City Hotel Derry

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8.4
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Andrew

10.0
/ 10
Really good central location and easy to access parking. Staff were friendly and attentive. We made use of the pool which was clean and quiet at the time we used it. We were upgraded to the presidential suite on arrival which was spacious and had a great view of the river. There was some noise throughout the night from the main road which runs alongside the hotel, I would imagine this gets less on the higher up floors and is an unavoidable factor of staying in a central location,

Mary

10.0
/ 10
Great location, close to everything you will want to see, we will definitely stay again. Good parking in the basement of the hotel even though we drove past the entrance 🙃. Public car parking next door and you get a reduced rate anyway. Staff are excellent couldn’t be more helpful. We enjoyed the entertainment on both weekend nights. Hotel is in real need of a complete overhaul and that’s already in progress. It’s a huge property and that’s going to take some time. It is right on the river and the view is lovely while you enjoy a coffee in the lounge. Our bedroom was lovely, decent shower and good breakfast.

Breige

10.0
/ 10
Staff were very friendly and helpful. Great breakfast and replenished right until the end of service. There is refurbishment work going on but minimal disruption. Will definitely be back
In the Area
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Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at City Hotel Derry is a good choice when you are visiting County Donegal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around City Hotel Derry

Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS
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Lobby City Hotel Derry
Lobby 2 City Hotel Derry

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General
Near Derry City Walls

Location
A stay at City Hotel Derry places you in the heart of Londonderry, within a 15-minute walk of Derry City Walls and Guildhall. This hotel is 0.2 mi (0.3 km) from Peace Bridge and 0.3 mi (0.5 km) from Derry Visitor and Convention Bureau.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Guildhall - 0.2 km / 0.2 mi
Peace Bridge - 0.3 km / 0.2 mi
Derry Visitor and Convention Bureau - 0.3 km / 0.2 mi
Old Northern Bank - 0.3 km / 0.2 mi
Tower Museum - 0.4 km / 0.2 mi
The Peoples Gallery - 0.4 km / 0.2 mi
Great James' Street Presbyterian Church - 0.4 km / 0.2 mi
The Nerve Centre - 0.4 km / 0.3 mi
Magazine Gate - 0.4 km / 0.3 mi
Castle Gate - 0.5 km / 0.3 mi
Irish Craft Village - 0.5 km / 0.3 mi
Foyleside Shopping Centre - 0.5 km / 0.3 mi
Walled City - 0.5 km / 0.3 mi
The Fifth Province - 0.5 km / 0.3 mi
Butcher's Gate - 0.6 km / 0.3 mi

The nearest airports are:
Londonderry (LDY-City of Derry) - 15.8 km / 9.8 mi
Letterkenny (LTR-Letterkenny Airfield) - 28 km / 17.4 mi
Donegal (CFN) - 90.8 km / 56.4 mi

The preferred airport for City Hotel Derry is Donegal (CFN).

Facilities
Enjoy a range of recreational amenities, including an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Londonderry? This hotel has 3842 square feet (357 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Stop by the hotel's restaurant, Thompsons, for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms
Stay in one of 158 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.

All facilities in City Hotel Derry

Fitness Center City Hotel Derry
Fitness Center
Functional Hall City Hotel Derry
Functional Hall
Common Space City Hotel Derry
Common Space
Lobby City Hotel Derry
Lobby
Exterior City Hotel Derry
Exterior

Family-friendly Facilities

  • Children pool

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Barbecue
  • TV lounge
  • Steam room
  • Pool sun loungers

Transportation

  • Limited parking
  • Secure parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Meeting rooms
  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in City Hotel Derry

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Outside food is not permitted on the premises.
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at City Hotel Derry
158
Number of floors in City Hotel Derry
7
Another facilities in City Hotel Derry
Children pool, Romantic proposal packages, Indoor pool, Barbecue, TV lounge

Frequently asked question in City Hotel Derry

What are available facilities at City Hotel Derry?
There are top facilites at City Hotel Derry such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at City Hotel Derry?
The standard check-in time at City Hotel Derry is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does City Hotel Derry provide breakfast?
Yes, City Hotel Derry provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does City Hotel Derry have?
City Hotel Derry is a 4.0-star hotel.
How many floors does City Hotel Derry have?
City Hotel Derry has 7 floors.
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More Reviews from Other Guests in City Hotel Derry

8.4
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

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Traveler Reviews City Hotel Derry

Number of reviews per page
20
40
Top reviews
Anthony
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was nice, but there were quite a lot of stains on the soft furnishings like sofas, chairs, ottoman etc… the room had a lot of issues, lots of lights didn’t work, only have of the ceiling lights worked, none of the lamps worked, neither of the bedside lights worked which was a real inconvenience. The tv didn’t connect to the internet, the wired connection didn’t work and it couldn’t connect to free WiFi. The bedding, both pillows and duvet had black marks on it and the bath was dirty. We were only staying for one night so it wasn’t too bad, but for a penthouse I was expecting a lot more. We are planning another trip back to the city at the end of the month and we are now having to look at other places to stay due to the disappointment. Staff were great though and very friendly.
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James
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Brilliant town Derry friendly people Good 👍
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Really good central location and easy to access parking. Staff were friendly and attentive. We made use of the pool which was clean and quiet at the time we used it. We were upgraded to the presidential suite on arrival which was spacious and had a great view of the river. There was some noise throughout the night from the main road which runs alongside the hotel, I would imagine this gets less on the higher up floors and is an unavoidable factor of staying in a central location,
Read More
roisin
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was my 3rd stay at The City Hotel. It has always been perfect for location, staff and food. Unfortunately this time it was undergoing renovations and the place is a little dishevelled and dusty. But will return in the future when the work has been completed.
MICHAEL
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Always a great place and looking forward to the completion of the renovations👍
Grainne
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were amazing and friendly but the room itself was quite dated and grotty. The bathroom bin hadn't been emptied and we found a previous guest's sock that had been left on the floor. Clearly the rooms are not throughly cleaned and for the price you'd expect better, especially when there are other fantastic hotels in the area for the same price or even cheaper. First time staying here, probably will be my last.
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Dr Rhona Bridget
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel is undergoing renovation works & this was made clear when booking. The room was large & clean. The hotel is well-positioned overlooking the River Foyle. There is a car park beneath, which was pretty empty during our stay. We booked an accessible room on Sunday 14th- 16th June 26. Within seconds of entering our room, we called reception to ask for a move. Our room was very dark with a side view of the river, we had no air-con & a window which only opened a couple of inches. The lighting wasn't great, so it was hard for us to read our books. Basics like the mattress & pillows were poor quality. We were surprised by this, as it is a 4* hotel. The room & bathroom were very tired. The receptionist we spoke to put us on hold for some time & then said the hotel was fully booked. We were surprised by this, as the car park was empty. A google search showed rooms available both nights. This was the most expensive hotel bill during our trip to the North of Ireland. It was not great value for money. We had to prop a lamp on a chair next to the bed to read at night. It was uncomfortable - airless & hot with poking mattress springs. The receptionist at check out was very helpful. She listened to the feedback about our poor experience. She explained that upgrading works were ongoing & that all rooms will have aircon. She offered us a free upgrade when we return to Derry next year & because of her empathic approach & apology, we will accept and give this hotel another try.
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Sheila
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel having major renovation work completed. Bedroom clean and staff very helpful.
Mary
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, close to everything you will want to see, we will definitely stay again. Good parking in the basement of the hotel even though we drove past the entrance 🙃. Public car parking next door and you get a reduced rate anyway. Staff are excellent couldn’t be more helpful. We enjoyed the entertainment on both weekend nights. Hotel is in real need of a complete overhaul and that’s already in progress. It’s a huge property and that’s going to take some time. It is right on the river and the view is lovely while you enjoy a coffee in the lounge. Our bedroom was lovely, decent shower and good breakfast.
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Carol
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I didn’t realise they were renovating until last min, my room had seen better times and was soulless, reception, bar and dining room all moved to 2nd floor to the ballroom, you can have a drink and watch people eat, not good ! Had breakfast, was like dining in a canteen. Continental selection woefully poor. City hotel is certainly not 4 star at this present time. Staff do not look happy and lacked interaction
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Thomas
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel is undergoing a renovation, I was there a year ago and not much has changed! No buzz about the hotel like it used to be and the general feel of the place is tired.
Aodhan
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great stay, lovely staff. Very accommodating for young children too.
soul
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Awesome Nice location Clean and good ambience
Adam
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I don’t want to write any comments
Juliette
icon-with Children
with Children
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is under refurbishment (however it has halted and 3 years in no work was being undertaken during our stay). The room was a family room (as I was travelling with my daughter and grand daughter) and can only be described as grubby...the walls and the furniture both dirty. The bathroom skirting dirty with dust. In the recent heat we were provided with a totally inadequate fan, replaced after a conversation with the manager. In fairness he understood our disappointment with the "surprise" of the refurbishment. However the tired and worn state of everything is unacceptable if you are still "open for business" during this lengthy refurbishment. The lift mirrors were scratched, the furniture in the temporary bar area dirty and worn. We chose not to eat breakfast in the hotel so can't comment on it. We did have an evening meal (complimentary) and we all enjoyed it very much. We did not require parking so cannot comment on that. My overall impression was of disappointment. Having stayed in The City previously it was my immediate choice. However had I been informed when booking that a refurbishment was underway I would have chosen to book elsewhere in this occasion.
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Breige
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff were very friendly and helpful. Great breakfast and replenished right until the end of service. There is refurbishment work going on but minimal disruption. Will definitely be back
SEAMUS
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean spacious room , plenty of towels etc. Breakfast buffet was plentiful and delicious
William
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location to see the city. Staff was exceptionally friendly and helpful.
Geraldine
icon-
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotels is in a lovely location The bath room was not as nice as I stayed in other roomx over the years,and the were very modern ,but in my room this time it was very outdated and bath panel needed replaced and toilet wasn't flushing properly
Harry
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good selection for breakfast
Number of reviews per page
20
40

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Exterior 4 City Hotel Derry

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