전체 평가 및 리뷰 Sonesta Hotel Cusco

전체적으로 청결하고 직원들이 매우 친절함

The hotel is well located closed to the historic center and Qoricancha where you can walk around the old town by foot. The hotel offers free airport pickup and dropoff service which is unique offer compared to other options in the area. The staff were very kind and the hotel was nicely equipped with clean and nice furniture and appliances including coffee makers, refrigerated, hair dryer, etc. Only one trouble was the noise coming from the hallway which woke me up several times whenever the cleaning staff or other guests spoke in the hallway.

공항에서 택시로 15분 거리이고 중심지에서도 10분 거리입니다. 접근성은 좋습니다. 직원분들도 친절합니다. 다만 객실 바닥이 잘닦지않아 조금 지저분했습니다. 그외 방도 넓고 환경은 좋습니다. 아침식사를 가는 날 새벽에 먹었는 데 계속 같은 음식을 주는 인상이었습니다. 음식이 신선하지 않았습니다. 그래서 배탈이 나서 며칠 고생했습니다.

숙소 청결하고 직원들의 친철이 인상적 있습니다.

Good property

It was fine.

Increíble estancia . El personal maravilloso , la habitación fantástica, el desayuno maravilloso . Un 10’en todos los sentidos

Hotel fantástico. Atendimento impecável, café da manhã farto. Tudo muito bem feito e agradável. Água de cortesia, bombons e transfer para o aeroporto.

Excelente hotel y personal. El servicio es excelente. Hasta gestionaron la recogida al aeropuerto de manera gratuita. Esta muy bien ubicado, pero no justo en el centro. El desayuno es super completo, mucha variedad y buena cocina. Definitivamente recomendado.

Hotel y experiencia excelente

very nice

El personal atento y cordial

The front desk attendant, Betty was very helpful, pleasant, and was always eager to assist and answer any questions. Thank you!

全て満足！バスタブの熱いお湯もたまり、レインボーマウンテンで疲れた体をリラックスできます。

While the property and staff were great, the lack of on-site parking created some issues for us. The staff helped us park at a nearby place when we arrived in the dead of night.

First of all, I’ve stayed at various hotels throughout the world. This hotel had the BEST hospitality! The staff was amazing! I have never stayed at a hotel where they greeted us by name every day! They genuinely asked how our day was and they were the nicest. Nicolas in particular was fantastic! We loved seeing and greeting him daily. He gave us fantastic pointers and recommendations! Ramiro at the front desk was also super helpful and so nice! Elliot the bartender made us delicious drinks and Miriam was our housekeeper that did our turndown service and gave us a hand written note. Thank you to everyone that helped make this an unforgettable 40th birthday trip! I hope to come back to Cusco soon. I highly recommend this gem of a hotel!

Great hotel, perfect location, super helpful friendly staff! Highly recommend, we will be back!

Excellent Breakfast, Friendly Staff

Overall hardware is good and staff speak English well. But we got a call at midnight with electro noices only to woke us up . You would hope that hotel can screen out the calls by confirming guests name . The room is spacious and nice Balcany . But the bathroom doesn’t have a venting fan

Great staff. Tania was great. Good amenities.