8.6
매우 좋음
리뷰 841개
청결

9.0

편안함

8.8

위치

8.4

서비스

8.8

실제 이용 고객 리뷰 Occidental Roca Negra – Adults Only

페이지당 리뷰 수
20
40
상위 리뷰
H K
icon-가족 휴가
가족 휴가
10.0
/10
545주 전에 리뷰함

Hotels.com verified review

모두 다 좋았습니다. 조식 훌륭하고, 자연풀장 (Las Salinas)이 바로 밑에 있는데다 경관도 훌륭하고 발코니도 좋고 서비스도 무난합니다. 그러나 SPA 이용연령이 16세 이상이라는게 큰 아쉬움이었습니다. 홈페이지 등에 미리 안내가 되어 있지도 않았구요. 실내수영장이 있는 것도 아니고, 아이들이 수영하기에는 야외수영장이 물이 차갑습니다. 물을 데워주는 시설도 (있다고는 하지만) 작동하지 않는 것 같았습니다. 이런 사항들에 대해 문의하면 (돌아다니는) 직원들은 매우 불친절합니다. SPA reception의 직원은 친절했고, 아이들에게 쿠키와 사탕을 주며 달랬지만 아쉬운 마음이 남습니다.
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Dorcas
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
15주 전에 리뷰함

Hotels.com verified review

Not to book this hotel on hotels, costs much more than the official website and you get a room not so good.
Reece
10.0
/10
16주 전에 리뷰함

Hotels.com verified review

The rooms were very clean and tidy, the staff were very helpful, even though some of them didnt speak great english. The pool area was kept nice and tidy. Food was nice too with a big variety.
Ralf
icon-파트너와 함께
파트너와 함께
8.0
/10
16주 전에 리뷰함

Expedia Group verified review

- freundliches Personal - schönes großes Zimmer - sehr gute und ruhige Lage
S
icon-파트너와 함께
파트너와 함께
10.0
/10
16주 전에 리뷰함

Hotels.com verified review

Vriendelijk personeel, gastvrij ontvangst. Prachtige locatie en kamers met een geweldig uitzicht en alle comfort.
Frank Herbert
icon-파트너와 함께
파트너와 함께
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Das Personal war wirklich sehr freundlich und kleine Problem und Wünsche wurden sehr schnell gelöst!
Azra
icon-파트너와 함께
파트너와 함께
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

Fantastic, great service. Overall great experience. Highly recommended!
Heinz Herbert
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

Wir haben eine Woche mit All Inclusive im Hotel verbracht. Wir hatten eine geräumige und komfortable Junior Suite, in der wir uns sehr wohl gefühlt haben. Das Personal in wirklich allen Bereichen war unglaublich zuvorkommend und hilfsbereit. Die Mahlzeiten waren abwechslungsreich und sehr lecker. Für jeden war etwas dabei. Besonders hervorheben muss man die Dachterrasse, von der man einen fantastischen Blick hat und den Sonnenuntergang genießen kann. Auch die Gegend rund um das Hotel war landschaftlich wunderschön und bei weitem nicht so überlaufen und rummelig wie im Süden der Insel. Ausflugsmöglichkeiten gibt re reichlich, ein Mietwagen ist allerdings sehr zu empfehlen, damit man flexibel ist. Geräumige Parkplätze in der Tiefgarage (10€, empfehlenswert) sind reichlich vorhanden. Sparfüchse parken an der Straße, wobei man dort teilweise recht weit laufen muss, wenn beim Hotel nichts frei ist. Für uns war es ein rundum gelungener Urlaub.
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michel
icon-파트너와 함께
파트너와 함께
10.0
/10
18주 전에 리뷰함

Hotels.com verified review

Nous avons particulièrement apprécié la gentillesse et la réactivité de tout le personnel de l'hôtel.
Wiktor Jozef
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
19주 전에 리뷰함

Expedia Group verified review

Die Zimmer sind alle fast gleich, komfortable, sauber und fast makellos. Personal immer bemüht und fleißig. Das war das zweite mal und wie werden wieder kommen.
Hilda
icon-파트너와 함께
파트너와 함께
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Staff are nice and helpful
Hans-Juergen
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Alles bestens! Sehr freundliches Personal, schönes, geräumiges Zimmer, entsprechend der Buchung mit Meerblick (etwas eingeschränkt), bequeme Betten, sauberes Bad, leider kein deutsches Fernsehprogramm (eins wäre schon gut gewesen). Sehr gutes Frühstück mit guter Kaffeeauswahl. Es war alles da, sogar mehr als man essen wollte. Abendessen (zu spät) ebenfalls hervorragende Auswahl und übermäßiges Angebot. Qualitativ hochqertig. Immer freundliches, bemühtes Servicepersonal. Schöner Pool, beheizt. Dieses Hotel ist eine Reise wert. Die Lage auf der Klippe einzigartig ☝️Tolle Sicht nach Teneriffa bei guter Sicht. Dieses Hotel ist sehr empfehlenswert. Grüße 😈
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Jason
icon-여가
여가
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Clean and good products
Kamren
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

Great quiet holiday, not a lot around the hotel and parking is scarce but the hotel provides everything and it was an amazing holiday
Adailton
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
22주 전에 리뷰함

Hotels.com verified review

A equipe de atendimento, tanto no check in quanto nos restaurantes e bares foram excelente
Adrian
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

Great place, food and drink was well above what we expected. Staff were good too. Location is quiet, which we wanted. Sunsets were stunning, rooftop bar and seating was a treat..
Thomas
icon-여가
여가
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

Herrliche Lage, trotz der Größe angenehm ruhig, freundliches Personal, geräumige Zimmer mit tollem Meerblick und wunderbarer Ausgangspunkt für diverse Wanderungen in der spektakulären Umgebung!
Barbara
icon-여가
여가
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

Camera molto bella. Vista stupenda. Cibo x la cena da rivedere. Colazione buona.
PADRAIC
2.0
/10
25주 전에 리뷰함

Hotels.com verified review

I couldn’t, in good conscience, recommend this hotel to anyone. From the moment we arrived until the moment we left it felt like by staying there we were an inconvenience to the staff.
Carl
icon-여가
여가
4.0
/10
25주 전에 리뷰함

Expedia Group verified review

Large rooms, but poorly equipped. No table or regular chairs. No drawers. The hanging chair was a joke. No free parking at the hotel. But the number one problem is the slippery floors. When it rains the hallways get wet. They have marble floors that get more slippery than ice when wet. I fell once when walking normally in regular shoes. It still hurts. The hotel refused to provide any compensation, although they are clearly responsible. The hotel design should either have covered hallways or the floors should have a non-slip surface. They just put up warning signs which were not removed when it was dry, so you stop paying attention.
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페이지당 리뷰 수
20
40

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