시티 호텔 데리

Very comfortable room are very handy.. I am sitting sofa is bit low comfortable but difficult get up due my health issue. Bed are lovely to sleep but no tv. I would lv one room with one tv without walls, I pick wrong room.. lol. Shower are ok & haven’t been in bath cos no time but difficult climb over due my health issue.. I pick wrong room.. everything so perfect have drinks etc in fridge. wow..

Hotel is in great location and was very clean, unfortunately it os dated and in need of updating/a refresh. Beds weren't very confortable and there was a lot of noise during the night from other residents shouting in the hallways for prolonged amounts of time. Staff at reception and breakfast were very good, helpful and polite. Breakfast quality wasn't great but view was lovely. Leisure faciliies were tired - pool cold and jacuzzi disappointingly not open.

Shania (restaurant Manager) was very professional and helpful. Hotel was under construction, pity because it's a lovely hotel. There was no atmosphere, hotel was quiet though we still enjoyed our stay.

Staff very friendly and efficient. Only complaint Jacuzzi not working, would like to have been informed before we had got changed to use it.

Great staff at front desk!

Yes room was fine. Staff were helpful. Ground floor is out of bounds and no work appears to be happening. Not as good as it used to be.

Bar unavailable, then there was an electric fault in room and no water. Ended up being moved to another hotel

Staff were lovely and really helpfull, hotel is dated and food needs an upgrade.

Staff very pleasant. Some of the amenities not available possibly due to building work. Bar area good with some love entertainment during our stay. Would book again once refurbishment is complete.

Great

The hotel is presently undergoing a refit which we would have preferred to know about when booking. Staff did their best.

Friendly staff, good food. Sadly lack of warm water checkout morning, no shower or bath. 😥

Excellent weekend away

Very helpful staff

According to some of our party the Guiness was poor.The room we stayed in was in dire need of an update and the absence of a fridge was disappointing particularly given the price of the room.The dinner on the Saturday night was very good and the waiting staff were very professional.

Food was okay, dining table rocked as we ate. We went to get our cooked breakfast and our cups etc were lifted and we returned to a virtually empty table. On reading the description of the hotel before booking we were led to believe that all other rooms except for the ground floor had been redecorated. We had stayed at the hotel about 8 years ago and it was in need of redecoration then and other than new wallpaper on one wall, the furniture had remained unchanged since then. The service was quite chaotic and we do feel that while these renovations are ongoing the price of the stay should be much cheaper. Parking your car in the basement (which is now the level of the temporary entrance to the hotel) is now £14.00 overnight as the receptionist told us on check in, although we had wondered why there were so many empty spaces. The basement carpark has now been bought over by a private company. Hilton you definitely need to make vast changes for us to stay here again!!!

The room was clean but furnitures are old and beat up. The property really need serious renovation, the entrance was closed due to on-going construction. Phone charger and outlets need an upgrade or at least provide portable plug for new tech. accessories. The staff are fantastic and very helpful, I personally feel bad that they have to work under that kind of condition, and having minimum resources to accommodate guests' simple requests

After you book a hotel you should never receive notice that it’s under major construction on the morning of your arrival. This place is in need of major Reno but needs To shut down and not do it when guests are there

While the accessible bedroom was very good; generally the hotel felt uncomfortable in its “renovating” state; staff were accommodating espec. Reception on Floor 1 there was a nice view of the River + Peace Bridge in Dining Room and there was a good enough selection at Breakfast; cost for 3 night stay did not reflect the inconvenience.

Ok