숙소 직원의 친절한 안내와 서비스는 좋았다.숙소의 침구의 상태도 좋았고 주방의 식기들도 깨끗했다.샤워실의 온수상태와 수압도 만족스러웠다. 그런데 밤에 다른 방에서 떠드는 소리가 너무 시끄러워 잠을 설쳤다.새벽 2시까지 많은 사람들이 한 방에서 떠드는데 아무런 조치가 없어서 불편했다. 방음만의 문제는 아닐듯.

The room was clean and the price was really good

Everything looked good. Loved that our room was facing the lake. Great view. If I may add a suggestion or 3 I would suggest something other than a sponge in the kitchen as it makes it hard to wipe down the kitchen. And 2 tea towels would be great. And another frying pan Otherwise it was all good. Thank you for the nice stay.

Room was adequate! Didn’t meet any staff! No dish cloth or tea towel!

Room was great. Staff were wonderful

We had an absolutely amazing stay and couldn’t have asked for a better experience. From the moment we arrived, the staff made us feel genuinely welcome and taken care of. Every interaction was friendly, professional, and thoughtful, and it truly set the tone for the entire stay. The room was spotless, comfortable, and beautifully maintained, with attention to detail that didn’t go unnoticed. The bed was incredibly comfortable, the amenities were top-notch, and everything felt calm, clean, and relaxing exactly what you want when you’re away from home. What really stood out was how much pride the staff clearly takes in this hotel. They went above and beyond to make sure everything was perfect, and that level of care made a huge difference. This stay wasn’t just comfortable it was memorable. We would absolutely stay here again and highly recommend this hotel to anyone looking for a place that truly delivers on quality, comfort, and exceptional service.

Expedia site claimed there was luggage storage but there was not. Room snelled of pot when we walked in. There was no keurig as advertised. Beds and bedding were very nice.

Excellent staff to start nd was quite happy with our room as it was so cozy,clean nd loved the Jacuzzi tub..!!! Perfect spot right across the street from the lake nd the price was fantastic..!!!

Great view of Okanagan Lake, room was clean and comfy.

Clean rooms

Suite needs a good cleaning

A

The room was good and comfy bed. However, decent window blinds would have been better as they were broken and you could see in

Check in was challenging. Had to go to another hotel to check in

Room was clean and large. Had a small kitchen as well. Nothing fancy however fantastic value for the room. Bed was comfortable as well. Shower head had a leak however i reported it and otherwise everything worked well.

Great personal service and amazing location.

The suites were advertised on Expedia as being newly renovated, with lovely photographs included. This room was far from renovated or clean. Check-in was provided by a sister hotel down the road as no staff were on sight during the holidays. The person who checked us in was personable, polite and very helpful with getting us sorted with an accidental double booking. Chipped and unmatched paint on walls, old rickety blinds that we kept closed all the time because they would not open, a heater that was so noisy we had to wear earplugs to sleep, a bathtub stained by dirty back feet, a control on shower so that we got lukewarm showers at best, kitchen was unclean…we washed the dishes ( some of them chipped) and wiped out cupboards before using. Also cleaned out the tray that coffee machine and supplies were stored on. Supplies (paper sugar, coffee mate pouches) were stained and old. Two thin bath towels and 1 washcloth and one very small bar of soap were provided for two adults on a 10 day stay.

Good location with diligent operators and helpful staff

Very friendly and helpful staff

Kitchen was equipped to cook all of our meals. Easy check in and it was quiet on the property. Walking distance to restaurants and good location