We've just had a two night stay. We were made to feel very welcome. The staff are friendly, thoughtful and considerate. Sally was particularly helpful, putting us in a lovely quiet room in the coachhouse, thank you Sally! Also, thank you to Michelle, again very thoughtful in seating us in a quiet little corner of the restaurant for breakfast. The hotel is full of character and history, our room was very clean and comfortable, well done to Julie and the housekeeping staff! All in all a lovely place to stay with a genuine family atmosphere among the staff!