8.6
매우 좋음
리뷰 743개
청결

8.8

편안함

8.8

위치

8.2

서비스

8.8

실제 이용 고객 리뷰 Occidental Roca Negra – Adults Only

페이지당 리뷰 수
20
40
상위 리뷰
H K
10.0
/10
523주 전에 리뷰함

Hotels.com verified review

모두 다 좋았습니다. 조식 훌륭하고, 자연풀장 (Las Salinas)이 바로 밑에 있는데다 경관도 훌륭하고 발코니도 좋고 서비스도 무난합니다. 그러나 SPA 이용연령이 16세 이상이라는게 큰 아쉬움이었습니다. 홈페이지 등에 미리 안내가 되어 있지도 않았구요. 실내수영장이 있는 것도 아니고, 아이들이 수영하기에는 야외수영장이 물이 차갑습니다. 물을 데워주는 시설도 (있다고는 하지만) 작동하지 않는 것 같았습니다. 이런 사항들에 대해 문의하면 (돌아다니는) 직원들은 매우 불친절합니다. SPA reception의 직원은 친절했고, 아이들에게 쿠키와 사탕을 주며 달랬지만 아쉬운 마음이 남습니다.
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jean michel
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Hôtel très agréable , belle piscine, belle vue sur la mer, installation originale sur une coulée de lave prismée...Belle promenade le long de la mer jusqu'à Puerto Nieves en passant par les piscines naturelles.
David
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여가 가족 휴가
8.0
/10
14주 전에 리뷰함

Expedia Group verified review

El servicio y el personal muy bueno, lo único malo la comida , a calidad muy baja de los objetos del bufet para ser un Barceló.
Isabel
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

El personal muy amable, habitación limpia pero la ducha salía muy poco el agua caliente
Andrea
10.0
/10
16주 전에 리뷰함

Hotels.com verified review

Increíble, hotel muy bonito, personal muy amable, vistas increíbles !!! Todo genial
Molly Jane
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
18주 전에 리뷰함

Expedia Group verified review

really nice quiet hotel with great views from our balcony and the roof terrace, would definitely return
Driss
icon-친구 및 가족
친구 및 가족
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Very nice hotel, with an excellent staff. They also provide a huge and various buffet, both for breakfast and dinner. We would definitely recommend this hotel.
Dagmar
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여가 가족 휴가
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Gut gelegen und ausgestattet für einen Kurzurlaub. Schöner Pool.
isabelle
8.0
/10
19주 전에 리뷰함

Hotels.com verified review

Très bel hôtel avec une vue incroyable dur la mer. Le séjour a été contrarié par la maintenance de la piscine qui a duré 4 jours sur les 6 jours de notre passage. Accès qu'à la moitié du bain. De plus l'état de propreté de cette piscine laisse à désirer, sol sale, carreaux cassés....
Leticia
8.0
/10
21주 전에 리뷰함

Hotels.com verified review

Cama cómoda. La junior suite no tiene todas las comodidades que se esperan de esta categoría salvo albornoz. Habitación muy amplia pero desaprovechada y en un extremo del hotel con vistas mejorables. Buffet del desayuno bien pero mejorable por su variedad en la cena.
Patrice
8.0
/10
22주 전에 리뷰함

Hotels.com verified review

Chambre vue sur mer et les 3 piscines (une a fermé pendant notre séjour et n’a jamais rouvert), spacieuse globalement bien équipée, assez propre. Un plus pour la literie très confortable mais notre chambre, sous le bar en terrasse, était mal insonorisée, nous entendions marcher et déplacer les meubles. Le buffet du petit déjeuner permet un grand choix entre le salé et le sucré, diversifié mais sans variation durant 5 jours. Quel dommage qu’en pleine saison il n’y ait pas eu d’ananas frais (mais en boite, ainsi que d’autres fruits). Pris forfait spa (hamam, sauna, diverses douches d’hydromassagr), avec massage en couple. Un vrai plaisir. Dans le forfait le dîner buffet. À nouveau, grande diversité : hors d’œuvre, poissons, épaule d’agneau, salades, etc, fromages et desserts. Mais qualité moyenne des produits. L’espace piscine agréable (bcp de transats, moins de parasols). 4 matelas soleil uniquement. Installés sur un matelas l’avant-dernier jour (enfin après attendu 4j !). Ensuite un saut de 20mn en bas aux piscines naturelles et surprise ! Nos affaires avaient été virées par le « surveillant piscine ». De quel droit déplacer les effets personnels de clients, alors qu’aucune consigne affichée, contrairement aux instructions de sécurité. Remarque à la réception qui nous a assuré le faire remonter et nous tenir au courant. Elle a effectué notre check-out sans aucune réponse reçue ni par elle, ni par le management pas plus lors du checkout Service client pas digne hôtel 4*
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Verified traveler
8.0
/10
24주 전에 리뷰함

Hotels.com verified review

Increíble.
DAVID
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

Todo muy bien
Jere
10.0
/10
26주 전에 리뷰함

Hotels.com verified review

We had a wonderful stay at this hotel! The view from our room was absolutely stunning – we could see the ocean and the nearby cliffs, which made every morning feel special. The location is excellent, right in next to the town, and the ferry terminal is just next door, making it very easy to take a trip to Tenerife. The service throughout our stay was friendly and professional. My wife and I also booked a massage at the spa. I really enjoyed mine – it was relaxing and well done – but my wife was hoping for a deeper, more sports-style massage, so it didn’t quite meet her expectations. The spa area itself was very nice and peaceful. The outdoor swimming pool was a bit colder than we expected; I’m not sure if it was advertised as heated. For me it was refreshing Overall, we had a great experiene and I can definitely recommend this hotel
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Simon
icon-여가
여가
8.0
/10
29주 전에 리뷰함

Expedia Group verified review

Alles wie beschrieben. Ich komme gerne wieder. Perfekt, wenn man was ruhiges außerhalb von Touristengegend sucht.
Maele
10.0
/10
29주 전에 리뷰함

Hotels.com verified review

Très bien Très bon petit déjeuner et restaurant
Jan Erik
10.0
/10
30주 전에 리뷰함

Hotels.com verified review

Relaxed vibe, nice spacious rooms, good food service in general with breakfast as the winner.
lorentz
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
31주 전에 리뷰함

Expedia Group verified review

La vue ,le spa et le rock top
Kristina
icon-친구 및 가족
친구 및 가족
10.0
/10
32주 전에 리뷰함

Hotels.com verified review

God service samt Lærke hotellet. God morgen mad.
Margaryta
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
33주 전에 리뷰함

Expedia Group verified review

The most I like breakfast and dinner buffet, spa and views ftt try on the roof and balcony. I would like the water in the pool or jacuzzi were warmer or heated. Was a little chilly in May.
페이지당 리뷰 수
20
40

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