부는 어쩔 수 없었던 듯. 침구는 깨끗함.

복잡하지않고 쾌적한 동네이고 주변에 켄징턴가든, 하이드파크 등이 가까워서 좋았어요~

좋은 후기 나쁜 후기가 섞여있길래 좀 걱정하면서 갔는데 너무 좋았어요 글로스터역이나 사우스 켄싱턴역까지도 금방 걸어가고 근처에 고메버거 바이런버거 테스코 웨이트로즈등등 다 있어서 시내까지 안가도 좋았어요. 방도 깨끗하고 이뻤어요.

Property was ok.. room was an upgrade to a huge suite however... nothing worked in the living room. No TV or phone were operational. Elevator lights were partially out, no internet working the morning we left. Restaurant was empty and no staff any where so we had to walk to a place down the street. The room was over $900 US. It was quite disappointing to say the least.

The hotel is magnificent in decor. The room was immaculate and it has A/C which was much needed due to the heatwave while we were there. Staff was very professional.

Nice hotel in a good area, 2 minute walk from a tube station too. Staff were lovely and allowed us to check in early, room was more than comfortable, only negative was that the bath wouldn’t hold water and constantly drained.

Absolutely gorgeous hotel. Best of old world Britain. Great.

Special thanks to Alex in the lobby. He sets a high standard.

Great location.large room. Comfy bed and very helpful staff

Detta är kanske det elegantaste hotell jag upplevt i London - och därmed det mest prisvärda. Eftersom varken jag eller hustrun äter något före lunch kan vi inte uttala oss om frukosten. Dock finns en liten randanmärkning. När vi kom upp på rummet hade batteriet till kassaskåpet gått ut. Inte heller fick vi TV-apparaten att fungera. Ett telefonsamtal till receptionen löste dock det hela. Vänner till oss som bebodde ett annat rum gjorde samma erfarenheter - men vi var överens om att personalen var snabb med att åtgärda felen och var överhuvud taget så hjälpsamma och tillmötesgående. Kanske skulle man se över sina underhållsrutiner? Sammanfattningsvis en femstjärnig upplevelse om man har ett tolerant sinnelag!

This is a lovely Grande Dame property - lots of marble and ornate gold fittings - with lovely spacious rooms, but overall for a relatively expensive 5* hotel (I stay in hotels around this area often) we felt it could do with a bit of TLC. The telephone in the room was not working, the shower delivered only scalding hot water, and there was no plug in the bathtub, and the a/c humming was quite loud throughout the night. Very helpful and friendly staff though.

The staff were very helpful and could not do enough. The hotel is beautiful, in a great location and wish I had stayed for longer than one night.

All around great

The Bentley is always is an easy choice for us, the attractive building and interiors are luxurious and the bedrooms and bathrooms we've had were comfortable and spacious. The location to food and transport is perfect for getting around London.

Property being renovated. Wasn’t very comfortable.

Great room, and there was a language barrier as most of the staff were from India and had heavy accents.

Big rooms. Well-appointed. Quiet. Very close to Gloucester Station. Great location.

The hotel is extraordinary

The room was spacious, clean and the amenities were ok. The only aspect that let the room down was the mattress was quite hard. Other than that my second stay at the Bentley was brilliant. A small refurb would make it spectacular! Staff were very friendly and always available to help.

The room was very clean and staff was very helpful.