6.8
좋음
리뷰 448개
청결

6.6

편안함

6.6

서비스

7.2

실제 이용 고객 리뷰 The Trouville Bournemouth

페이지당 리뷰 수
20
40
상위 리뷰
Janet
icon-파트너와 함께
파트너와 함께
2.0
/10
14주 전에 리뷰함

Expedia Group verified review

Restaurant CLOSED Lift out of order Refurbishment going on and was not told of this before arrival. Bath water was orange/yellow.
Barry
6.0
/10
16주 전에 리뷰함

Expedia Group verified review

Breakfast a walk to
Laura
icon-파트너와 함께
파트너와 함께
2.0
/10
21주 전에 리뷰함

Expedia Group verified review

Hotel was an absolute state. Dust and dirt everywhere, stains on the bedding and un cleaned rooms that had dead flies and bugs on the bed. Requested to move room as it was disgusting and was met with Daniel the receptionist who was very unpleasant to deal with and very rude and abrupt. On telling him you'd expect the rooms to be clean and tidy and i have a respiratory failure and this was going to cause problems with the amount of dust in the rooms, i was just glared at. On the other hand half of the hotel was under renovation and this was also causing noise and extra mess and having to climb over manky old bed frames and matresses to get through our door wasnt the break we expected. No email no apology no nothing. If i were you id find somewhere else to stay and avoid the hotel and the rude receptionist Daniel at all costs
자세히 읽기
barry
icon-
8.0
/10
22주 전에 리뷰함

Hotels.com verified review

Problems with first room were quickly dealt with and next room was good. Good value for money. Hot tub was not that hot.
Sophie
2.0
/10
23주 전에 리뷰함

Hotels.com verified review

Filthy rooms, damp windows riddled in mould. Emailed the manager was offered money of a return stay, have asked for a refund but he won’t reply now. No warning if a party which was extremely loud and coming through the floors, the receptionist was rude, yawning and disinterested. Tv controller had only one battery in it. Dirty walls.
자세히 읽기
Lorna
icon-파트너와 함께
파트너와 함께
2.0
/10
23주 전에 리뷰함

Hotels.com verified review

Disgusting dirty
Sam
icon-파트너와 함께
파트너와 함께
6.0
/10
23주 전에 리뷰함

Hotels.com verified review

When we stayed the hotel was in the process of having some much needed decorating. But when finished and new doors fitted this hotel will be a the great hotel im sure it wonce was
Ross
icon-파트너와 함께
파트너와 함께
10.0
/10
24주 전에 리뷰함

Hotels.com verified review

Perfect ,
Elisabeth
icon-가족 휴가
가족 휴가
6.0
/10
24주 전에 리뷰함

Expedia Group verified review

The room was clean but the decor is very tired as is the bathroom. Also the floorboards creaked an awful lot. I understand the hotel is being renovated I just hope it extends to the minus one floor
steven
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
25주 전에 리뷰함

Expedia Group verified review

It was ok nice friendly staff hotel was bit noisy with the doors slamming but other than that it was nice atmosphere
Chris
icon-
8.0
/10
25주 전에 리뷰함

Hotels.com verified review

Room was clean and plenty of towels
Paul
8.0
/10
26주 전에 리뷰함

Expedia Group verified review

Breakfast was good, the bed was comfortable and room was clean. Little outdated but undergoing an uplift. We enjoyed it and reception could not do enough for us
Jason
icon-파트너와 함께
파트너와 함께
8.0
/10
26주 전에 리뷰함

Hotels.com verified review

Staff were helpful and courteous
Luke
icon-파트너와 함께
파트너와 함께
6.0
/10
27주 전에 리뷰함

Hotels.com verified review

Staff very good, although beer was poorly poured, location is great, parking really should be cheaper, room was okay, although bed and pillows unbelievably uncomfortable Pool and hot tub was good also parts of plastic found in the pool, overall okay place to stay
Michael
icon-파트너와 함께
파트너와 함께
6.0
/10
28주 전에 리뷰함

Hotels.com verified review

Staff fine Room dusty due to renovation taking place We where in a room at the front downstairs which was very noisy it could do with better double glazing or at least secondary glazing as a minimum Would not recommend to friends
Timika
10.0
/10
29주 전에 리뷰함

Expedia Group verified review

Grate roo M
Jean-David
icon-
10.0
/10
30주 전에 리뷰함

Hotels.com verified review

I did not try the breakfast.
Steven
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
30주 전에 리뷰함

Expedia Group verified review

Look, tbf its somewhere to get your head down.The place is looking tired n bit run down but can say the same when you look around the area. Breakfast wasn't classy but Ok. Must say all staff were excellent. So, cheap n cheerful it was.
Sarah
icon-파트너와 함께
파트너와 함께
8.0
/10
31주 전에 리뷰함

Hotels.com verified review

Clean , warm
Stephen
icon-파트너와 함께
파트너와 함께
10.0
/10
33주 전에 리뷰함

Hotels.com verified review

Clean room
페이지당 리뷰 수
20
40

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