City Hotel Derry

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8.4
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Clare

10.0
/ 10
Fantastic location right in the centre of Derry. Our family room was huge and plenty of space for the 3 of us. Although there was renovation happening we honestly didn't notice anything. The leisure facilities were excellent. Others have noted the parking charges, so thanks to that we parked on the road just outside Ebrington Square for free and just walked across the Peace Bridge.

Elaine

10.0
/ 10
Location is great. The pool was warm and enjoyable. Slept well because the room had blackouts and comfortable temperature. Shower had great water pressure even on the 5th floor. We would stay there again.

Carla

10.0
/ 10
A great stay overall, staff very friendly and helpful, ease when checking in and out with lots of helpful suggestions on things to see and do whilst visiting.
In the Area
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Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at City Hotel Derry is a good choice when you are visiting County Donegal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around City Hotel Derry

Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS
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Discover More About City Hotel Derry

General


Near Derry City Walls

Location


A stay at City Hotel Derry places you in the heart of Londonderry, within a 15-minute walk of Derry City Walls and Guildhall. This hotel is 0.2 mi (0.3 km) from Peace Bridge and 0.3 mi (0.5 km) from Derry Visitor and Convention Bureau.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Guildhall - 0.2 km / 0.2 mi
Peace Bridge - 0.3 km / 0.2 mi
Derry Visitor and Convention Bureau - 0.3 km / 0.2 mi
Old Northern Bank - 0.3 km / 0.2 mi
Tower Museum - 0.4 km / 0.2 mi
The Peoples Gallery - 0.4 km / 0.2 mi
Great James' Street Presbyterian Church - 0.4 km / 0.2 mi
The Nerve Centre - 0.4 km / 0.3 mi
Magazine Gate - 0.4 km / 0.3 mi
Castle Gate - 0.5 km / 0.3 mi
Irish Craft Village - 0.5 km / 0.3 mi
Foyleside Shopping Centre - 0.5 km / 0.3 mi
Walled City - 0.5 km / 0.3 mi
The Fifth Province - 0.5 km / 0.3 mi
Butcher's Gate - 0.6 km / 0.3 mi

The nearest airports are:
Londonderry (LDY-City of Derry) - 15.8 km / 9.8 mi
Letterkenny (LTR-Letterkenny Airfield) - 28 km / 17.4 mi
Donegal (CFN) - 90.8 km / 56.4 mi

The preferred airport for City Hotel Derry is Donegal (CFN).

Facilities


Enjoy a range of recreational amenities, including an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Londonderry? This hotel has 3842 square feet (357 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Stop by the hotel's restaurant, Thompsons, for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Stay in one of 158 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.

All facilities in City Hotel Derry

Fitness Center City Hotel Derry
Fitness Center
Functional Hall City Hotel Derry
Functional Hall
Common Space City Hotel Derry
Common Space
Lobby City Hotel Derry
Lobby
Exterior City Hotel Derry
Exterior

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Barbecue
  • TV lounge
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Meeting rooms
  • Conference rooms

Transportation

  • Limited parking
  • Secure parking

General

  • Banquet
  • Parking

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in City Hotel Derry

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Outside food is not permitted on the premises.
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at City Hotel Derry
158
Number of floors in City Hotel Derry
7
Another facilities in City Hotel Derry
Romantic proposal packages, Indoor pool, Barbecue, TV lounge, Steam room

Frequently asked question in City Hotel Derry

What are available facilities at City Hotel Derry?
There are top facilites at City Hotel Derry such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at City Hotel Derry?
The standard check-in time at City Hotel Derry is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does City Hotel Derry provide breakfast?
Yes, City Hotel Derry provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of City Hotel Derry?
City Hotel Derry is a 4.0-star hotel.
How many floors does City Hotel Derry have?
City Hotel Derry has 7 floors.
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More Reviews from Other Guests in City Hotel Derry

8.4
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews City Hotel Derry

Number of reviews per page
20
40
Top reviews
Gethin
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Decent sized room and easy check in. Reception area was not where I expected it, but breakfast buffet was sufficient if self service.
Clare
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic location right in the centre of Derry. Our family room was huge and plenty of space for the 3 of us. Although there was renovation happening we honestly didn't notice anything. The leisure facilities were excellent. Others have noted the parking charges, so thanks to that we parked on the road just outside Ebrington Square for free and just walked across the Peace Bridge.
Read More
Elaine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location is great. The pool was warm and enjoyable. Slept well because the room had blackouts and comfortable temperature. Shower had great water pressure even on the 5th floor. We would stay there again.
Carla
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A great stay overall, staff very friendly and helpful, ease when checking in and out with lots of helpful suggestions on things to see and do whilst visiting.
Indrajit
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was good size and very clean. Staff very helpful. Breakfast was excellent for the price.
Amanda
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was huge, and pretty clean, however it needs a lot of TLC. The hotel rooms are very dated.
Kim
icon-with Friends
with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Literally the only thing going for this place is the location. Its basically a building site for over a year yet the rooms are DATED heavilly. Old yellowed tub with a dodgey shower head over it with varying water temp. Rooms dont have air con and are not well ventilated so felt like a sweat box (in april so id avoid in summer at all costs). Sand papery bedding and the thinnest pillows known to man. Ive no idea what theyre doing this last year...but the whole place needs torn out and redone.
Read More
George
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff excellent
Arther
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yes good central hotel would tell anyone to book it as it has a pool in it so nice.
Stephanie
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is suppose to be under refurbishment, it seems to have stopped for some reason.We called in to this hotel last easter for a drink and seen that it was getting a big refurb, so booked for this Easter 2026 arrived to the shock of, You park in the underground car park and get to reception and then asked for 28 pounds for 2 nights parking at the hotel, total extortionate price, as now the Adjoining underground carpark is privately owned by some other company.Always was free just adds a big chunk onto your Easter break. The hotel is very run down in all areas,it once was a very pleasent hotel, and we hope it will return this way someday, but we wont unfortunately be back to stay here as you have far nicer hotels for around the same price, also without the rip off car parking price. We will say the breakfast was very nice. But sadly a shadow of the hotel that it used to be .
Read More
Laura
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

There’s work going on which to be fair they let you know about. Didn’t really make a difference to our stay. Check in was seamless, waiter and waitress in the restaurant on Saturday evening were lovely and so attentive. Room was clean and comfortable
Moyra
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location staff lovely rooms need a little TLC
Charles
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Got their was hotel work going on only 1 lift working then told car park was extra £14 not great. Double bed tiny. Pool and steam room good.
Josephine
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room
gabrielle
icon-with Children
with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This place is pretty run down. However, it’s in a great location.
Paula
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room w
Shaun
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I did not stay at hotel and would like full refund please
Teresa
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room felt dirty. Sparsely furnished. Booked a superior double was very inferior. The onky good point was the view. Reception staff were not particularly welcoming on arrival. Security of the hotel was extremely lax. The main reception was closed due to refurbishment entry via parking underground garage which anyone could access which meant anyone could access the floors to the bedrooms. Only redeeming featuree were the staff in the breakfast room who were helpful and friendly with a smile. Overpriced and not what one would expect for a Hilton Hotel.
Read More
Celine
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very understaffed!! 15 mins waiting to check in/check out, one barmen at night time, only way in and out of hotel is via basement carpark. 2 small lifts had to be used by every person wanting to get in or out/go to carpark which resulted in crowded lifts and up to 10 minutes waiting for the lift. Food wasn’t great (at one point the waiter didn’t know if he was bringing cod or chicken gougons so picked it up from the plate to check what it was) Had to change rooms as first room was filthy - stains on the walls, leaking shower, blood spots on bathroom door frame) Hotel guests also have to pay £14 per night for underground carpark which wassmall
Read More
Donna
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Entrance to hotel was closed so we had to walj through an underground carpark to get unto hotel
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 City Hotel Derry

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Hotel Derry

Number of reviews per page
20
40
Top reviews
Gethin
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Decent sized room and easy check in. Reception area was not where I expected it, but breakfast buffet was sufficient if self service.
Clare
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic location right in the centre of Derry. Our family room was huge and plenty of space for the 3 of us. Although there was renovation happening we honestly didn't notice anything. The leisure facilities were excellent. Others have noted the parking charges, so thanks to that we parked on the road just outside Ebrington Square for free and just walked across the Peace Bridge.
Read More
Elaine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location is great. The pool was warm and enjoyable. Slept well because the room had blackouts and comfortable temperature. Shower had great water pressure even on the 5th floor. We would stay there again.
Carla
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A great stay overall, staff very friendly and helpful, ease when checking in and out with lots of helpful suggestions on things to see and do whilst visiting.
Indrajit
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was good size and very clean. Staff very helpful. Breakfast was excellent for the price.
Amanda
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was huge, and pretty clean, however it needs a lot of TLC. The hotel rooms are very dated.
Kim
icon-with Friends
with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Literally the only thing going for this place is the location. Its basically a building site for over a year yet the rooms are DATED heavilly. Old yellowed tub with a dodgey shower head over it with varying water temp. Rooms dont have air con and are not well ventilated so felt like a sweat box (in april so id avoid in summer at all costs). Sand papery bedding and the thinnest pillows known to man. Ive no idea what theyre doing this last year...but the whole place needs torn out and redone.
Read More
George
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff excellent
Arther
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yes good central hotel would tell anyone to book it as it has a pool in it so nice.
Stephanie
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is suppose to be under refurbishment, it seems to have stopped for some reason.We called in to this hotel last easter for a drink and seen that it was getting a big refurb, so booked for this Easter 2026 arrived to the shock of, You park in the underground car park and get to reception and then asked for 28 pounds for 2 nights parking at the hotel, total extortionate price, as now the Adjoining underground carpark is privately owned by some other company.Always was free just adds a big chunk onto your Easter break. The hotel is very run down in all areas,it once was a very pleasent hotel, and we hope it will return this way someday, but we wont unfortunately be back to stay here as you have far nicer hotels for around the same price, also without the rip off car parking price. We will say the breakfast was very nice. But sadly a shadow of the hotel that it used to be .
Read More
Laura
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

There’s work going on which to be fair they let you know about. Didn’t really make a difference to our stay. Check in was seamless, waiter and waitress in the restaurant on Saturday evening were lovely and so attentive. Room was clean and comfortable
Moyra
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location staff lovely rooms need a little TLC
Charles
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Got their was hotel work going on only 1 lift working then told car park was extra £14 not great. Double bed tiny. Pool and steam room good.
Josephine
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room
gabrielle
icon-with Children
with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This place is pretty run down. However, it’s in a great location.
Paula
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room w
Shaun
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I did not stay at hotel and would like full refund please
Teresa
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room felt dirty. Sparsely furnished. Booked a superior double was very inferior. The onky good point was the view. Reception staff were not particularly welcoming on arrival. Security of the hotel was extremely lax. The main reception was closed due to refurbishment entry via parking underground garage which anyone could access which meant anyone could access the floors to the bedrooms. Only redeeming featuree were the staff in the breakfast room who were helpful and friendly with a smile. Overpriced and not what one would expect for a Hilton Hotel.
Read More
Celine
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very understaffed!! 15 mins waiting to check in/check out, one barmen at night time, only way in and out of hotel is via basement carpark. 2 small lifts had to be used by every person wanting to get in or out/go to carpark which resulted in crowded lifts and up to 10 minutes waiting for the lift. Food wasn’t great (at one point the waiter didn’t know if he was bringing cod or chicken gougons so picked it up from the plate to check what it was) Had to change rooms as first room was filthy - stains on the walls, leaking shower, blood spots on bathroom door frame) Hotel guests also have to pay £14 per night for underground carpark which wassmall
Read More
Donna
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Entrance to hotel was closed so we had to walj through an underground carpark to get unto hotel
Number of reviews per page
20
40