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City Hotel Derry

Name: City Hotel Derry
Address: Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS, Queens Quay, Ulster, BT487AS, Ireland

Hotels

8.6

/10

Very Good

957 reviews

What Guests Say About Their Stay

Sorcha

10.0

/ 10

Staff were so friendly and helpful .. big beautiful rooms ... very clean and comfortable ... lovely breakfast .. excellent location ... staff are all great

Eileen

10.0

/ 10

Hotel was very central to shops restaurants and bars. The staff were all so friendly and helpful. We had a fabulous breakfast in the morning. Looking forward to our next stay .

Tom

10.0

/ 10

Check in staff were fantastic and the security staff were also fantastic thanks lads

In the Area

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Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at City Hotel Derry is a good choice when you are visiting County Donegal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in City Hotel Derry

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What's around City Hotel Derry

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Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS

Discover More About City Hotel Derry

Location

Staying at City Hotel Derry is a good choice when you are visiting County Donegal.

About City Hotel Derry

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from City Hotel Derry exclusively for you.

Get precious and unforgettable moment during your stay at City Hotel Derry.

All facilities in City Hotel Derry

Others

Public Facilities

Others
Coffee shop
Coffee/tea in lobby
Elevator
Restaurant
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Tours
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Things to Do

Romantic proposal packages
Indoor pool
Barbecue
Steam room
Pool sun loungers

Business Facilities

Conference room
Conference center
Meeting rooms
Conference rooms

Food and Drinks

Bar
Breakfast

General

Parking
Banquet

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

In-room Facilities

Sports and Recreations

Fitness center

Accommodation Policy & General Information in City Hotel Derry

Important Note

Fee for continental breakfast: approximately GBP 15.00 per person
Nearby parking fee: GBP 14.00 per day (5 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food is not permitted on the premises.

Front desk staff will greet guests on arrival at the property.

The property will be renovating from February 24 2025 to July 14 2025 (completion date subject to change). The following areas are affected:

Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at City Hotel Derry	158
Number of floors in City Hotel Derry	7
Another facilities in City Hotel Derry	Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box

Frequently asked question in City Hotel Derry

What are available facilities at City Hotel Derry?

There are top facilites at City Hotel Derry such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at City Hotel Derry?

The standard check-in time at City Hotel Derry is starting from From 15:00 while the latest check-out time is at Before 11:00

Does City Hotel Derry provide breakfast?

Yes, City Hotel Derry provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in City Hotel Derry

Overall Ratings & Reviews City Hotel Derry

Other sources (957)

8.6

Very Good

From 957 reviews

Cleanliness

8.8

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

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Traveler Reviews City Hotel Derry

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Top reviews

Jane

Leisure Family

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Didn't like anything. Gross and dirty. Really Really tired

Kelly-Lynn

Leisure Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Under Renovation but very nice

Deborah

Friends and Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The food and staff was so amazing no fault there. It was £14 to stay in there under ground carpark which i believe should have been free as we paid a lot for the room. The hotel room itself was very extremely dated. It couls definately do with a freshen up. It had no fridge or no water for the kettle. We were there on a birthday trip and we were so dissapointed with the room. My son loves a bath as we jave a shower at home so when away he loves a we bath and it was not possible as the bath and tiles were all mouldy. The hotle is situated fantastic in the middle of everything right beside guild hall and all the shopping centres etc so location is brilliant. Location, food drink and staff is fab pity about the hotel room such a let down.

Oran

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Under construction but good stay overall

Verified traveler

Friends and Family

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Under renovations, which was not properly highlighted before we booked. The service at breakfast time was very poor and the coffee was lukewarm at best. Very disappointing breakfast. Bar service was poor as well. Facilities was very good though just a pity about the coffee in the morning

Lionel

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

No hot water for day and half till moved to another room we overpaid 2 stars

Roisin

Leisure Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

We booked into this property , we were not told in booking that renovation work was being carried out which was very inconvenient. You had to access hotel via underground car park . Air con/heating system in room did not work first night was positively cold despite a spell of good weather a heater was provided . The water for showering was cold/ lukewarm. . Understaffed second morning of breakfast I actually went and lifted pot of coffee tea for myself and sisters . The hotel is run down and needs a face lift . Staff did not address my concerns hotel in process of changing ownership and no one really taking accountability. On departing lots of people standing around waiting on lifts . Staff walking through people I had to stop and ask where are the stairs no signed . Lots of people did take stairs and it helped dispersed crowd at lift and in limited reception area . Overall I would not recommend this hotel . Pool is only advantage it has in comparison to other hotels in area .

Sean

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Ideally located this is the best option for a reasonable price

Simon

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Derry is lovely and the staff were also lovely. The hotel is getting renovated and needs it. Gym is good size but all equipement is old and so are the changing rooms. The bathroom in bedroom is so outdated. Hopefully they will adresss all of this with the work going on

Austin

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Staff very friendly

Anne

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

There are no plugs beside the beds and we use medical equipment. The reception contacted maintenance and they had an extension lead brought to the room within minutes but we then had a cable trailing from one wall to opposite side of room where beds were which wasn't ideal. I would hope this is taken in2 acct with the new refurbishment taking place. Street parking opposite is £5 depending when you arrive. Hotel charge £14 per night.

Verified traveler

Friends and Family

2.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Well we had a nasty surprise wen we went to check in saying we had only booked a room for 2 but we had our 6 year old grandchild with us. I sincerely had booked a room for 2adults and 1 child (6 years old) my booking said room sleeps 3 and 3 travellers. But this is to do with hotels.com. I will give Derry city hotel a bi ball as they are getting refurbished but service in bar was slow and stop and breakfast was terrible the food was not being replenished quick enough as a lot of foods all empty I had to ask for 4 different things and eventually got most but couldn’t wait any longer as got fed up standing waiting but this should not b affected by refurbishment as numbers for breakfast r known r mayb just short staffed like everywer else but as I said will give bi ball as I love the hotel in general it’s great for us with pool for grandchild and it’s very handy for shops for me 😀

Jessica

Friends and Family

6.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

It was a nice hotel however there were a few hiccups throughout our stay, the lifts were very slow, my sister had joined us on the Saturday and paid £14 for parking in the hotel, we had the drive to a restaurant and only gone for a hour, when we arrived back to the hotel there were no parking spaces left, the male porter said there was nothing they could do? Paid £14 to park for an hour? It turned out cheaper just to park in the car park across the street. Our party was gluten free and we were assured that they done a gluten free breakfast, which I know most places don't offer, but a hotel should either offer all of it or nothing at all as we had waited 40 mins for watery scrambled egg and a few bits of bacon and then another 10 mins on top of that for 2 bits of toast which is absolutely ridiculous and for it to cost £20 was completely unreasonable!!! I would book the hotel again but please review the gluten free options.

ALEXANDER

Business and Leisure

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Derry is such a beautiful place with a troubled history. Despite the difficulties Derry has endured you will be hard pushed to find nicer & most helpful people!

Brian

Leisure Family

2.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Very disappointing stay. Extremely dis satisfied at considering the costs. Construction ongoing within the hotel and not told this before hand Firstly the car parking on site which was always free. They now charge but no signs to tell you. Only found this out after checking in. Rooms very old and dated and unclean, toilet barely flushed and barely any water in the shower hose Breakfast of very low quality. Most of the products ran out and seemed to be very few waiter/kitchen staff. Very slow to re stock the food items. Large Q’s standing waiting on food. Would not recommend this hotel at all

Ann

Leisure Family

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Great purely for location. Room very dark but comfortable beds. Breakfast average. Food was luke warm. Overall thought in current state over priced compared to Fabulous Gateway hotel Inishowen.

Agnes Lorraine

4.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Needs updated

nuala

Friends and Family

6.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Hotel nice and central to everywhere. Food in hotel not good raw chips and burnt pizza on one occasion and chichwn goujons that were like water on another occasion so that was the ems of eating in the hotel. Said friendly.

Elaine

8.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Very central. Was attending an event, good service and nice food

Bridget

Leisure Family

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The staff were so friendly

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