City Hotel Derry

Hotels
8.4
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Roger

10.0
/ 10
It was an amazing hotel the greetings at reception was so welcoming i felt like family. The room was huge and so so clean. Bar staff wow breakfast wow . Everyone so helpful we will definitely go back. Best value for money we have ever received. Thank you Everyone for spoiling me and my wife. See ye soon regards Roger and Tanya

Agnes

10.0
/ 10
Room was huge for the 3 of us. Staff very friends and helpful. Definitely would stay again at the city hotel

Matthew

10.0
/ 10
Got one of the newly decorated rooms and it was lovely! The staff were very friendly and we had a great stay. Really pleased with the price and the location couldn't have been handier.
In the Area
See Map
Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at City Hotel Derry is a good choice when you are visiting County Donegal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around City Hotel Derry

Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS
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Lobby City Hotel Derry
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Discover More About City Hotel Derry

General


Near Derry City Walls

Location


A stay at City Hotel Derry places you in the heart of Londonderry, within a 15-minute walk of Derry City Walls and Guildhall. This hotel is 0.2 mi (0.3 km) from Peace Bridge and 0.3 mi (0.5 km) from Derry Visitor and Convention Bureau.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Guildhall - 0.2 km / 0.2 mi
Peace Bridge - 0.3 km / 0.2 mi
Derry Visitor and Convention Bureau - 0.3 km / 0.2 mi
Old Northern Bank - 0.3 km / 0.2 mi
Tower Museum - 0.4 km / 0.2 mi
The Peoples Gallery - 0.4 km / 0.2 mi
Great James' Street Presbyterian Church - 0.4 km / 0.2 mi
The Nerve Centre - 0.4 km / 0.3 mi
Magazine Gate - 0.4 km / 0.3 mi
Castle Gate - 0.5 km / 0.3 mi
Irish Craft Village - 0.5 km / 0.3 mi
Foyleside Shopping Centre - 0.5 km / 0.3 mi
Walled City - 0.5 km / 0.3 mi
The Fifth Province - 0.5 km / 0.3 mi
Butcher's Gate - 0.6 km / 0.3 mi

The nearest airports are:
Londonderry (LDY-City of Derry) - 15.8 km / 9.8 mi
Letterkenny (LTR-Letterkenny Airfield) - 28 km / 17.4 mi
Donegal (CFN) - 90.8 km / 56.4 mi

The preferred airport for City Hotel Derry is Donegal (CFN).

Facilities


Enjoy a range of recreational amenities, including an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Londonderry? This hotel has 3842 square feet (357 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Stop by the hotel's restaurant, Thompsons, for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Stay in one of 158 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.

All facilities in City Hotel Derry

Fitness Center City Hotel Derry
Fitness Center
Functional Hall City Hotel Derry
Functional Hall
Common Space City Hotel Derry
Common Space
Lobby City Hotel Derry
Lobby
Exterior City Hotel Derry
Exterior

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Barbecue
  • TV lounge
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Meeting rooms
  • Conference rooms

Transportation

  • Limited parking
  • Secure parking

General

  • Banquet
  • Parking

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in City Hotel Derry

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Parking height restrictions apply, Contactless check-in is available
  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Secured self parking fee: GBP 14.00 per day
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at City Hotel Derry
158
Number of floors in City Hotel Derry
7
Another facilities in City Hotel Derry
Romantic proposal packages, Indoor pool, Barbecue, TV lounge, Steam room

Frequently asked question in City Hotel Derry

What are available facilities at City Hotel Derry?
There are top facilites at City Hotel Derry such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at City Hotel Derry?
The standard check-in time at City Hotel Derry is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does City Hotel Derry provide breakfast?
Yes, City Hotel Derry provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of City Hotel Derry
City Hotel Derry has a 4.0-star rating.
How many floors does City Hotel Derry have?
City Hotel Derry has 7.
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More Reviews from Other Guests in City Hotel Derry

8.4
Very Good
From 1,004 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews City Hotel Derry

Number of reviews per page
20
40
Top reviews
Teresa
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room felt dirty. Sparsely furnished. Booked a superior double was very inferior. The onky good point was the view. Reception staff were not particularly welcoming on arrival. Security of the hotel was extremely lax. The main reception was closed due to refurbishment entry via parking underground garage which anyone could access which meant anyone could access the floors to the bedrooms. Only redeeming featuree were the staff in the breakfast room who were helpful and friendly with a smile. Overpriced and not what one would expect for a Hilton Hotel.
Read More
Celine
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very understaffed!! 15 mins waiting to check in/check out, one barmen at night time, only way in and out of hotel is via basement carpark. 2 small lifts had to be used by every person wanting to get in or out/go to carpark which resulted in crowded lifts and up to 10 minutes waiting for the lift. Food wasn’t great (at one point the waiter didn’t know if he was bringing cod or chicken gougons so picked it up from the plate to check what it was) Had to change rooms as first room was filthy - stains on the walls, leaking shower, blood spots on bathroom door frame) Hotel guests also have to pay £14 per night for underground carpark which wassmall
Read More
Donna
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Entrance to hotel was closed so we had to walj through an underground carpark to get unto hotel
Lauren
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bathroom dated and mould on tiles. Shower Luke warm at best. Shower over bath dated and old fashioned. Breakfast Luke warm. Chairs at table covered with food and stains. Pots for tea and coffee stained inside.
Onagh
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Spotless room on 7th floor with lovely views of the Peace Bridge.
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was an amazing hotel the greetings at reception was so welcoming i felt like family. The room was huge and so so clean. Bar staff wow breakfast wow . Everyone so helpful we will definitely go back. Best value for money we have ever received. Thank you Everyone for spoiling me and my wife. See ye soon regards Roger and Tanya
Read More
Kathleen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were friendly and room was spacious and we had a great view.
Colleen
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room not very clean - claimed upgraded me to superior room but don’t show in standard. Two bins in room contained previous guest rubbish. Had to phone and get coffee for machine as no pods in room
Michelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Spacious, clean and warm rooms. Friendly and helpful staff.
Agnes
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was huge for the 3 of us. Staff very friends and helpful. Definitely would stay again at the city hotel
Kevin
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

On arrival was not told that building work would be starting at 4am a notice was put through door after checking in when requested a table for dinner was told they couldn’t give us one and offer bar snacks instead which I didn’t think was exceptional if had of known this we wouldn’t of stayed outside the building was discusting and then was charged for parking I don’t expect to stay in an hotel and have to leave for something to eat but we went to Madeline palace and the staff and food was exceptional I would not recommend this hotel to anyone
Read More
James
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We were allocated a disabled room which was not what was booked through Hotel's. com. We were also lead to believe that the underground car park was included in the price as was the case when I stayed here before on several occasion,in stead we had to pay an additional fee. The hotel is also going through restorations although we had been told this at time of booking.
Read More
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Got one of the newly decorated rooms and it was lovely! The staff were very friendly and we had a great stay. Really pleased with the price and the location couldn't have been handier.
Mary
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The car parking facilities are awful. Having to pay £14 for car park at the hotel - never had to do this before
Mary
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Yes rooms were okay. One of the rooms was not ready for checkin when we arrived. We were charged for parking on arrival and there was no space for our car on the second evening. The amount was credited to our room instead of returning the cash which we'd paid with. moneyto our to our
Emma Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel was clean and staff friendly but rooms and bathroom very dated although it is mid being taken over by Hilton so hopefully rooms get a revamp
Brian
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Breakfast was avera
Gregg
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Some noise. Rooms a little worn, but overall a good experience and great location.
Darren
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hotel under renovation wasn't mentioned when booking so bar/restaurant moved to 1st floor and really just using a space
LYNN
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very comfortable room are very handy.. I am sitting sofa is bit low comfortable but difficult get up due my health issue. Bed are lovely to sleep but no tv. I would lv one room with one tv without walls, I pick wrong room.. lol. Shower are ok & haven’t been in bath cos no time but difficult climb over due my health issue.. I pick wrong room.. everything so perfect have drinks etc in fridge. wow..
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 City Hotel Derry

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,004 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Hotel Derry

Number of reviews per page
20
40
Top reviews
Teresa
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room felt dirty. Sparsely furnished. Booked a superior double was very inferior. The onky good point was the view. Reception staff were not particularly welcoming on arrival. Security of the hotel was extremely lax. The main reception was closed due to refurbishment entry via parking underground garage which anyone could access which meant anyone could access the floors to the bedrooms. Only redeeming featuree were the staff in the breakfast room who were helpful and friendly with a smile. Overpriced and not what one would expect for a Hilton Hotel.
Read More
Celine
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very understaffed!! 15 mins waiting to check in/check out, one barmen at night time, only way in and out of hotel is via basement carpark. 2 small lifts had to be used by every person wanting to get in or out/go to carpark which resulted in crowded lifts and up to 10 minutes waiting for the lift. Food wasn’t great (at one point the waiter didn’t know if he was bringing cod or chicken gougons so picked it up from the plate to check what it was) Had to change rooms as first room was filthy - stains on the walls, leaking shower, blood spots on bathroom door frame) Hotel guests also have to pay £14 per night for underground carpark which wassmall
Read More
Donna
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Entrance to hotel was closed so we had to walj through an underground carpark to get unto hotel
Lauren
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bathroom dated and mould on tiles. Shower Luke warm at best. Shower over bath dated and old fashioned. Breakfast Luke warm. Chairs at table covered with food and stains. Pots for tea and coffee stained inside.
Onagh
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Spotless room on 7th floor with lovely views of the Peace Bridge.
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was an amazing hotel the greetings at reception was so welcoming i felt like family. The room was huge and so so clean. Bar staff wow breakfast wow . Everyone so helpful we will definitely go back. Best value for money we have ever received. Thank you Everyone for spoiling me and my wife. See ye soon regards Roger and Tanya
Read More
Kathleen
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were friendly and room was spacious and we had a great view.
Colleen
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room not very clean - claimed upgraded me to superior room but don’t show in standard. Two bins in room contained previous guest rubbish. Had to phone and get coffee for machine as no pods in room
Michelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Spacious, clean and warm rooms. Friendly and helpful staff.
Agnes
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was huge for the 3 of us. Staff very friends and helpful. Definitely would stay again at the city hotel
Kevin
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

On arrival was not told that building work would be starting at 4am a notice was put through door after checking in when requested a table for dinner was told they couldn’t give us one and offer bar snacks instead which I didn’t think was exceptional if had of known this we wouldn’t of stayed outside the building was discusting and then was charged for parking I don’t expect to stay in an hotel and have to leave for something to eat but we went to Madeline palace and the staff and food was exceptional I would not recommend this hotel to anyone
Read More
James
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We were allocated a disabled room which was not what was booked through Hotel's. com. We were also lead to believe that the underground car park was included in the price as was the case when I stayed here before on several occasion,in stead we had to pay an additional fee. The hotel is also going through restorations although we had been told this at time of booking.
Read More
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Got one of the newly decorated rooms and it was lovely! The staff were very friendly and we had a great stay. Really pleased with the price and the location couldn't have been handier.
Mary
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The car parking facilities are awful. Having to pay £14 for car park at the hotel - never had to do this before
Mary
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Yes rooms were okay. One of the rooms was not ready for checkin when we arrived. We were charged for parking on arrival and there was no space for our car on the second evening. The amount was credited to our room instead of returning the cash which we'd paid with. moneyto our to our
Emma Louise
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel was clean and staff friendly but rooms and bathroom very dated although it is mid being taken over by Hilton so hopefully rooms get a revamp
Brian
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Breakfast was avera
Gregg
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Some noise. Rooms a little worn, but overall a good experience and great location.
Darren
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Hotel under renovation wasn't mentioned when booking so bar/restaurant moved to 1st floor and really just using a space
LYNN
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very comfortable room are very handy.. I am sitting sofa is bit low comfortable but difficult get up due my health issue. Bed are lovely to sleep but no tv. I would lv one room with one tv without walls, I pick wrong room.. lol. Shower are ok & haven’t been in bath cos no time but difficult climb over due my health issue.. I pick wrong room.. everything so perfect have drinks etc in fridge. wow..
Read More
Number of reviews per page
20
40