9.4
특별함
리뷰 930개
청결

9.6

편안함

9.0

위치

10.0

서비스

9.6

실제 이용 고객 리뷰 Lunetta Hotel & SPA

페이지당 리뷰 수
20
40
상위 리뷰
Dukho
icon-파트너와 함께
파트너와 함께
6.0
/10
395주 전에 리뷰함

Hotels.com verified review

주변 지역이 모두 그런듯 오래된건물이며 호텔 건물은 비교적 깔끔하나, 전체적으로 가격대비 객실 퀄리티가 떨어짐 객실이 좁고 창문이 거의 없다시피해서 답답함
Verified traveler
icon-파트너와 함께
파트너와 함께
2.0
/10
623주 전에 리뷰함

Hotels.com verified review

I had 17nights travel with my boyfriend. It was last hotel we stay. I chose this hotel has spa. They sent pdf file but i didnt read it. When i book hotels.com homepage i didnt know i have to pay 15 euro for spa per person . The hotel was located in pretty uncomfortable are with public transfer from FCO airport and we arrived hotel 8:00pm the reception very old guy had really bad hospitality! My boyfriend is italian he spoke italian but he answered french and when my boyfriend asked something his answer was joke to make guest fool. But the bell boy and other staff showed amazing services. Breakfast was nothing special compare with other 4 star hotel! Because i am traveler using hotel over one month a year. I wont stay here again! Last year 3 star august hotel was better and cheaper. 로마오시는분 위치 편한 3성급 저렴한곳 가세요 여기 피로풀려고 왔는데 스파도 돈 따로내야하고 공항에서 교통 불편하고 아침 식사도 허접하고 방은 지하에 같인것 같고 방음안되요 대부분 직원 서비스가 사성급 교육 받은듯
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Lianda
icon-파트너와 함께
파트너와 함께
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

We had a wonderful stay at Hotel Lunetta & Spa. Everything was extremely clean, beautifully maintained, and the service was exceptional from beginning to end. The hotel kindly allowed us to store our luggage with them for three days before our stay, which was incredibly helpful. When we arrived, we were warmly welcomed with coffee and croissants — such a thoughtful and lovely touch. Our room was not very large and did not have a view, but it was still beautiful, comfortable, and very well designed. The bathroom was surprisingly huge and an absolute joy! Everything felt spotless and carefully maintained. We had to leave for the airport before breakfast started, and the staff even prepared breakfast boxes for us to take with us. That level of service truly made us feel cared for. Amazing service, wonderful staff, and a beautiful, clean hotel. We would happily stay here again!
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Jessica
icon-
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

The staff were very welcoming and helpful during my stay. The room was clean and roomy. The only thing the walls are a bit paper thin so you could hear everything going on in the next room.
Doreen
icon-친구와 함께
친구와 함께
8.0
/10
18주 전에 리뷰함

Expedia Group verified review

Great hotel in a convenient location. Would stay here again .
Glenn
icon-가족 휴가
가족 휴가
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

Good location. Excellent breakfast.
Joyce
icon-파트너와 함께
파트너와 함께
6.0
/10
25주 전에 리뷰함

Expedia Group verified review

Very disappointed in our room. Was shown on the internet as much larger room. Very small room!
Dent
icon-파트너와 함께
파트너와 함께
10.0
/10
28주 전에 리뷰함

Expedia Group verified review

Helpful and friendly staff, clean large room with comfy bed and pillows, very large bathroom with excellent shower. Breakfast was plentiful and tasty. 2 minute walk into Campo dei Fiori. This is our new place to stay in Roma.
Austin
icon-
10.0
/10
28주 전에 리뷰함

Expedia Group verified review

Staff was super nice and extremely helpful. I didn’t partake in the breakfast or spa I would assume they are good from others staying there so I can’t properly rate that but everything else about the hotel was great.
Timothy
10.0
/10
31주 전에 리뷰함

Expedia Group verified review

This is a great hotel. Its location is close to everything! The staff was exceptional.
Seth
10.0
/10
32주 전에 리뷰함

Hotels.com verified review

Very helpful staff!! Wonderful room and a great breakfast
Agust
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
35주 전에 리뷰함

Hotels.com verified review

Lovely! Amazing staff.
Thomas
10.0
/10
37주 전에 리뷰함

Expedia Group verified review

Ein sehr schönes Hotel. Die Zimmer sind sehr sauber und schön eingerichtet. Das Personal ist super freundlich und immer hilfsbereit.
Michael Alan
10.0
/10
42주 전에 리뷰함

Expedia Group verified review

Room spotless. Staff great
Nikola
icon-
10.0
/10
46주 전에 리뷰함

Hotels.com verified review

.
Michèle
2.0
/10
46주 전에 리뷰함

Expedia Group verified review

I have been charged TWICE. I will be back in Rome on the 17th and will claim this. On the 3rd of dicember I was charged and then afain when I checked out.
joachim
6.0
/10
48주 전에 리뷰함

Expedia Group verified review

Zimmer ohne fenster
Daniel
10.0
/10
48주 전에 리뷰함

Expedia Group verified review

Excellent well located hotel with superbly attentive staff
Anita
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
50주 전에 리뷰함

Hotels.com verified review

Very nice hotel, with the most amazing staff. Walking distance to everywhere! Would definitely recommend it.
Mia
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
51주 전에 리뷰함

Expedia Group verified review

I have mixed feelings about this property. I do not think the hotel should be allowed to place customers in rooms with construction happening directly outside. By directly outside I mean there was scaffolding and workers inches away from our window - hammering, sawing, shouting from morning until past 5:30pm. The exterior shutters were inoperable and there was essentially no natural light. The windows could be opened, but that would expose you to dust and more noise. Instead of being able to relax after traveling all day, we felt trapped and claustrophobic. It was so bad we even tried looking for other accommodations at twice the cost, but they refused to refund us. They did move us to another room the next night, but the overall experience and the attitude we received from some of the front desk personnel when requesting a room change left us with a bad taste.
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페이지당 리뷰 수
20
40

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