The hotel itself was great but the noise from the bar in front of the hotel at night is was bad. I had trouble going to sleep everyday.

좋은둣 안좋은 숙소로 기억되요 리뉴얼이 되었지만 이상하게 지져분한데 골목의 분위기가 침침해서 그런거같아요. 하지만 직원들은 충분히 친절했어요. 커플여행에는 정말 추천하지 않아요.

조식이 부실해요.리모델링해서 모던해요 샤워실 사용시 지혜가 필요해요

할인가격이 떠서 예약했는데, 할인가가 아니라 원래 그 가격인게 맞는 모텔 수준의 숙소에요. 4성급 혹은 3성급은 절대 아닙니다. 조식은 먹을 수 없는 수준이에요. 객실은 깨끗합니다. 그러나 그것 뿐이에요. 화장실 물이 잘 안나오고 배수도 안 좋아요. 물이 밖으로 넘치는 구조에요. 수건을 매일 바꿔주지 않아요. 가족이 머물렀는데 너무 좁고 , 말 그대로 잠만 자고 나올 수 있는 모텔이었습니다.

A localização é boa e facilita o acesso aos principais pontos da região, apesar de estar em uma rua bem feia. O hotel aparenta ter sido reformado, mas claramente é um espaço adaptado, o que compromete um pouco o conforto. O banheiro não tem box, o que acaba molhando tudo durante o banho. Além disso, o sistema de aquecimento é muito ruim: depois que uma pessoa toma banho quente, é preciso esperar cerca de duas horas para que outra consiga tomar banho quente novamente. Deixa a desejar em vários aspectos.

Great location for short walks to many must-see places. Hotel is very compact but offers a fair level of comfort and convenience, and was kept clean and serviced as requested. Staff all very obliging and professional.

Shower was too small and prone to flooding the rest of the room. Otherwise comfortable and clean room

Quarto limpo e localizacao excelente!

The hotel that I booked, they had closed didn’t tell me . I was out in front of their closed Hotel in the middle of the night. I had to get a cab to their new hotel and was only told they were sorry for the inconvenience. It was dirty. Nothing about it was appealing.

Hotel has multiple locations. I booked a specific hotel near my daughter’s apt. When I arrived I was moved to another location farther away with no prior warning. I could have cancelled my reservation and went to another hotel but they gave me no warning of the move so I was stuck there. Never had this happen before and was quite the inconvenience

This is not a typical hotel where there is a lobby or staff to greet you . Instead it is a set of apartments in a corner building . The person who let us in was awaiting for us at the door at check in. Breakfast was serve in a buffet style . Staff would ask if you would order something else if you like. Continental breakfast is available .Overall it was comfortable and easy to find . Shops and restaurants are all walking distance.

Great

Chambre confortable, bonne literie, et très prope. Personnel à l'écoute. Hôtel bien situé et calme.

The hotel is extremely well positioned in the heart of Florence. However it was much more basic than the online information suggested. The room was very small but clean. The bathroom was adequate and clean. Wifi was good and all tech/electrical was of a good standard. The staff were friendly and helpful. The breakfast was standard but adequate. However, the hotel did not live up to its description online. the photos of the entrance and the breakfast area were misleading. The reception desk was described as open 24/7 when in fact it only ran from 07:30-22:00. Fine in principle but as elderly guests we had chosen this hotel as we wanted access to staff onsite overnight in case of emergency. There was supposed to be a deli/cafe onsite but there was none and given we knew there was no restaurant the lack of cafe was a problem. Again, as elderly guests, we didn;t want to have to go outside just for a snack. On arrival at 5pm the hotel desk was closed "exceptionally" with no explanation and a member of staff waited outside to let us in but could not help us to our room or deal with any queries. For the 1st 24hrs there was no heating in the room and no alternative room to move to. we were forced to put up with this as the reception desk was closed. Overall we were disappointed and would not return or recommend.

Localização privilegiada!

Good

Tudo estava muito bom, nosso voo atrasou, chegamos depois do horário final para check in, Mas nos receberam e nos atenderam super bem. Isso mostrou carinho e atenção com os hóspedes. Estava tudo bem organizado. Nós amamos.

La habitacion nueva, impecable, algo pequeña. Las instalaciones modernas muy bien ubicado (muy cerca de los uffizi y el palacio vecchio). A solucionar que la ducha no moje resto del baño. Termo electrico. Si uno se ducha el otro debe esoerar un eato. Pero muy bien. Muy amable el personal.

A localização é ótima, mas as condições do hotel é ruim, fui com criança pequena, e depois de determinado horário, não temos como ter acesso ao elevador, o chuveiro, só uma pessoa pode tomar um banho rápido, caso outra pessoa vá tomar, precisa esperar a caixa interna de aquecimento recarregar, o que demora muito, é o café da manhã era vencido.

La habitacion no servia la calefaccion, nos cambiaron de cuarto a uno mas chico, fuimos 4 personas y tenis una cama medio gde. Y otra muy chica que las otras 2 personas ni se podian mover, el agua caliente se termina y hay que esperar que se caliente. Mucho ruido. Ubicacion y staff del hotel super bien, amables.