Room nice and big. Heating good in this cold weather. Clean room / bathroom. Shower could do with updating but ok for a couple of nights.

Value for money, but don’t expect the ritz. The hotel is clean, but in need of modernisation. This is for the hotel and also the gym / pool / sauna. Everything just needs updating and a lick of paint. Friendly staff, great little pub next door showing sky and tnt sports with nice beer, nice staff and a good home based food menu.

Rauhallinen hotelli

Clean room, comfy bed

Staff were very friendly and helpful. I understand they don’t set the rates. But at £90 (including discount) it cost a pound extra than the room I regularly use in nearby Shipley, which isn’t exactly the Ritz, but it’s miles ahead of this.

Room was very big, clean and airy. Very hot so asked for fan,,,,Adam on reception soon sorted. Big car park and wifi is adequate. Bathroom decor a bit tired and stain on carpet near bathroom door. Pub on site keep good beers and the food is ok. Didn’t use the swimming pool. If in the area would definitely stay again.

The room was vast, spacious and comfortable. Absolutely spotless and immaculate. Very comfortable bed. I slept really well. No breakfast supplied on Saturdays except for Light Breakfast on-the-go at £4, which was adequate and reasonable value. Sunday cooked breakfast not served until 9.30 which was too late for me.

What a lovely place, check in was nice & easy & the receptionist was very welcoming & friendly. We had a drink in the pub & all staff were super friendly, especially the lad who was also on check out this morning! We didn’t have breakfast as we went to my parents house nearby & my dad cooked for us 😊

Hotel is badly in need of refurbishment. Felt somewhat unsafe as there was no way of locking the door from the inside. Toilet had trouble flushing needing at least two goes. Pub was very dark but food was OK.

Big room that was clean but basic and looking rather tired. Fine if you just need a bed for couple of nights, but not for a long family stay.

No wardrobe or clothes hanging facilities

No wardrobe or facilities to hang clothes and Freeview TV not tuned correctly. Room 202

The stay was awful, the room was massive, freezing cold, took all night for it to warm up, the room was very dated and scruffy, old wardrobes, very old couch that I wouldn’t of let my dog sleep on, bedding was clean but with a hole in top duvet, the breakfast was horrendous, we ordered two cooked English breakfasts, not two minutes later they came out, the food was I would say warm at best, bland with no taste, a minute later he brought the toast, this was stone cold hard and had not seen heat for some time. We were also placed next to the front entrance which was very noisy, the doors just slammed shut all night long. They said you can eat at the pub that’s on sight, it was as rough as something out of the film road house but at least the food was mostly edible and hot. Needless to say we would not stay here again if you were paying the bill, if I were you I would remove it from your service as this will reflect on you very badly.

Great English heritage site Beautiful and Trendy pub juat next door to it

Very good

Hotel very run down and dated decor. Had to phone hotel to get somebody to come to the reception to check in. I thought we had already paid on booking through the app only to be told that we had to pay at receptionist again. Overall experience ok as it was just a place to sleep one night, wouldn’t want to stay any longer.

We booked this hotel last minute and it did not disappoint. Lovely hotel with great character and amazingly helpful staff

Room was larger than most chain hotels, very suitable for a weekend stay. Food and drink at the adjoining pub was very good and reasonably priced.

Had a good couple of days in ghe Highfield. Room was a good size and clean, bed and sofa bed reasonably comfortable. Shower needs more pressure....no one on reception when we arrived but quickly sorted with a phone call.

Friendly staff