City Hotel Derry

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8.4
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Breige

10.0
/ 10
Staff were very friendly and helpful. Great breakfast and replenished right until the end of service. There is refurbishment work going on but minimal disruption. Will definitely be back

SEAMUS

10.0
/ 10
Clean spacious room , plenty of towels etc. Breakfast buffet was plentiful and delicious

William

10.0
/ 10
Great location to see the city. Staff was exceptionally friendly and helpful.
In the Area
See Map
Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at City Hotel Derry is a good choice when you are visiting County Donegal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around City Hotel Derry

Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS
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Lobby City Hotel Derry
Lobby 2 City Hotel Derry

Discover More About City Hotel Derry

General
Near Derry City Walls

Location
A stay at City Hotel Derry places you in the heart of Londonderry, within a 15-minute walk of Derry City Walls and Guildhall. This hotel is 0.2 mi (0.3 km) from Peace Bridge and 0.3 mi (0.5 km) from Derry Visitor and Convention Bureau.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Guildhall - 0.2 km / 0.2 mi
Peace Bridge - 0.3 km / 0.2 mi
Derry Visitor and Convention Bureau - 0.3 km / 0.2 mi
Old Northern Bank - 0.3 km / 0.2 mi
Tower Museum - 0.4 km / 0.2 mi
The Peoples Gallery - 0.4 km / 0.2 mi
Great James' Street Presbyterian Church - 0.4 km / 0.2 mi
The Nerve Centre - 0.4 km / 0.3 mi
Magazine Gate - 0.4 km / 0.3 mi
Castle Gate - 0.5 km / 0.3 mi
Irish Craft Village - 0.5 km / 0.3 mi
Foyleside Shopping Centre - 0.5 km / 0.3 mi
Walled City - 0.5 km / 0.3 mi
The Fifth Province - 0.5 km / 0.3 mi
Butcher's Gate - 0.6 km / 0.3 mi

The nearest airports are:
Londonderry (LDY-City of Derry) - 15.8 km / 9.8 mi
Letterkenny (LTR-Letterkenny Airfield) - 28 km / 17.4 mi
Donegal (CFN) - 90.8 km / 56.4 mi

The preferred airport for City Hotel Derry is Donegal (CFN).

Facilities
Enjoy a range of recreational amenities, including an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Londonderry? This hotel has 3842 square feet (357 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Stop by the hotel's restaurant, Thompsons, for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms
Stay in one of 158 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.

All facilities in City Hotel Derry

Fitness Center City Hotel Derry
Fitness Center
Functional Hall City Hotel Derry
Functional Hall
Common Space City Hotel Derry
Common Space
Lobby City Hotel Derry
Lobby
Exterior City Hotel Derry
Exterior

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Barbecue
  • TV lounge
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Meeting rooms
  • Conference rooms

Transportation

  • Limited parking
  • Secure parking

General

  • Banquet
  • Parking

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in City Hotel Derry

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Outside food is not permitted on the premises.
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at City Hotel Derry
158
Number of floors in City Hotel Derry
7
Another facilities in City Hotel Derry
Romantic proposal packages, Indoor pool, Barbecue, TV lounge, Steam room

Frequently asked question in City Hotel Derry

What are available facilities at City Hotel Derry?
There are top facilites at City Hotel Derry such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at City Hotel Derry?
The standard check-in time at City Hotel Derry is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does City Hotel Derry provide breakfast?
Yes, City Hotel Derry provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of City Hotel Derry
City Hotel Derry has a 4.0-star rating.
How many floors does City Hotel Derry have?
City Hotel Derry has 7.
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More Reviews from Other Guests in City Hotel Derry

8.4
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews City Hotel Derry

Number of reviews per page
20
40
Top reviews
Carol
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I didn’t realise they were renovating until last min, my room had seen better times and was soulless, reception, bar and dining room all moved to 2nd floor to the ballroom, you can have a drink and watch people eat, not good ! Had breakfast, was like dining in a canteen. Continental selection woefully poor. City hotel is certainly not 4 star at this present time. Staff do not look happy and lacked interaction
Read More
Thomas
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is undergoing a renovation, I was there a year ago and not much has changed! No buzz about the hotel like it used to be and the general feel of the place is tired.
Aodhan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay, lovely staff. Very accommodating for young children too.
soul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Awesome Nice location Clean and good ambience
Adam
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I don’t want to write any comments
Juliette
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is under refurbishment (however it has halted and 3 years in no work was being undertaken during our stay). The room was a family room (as I was travelling with my daughter and grand daughter) and can only be described as grubby...the walls and the furniture both dirty. The bathroom skirting dirty with dust. In the recent heat we were provided with a totally inadequate fan, replaced after a conversation with the manager. In fairness he understood our disappointment with the "surprise" of the refurbishment. However the tired and worn state of everything is unacceptable if you are still "open for business" during this lengthy refurbishment. The lift mirrors were scratched, the furniture in the temporary bar area dirty and worn. We chose not to eat breakfast in the hotel so can't comment on it. We did have an evening meal (complimentary) and we all enjoyed it very much. We did not require parking so cannot comment on that. My overall impression was of disappointment. Having stayed in The City previously it was my immediate choice. However had I been informed when booking that a refurbishment was underway I would have chosen to book elsewhere in this occasion.
Read More
Breige
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were very friendly and helpful. Great breakfast and replenished right until the end of service. There is refurbishment work going on but minimal disruption. Will definitely be back
SEAMUS
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean spacious room , plenty of towels etc. Breakfast buffet was plentiful and delicious
William
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location to see the city. Staff was exceptionally friendly and helpful.
Geraldine
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotels is in a lovely location The bath room was not as nice as I stayed in other roomx over the years,and the were very modern ,but in my room this time it was very outdated and bath panel needed replaced and toilet wasn't flushing properly
Harry
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good selection for breakfast
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was nice having on site parking
Kristine
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location of this hotel and view of the Foyle and Peace Bridge are second to none. The hotel is clearly in a state of transition with DoubleTree taking over, and renovations of the lobby happening. Many aspects of the hotel truly need the renovation; rooms, beds, bathrooms, the pool/hot-tub (which clearly has not been working in a very long time), to list a few. However, the staff are just amazing and the location and 'bones' have a lot to offer. Gym amenities also excellent. I think if they keep some of the charm and character, and do a proper renovation, it could easily be an excellent hotel again.
Read More
Karen
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very helpful, bar staff inexperienced at making cocktails they were terrible. Very limited seating at the bar area for the evening music.. breakfast was very good
Samantha
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location of the hotel and room size were amazing! Jacuzzi was out of order when we were there, and needed a swimming cap for the pool so we couldn't use them. The bathroom was nice, but the shower curtain does cling to you a bit. Overall pretty nice but not perfect.
Joanne
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely friendly hotel. Great location. Bar food great and really good breakfast. Parking poor, extra cost and spaces limited.
Nora
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Table service in bar lounge area very poor. Food excellent. Staff friendly. Shower overheating to scalding point even after repair man visit, couldnt use it on second day.
Tim
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely big room, great location. Downfall was the parking situation. States had parking on site, but did not stipulate that you had to pay a daily fee of 14 pounds. Even though car park is directly under the hotel and not gated so anyone off the street can access
Lea
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Really clean hotel with lovely staff!
Jimmy
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff helpful. Rooms clean. Breakfast ordinary but with renovations going on can’t be too critical.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 City Hotel Derry

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Hotel Derry

Number of reviews per page
20
40
Top reviews
Carol
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I didn’t realise they were renovating until last min, my room had seen better times and was soulless, reception, bar and dining room all moved to 2nd floor to the ballroom, you can have a drink and watch people eat, not good ! Had breakfast, was like dining in a canteen. Continental selection woefully poor. City hotel is certainly not 4 star at this present time. Staff do not look happy and lacked interaction
Read More
Thomas
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is undergoing a renovation, I was there a year ago and not much has changed! No buzz about the hotel like it used to be and the general feel of the place is tired.
Aodhan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay, lovely staff. Very accommodating for young children too.
soul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Awesome Nice location Clean and good ambience
Adam
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I don’t want to write any comments
Juliette
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is under refurbishment (however it has halted and 3 years in no work was being undertaken during our stay). The room was a family room (as I was travelling with my daughter and grand daughter) and can only be described as grubby...the walls and the furniture both dirty. The bathroom skirting dirty with dust. In the recent heat we were provided with a totally inadequate fan, replaced after a conversation with the manager. In fairness he understood our disappointment with the "surprise" of the refurbishment. However the tired and worn state of everything is unacceptable if you are still "open for business" during this lengthy refurbishment. The lift mirrors were scratched, the furniture in the temporary bar area dirty and worn. We chose not to eat breakfast in the hotel so can't comment on it. We did have an evening meal (complimentary) and we all enjoyed it very much. We did not require parking so cannot comment on that. My overall impression was of disappointment. Having stayed in The City previously it was my immediate choice. However had I been informed when booking that a refurbishment was underway I would have chosen to book elsewhere in this occasion.
Read More
Breige
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were very friendly and helpful. Great breakfast and replenished right until the end of service. There is refurbishment work going on but minimal disruption. Will definitely be back
SEAMUS
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean spacious room , plenty of towels etc. Breakfast buffet was plentiful and delicious
William
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location to see the city. Staff was exceptionally friendly and helpful.
Geraldine
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotels is in a lovely location The bath room was not as nice as I stayed in other roomx over the years,and the were very modern ,but in my room this time it was very outdated and bath panel needed replaced and toilet wasn't flushing properly
Harry
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good selection for breakfast
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was nice having on site parking
Kristine
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location of this hotel and view of the Foyle and Peace Bridge are second to none. The hotel is clearly in a state of transition with DoubleTree taking over, and renovations of the lobby happening. Many aspects of the hotel truly need the renovation; rooms, beds, bathrooms, the pool/hot-tub (which clearly has not been working in a very long time), to list a few. However, the staff are just amazing and the location and 'bones' have a lot to offer. Gym amenities also excellent. I think if they keep some of the charm and character, and do a proper renovation, it could easily be an excellent hotel again.
Read More
Karen
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very helpful, bar staff inexperienced at making cocktails they were terrible. Very limited seating at the bar area for the evening music.. breakfast was very good
Samantha
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location of the hotel and room size were amazing! Jacuzzi was out of order when we were there, and needed a swimming cap for the pool so we couldn't use them. The bathroom was nice, but the shower curtain does cling to you a bit. Overall pretty nice but not perfect.
Joanne
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely friendly hotel. Great location. Bar food great and really good breakfast. Parking poor, extra cost and spaces limited.
Nora
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Table service in bar lounge area very poor. Food excellent. Staff friendly. Shower overheating to scalding point even after repair man visit, couldnt use it on second day.
Tim
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely big room, great location. Downfall was the parking situation. States had parking on site, but did not stipulate that you had to pay a daily fee of 14 pounds. Even though car park is directly under the hotel and not gated so anyone off the street can access
Lea
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Really clean hotel with lovely staff!
Jimmy
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff helpful. Rooms clean. Breakfast ordinary but with renovations going on can’t be too critical.
Number of reviews per page
20
40