The hotel is really nice. The location is excellent, staff goes far above and is super friendly, and it is spotlessly clean. The public area is very pleasant. My only real issue is that upon check in we found out we had a “below ground” room. The staff member was kind of apologetic. It had some tiny windows near the ceiling at sidewalk level. Our room was very dark and we couldn’t see the weather. The expresso maker was in a dark little cabinet with no light nearby. I couldn’t use it. Overall, I would stay again if I could get a normal room. It was very disappointing to find out we weren’t given that information when booking it.