친절한 직원들을 칭찬하고 싶습니다. 체크인을 담당하는 직원, 아침 조식을 돕는분,청소하시는분까지 모든 직원들이 친절했습니다. 객식 청소상태 좋고,조식도 기대 이상으로 좋았고 주차장도 안전한 곳에 있어서 여러가지로 만족스러웠습니다.

일단 제일 문제는 에어콘이다. 에어컨이 너무 약하다. 복도가 너무 어둡고 방은 작은편이다. 수영장도 기대말라 작다 레인 두개쯤에 10정도 예상함된다. 조식은 아주 잘나오는편이고 침대는 좋은편. 주변에 맥도날드와 슈퍼가있고 한10쯤 차로가면 아주좋은 몰도 있다. 주차장보안이 너무잘되어있다. 너무잘되서 나갈때도 카드키를 꽂아야된다. 리셉션언니가 영어를 끝나게 잘함 이태리사람 같지가 않다. 욕조 물빠짐이 잘안됨.

호텔 서비스, 조식, 청결도 등은 매우 좋음. 피렌체 접근성이 어려움, 차로 가까운 지하철 역 옆 주차장에 주차 후 지하철로 이동해야함. 자차 이용시에는 괜찮은 호텔

Mi sono trovata bene qui, ritornerò sicuramente

Purtroppo ho prenotato per una notte ma è andata bene

Das Personal war extrem freundlich. Die Infrastruktur war ebenfalls hervorragend.

very nice

Un service impeccable, le personnel est souriant et professionnel, la piscine, le wellness, le petit déjeuner… rien à redire, une escale parfaite dans un cadre magnifique

Kom lidt udenfor sæson, hvilket desværre betød at wellness regler ikke blev overholdt. Der var tider hvor børn måtte være der, men vi oplevede de kom på alle tider og det ødelagde desværre mindfulness/wellness følelsen. Ellers et godt og dejligt hotel med fagligt dygtige personalegrupper

- um in den Pool zu gelangen musste man an die Rezeption um sich anzumelden, Personal ist dann mit zum Pool um diesen dann zu öffnen mit einer Karte. (Warum geht das nicht mit der eigenen Zimmerkarte?!!) - der Poolbereich war viel zu warm/heiß Manch eine Therme ist deutlich kälter - Teller vom Vorabend stehen lange in den Tag hinein gesammelt aus den Zimmern vor dem Aufzug - Personal bis auf ein paar wenige sehr freundliche - Zimmer war sauber sowie das gesamte Hotel - Die Bettdecke ist in zwei Bettlacken gewickelt und unter die Matratze geklemmt. Was in der Nacht ziemlich nervig wurde. - Frühstück war sehr gut und eine große Auswahl - Essen war erst gegen späten Abend möglich

Great staff, moved me quickly due to the noise in the next room. A little pricey though if you don’t use the facilities

Tutto super

Camera funzionale con letto e cuscini molto comodi. Pulizia impeccabile. Colazione abbondande e molto varia. Servizio perfetto.

Brilliant new hotel. Great breakfast and a really nice small spa type of a pool.

Staff waa very kind and helpful, and the food was some of the best we had in Italy on our trip!! Highly recommend trying their restaurant here!!

The staff were really helpful and friendly. Breakfast was great and had a good selection of continental foods available. Parking was good with plenty of space. The rooms were ok, very disappointed with the bathroom, particularly around the shower where mould was visible inside and out. The seals around the shower doors were also damaged. There is a quick link to a bus service which is 30 mins away from the nearest metro. The spa facility was very nice, although the sanu did not appear to work.

Das Frühstück ist sehr gut, ich freue mich immer darauf. Sie haben mir auch einen PP mit EV Ladestation reserviert. Wir waren schon öfters da und kommen sicher wieder.

So so. Outdoor area closed..indoor popl closed..breakfast bad..very bad .. tv no international channels.. toilett seat broken.. ant and insects..kids got bit by bed bugs..

Wij kregen een upgrade kamer en deze was fantastisch

The room was extremely clean and the beds were comfortable, but we had a couple issues that made our stay not good. On the description it says that the seasonal pool is the outdoor pool, but in reality is the indoor. Really frustrating discovering after getting there, as we chose the hotel for the pool. The other issue we had was that our room’s AC would turn off every 2 hours. We told that to the hotel’s staff several times, eapecially in the middle of night, since we would wake up with the kids sweating, and they didn’t do anythint about it. We barely slept for 3 nights.