Really clean hotel with lovely staff!

Staff helpful. Rooms clean. Breakfast ordinary but with renovations going on can’t be too critical.

The staff were great. The housekeeping allowed us extra coffee, the food was great and the entertainment was super. We will definitely be back.

Room was big clean. Staff most helpful. Arrived at hotel early, Room not ready After check-in a nice Lady took my bag and went for walk. After check-out same happened friendly Lady looked after my bag able go out and then relaxed over cappuccino. Food good Be back again

Decent sized room and easy check in. Reception area was not where I expected it, but breakfast buffet was sufficient if self service.

Fantastic location right in the centre of Derry. Our family room was huge and plenty of space for the 3 of us. Although there was renovation happening we honestly didn't notice anything. The leisure facilities were excellent. Others have noted the parking charges, so thanks to that we parked on the road just outside Ebrington Square for free and just walked across the Peace Bridge.

Location is great. The pool was warm and enjoyable. Slept well because the room had blackouts and comfortable temperature. Shower had great water pressure even on the 5th floor. We would stay there again.

A great stay overall, staff very friendly and helpful, ease when checking in and out with lots of helpful suggestions on things to see and do whilst visiting.

Room was good size and very clean. Staff very helpful. Breakfast was excellent for the price.

The room was huge, and pretty clean, however it needs a lot of TLC. The hotel rooms are very dated.

Literally the only thing going for this place is the location. Its basically a building site for over a year yet the rooms are DATED heavilly. Old yellowed tub with a dodgey shower head over it with varying water temp. Rooms dont have air con and are not well ventilated so felt like a sweat box (in april so id avoid in summer at all costs). Sand papery bedding and the thinnest pillows known to man. Ive no idea what theyre doing this last year...but the whole place needs torn out and redone.

Staff excellent

Yes good central hotel would tell anyone to book it as it has a pool in it so nice.

The hotel is suppose to be under refurbishment, it seems to have stopped for some reason.We called in to this hotel last easter for a drink and seen that it was getting a big refurb, so booked for this Easter 2026 arrived to the shock of, You park in the underground car park and get to reception and then asked for 28 pounds for 2 nights parking at the hotel, total extortionate price, as now the Adjoining underground carpark is privately owned by some other company.Always was free just adds a big chunk onto your Easter break. The hotel is very run down in all areas,it once was a very pleasent hotel, and we hope it will return this way someday, but we wont unfortunately be back to stay here as you have far nicer hotels for around the same price, also without the rip off car parking price. We will say the breakfast was very nice. But sadly a shadow of the hotel that it used to be .

There’s work going on which to be fair they let you know about. Didn’t really make a difference to our stay. Check in was seamless, waiter and waitress in the restaurant on Saturday evening were lovely and so attentive. Room was clean and comfortable

Excellent location staff lovely rooms need a little TLC

Got their was hotel work going on only 1 lift working then told car park was extra £14 not great. Double bed tiny. Pool and steam room good.

Clean room

This place is pretty run down. However, it’s in a great location.

Room w