보통 호텔 조식이라 하면 빵 또는 시리얼이 다였는데, 여기 조식은 일반 식당에서 주는음식이라. 아주 좋았습니다.

위치는 이만한곳이없습니다 조식도 레스토랑에서 주는 조식이라 맛있었습니다. 시설은오래되었지만 깨끗한편이었고 단지 밤8시이후는 직원들이없어 저녁에 일어나는 문제는 해결할수가 없었습니다 첫날 드라이기가없었는데 달라고할 방법도없었고 아리방이1층이라 새벽에 계속해서 현관문을 두드리는 사람들이있었는데 해결이안되서 잠을잘 못잤습니다. 목욕탕물 배수가 안되서 말을했는데도 시정이안되서 샤워하는데 불편했습니다 하지만 위치와 깨끗함을 생각하면 추천하고싶습니다.

오후 10시쯤에 도착해서 그런지 아무도 없었고 현관에 붙여있는 전화번호로 전화를 하니 직원분이 오셔서 체크인을 할 수 있었어요. 시설 청결도랑 위치는 너무 최고였어요. 근데 방이 4층에 있었는데 엘리베이터가 없고 가파른 계단이라 캐리어 2개를 가지고 올라가는데 진짜 죽는 줄 알았어요…

Nice room. 1 member of staff on reception and nobody available to help carry cases too the 3rd floor. Photo of the exterior of the hotel is totally misleading. The outer door of the hotel was just a frame as the glass was missing and looked like it had been for some time. Room was cleaned but stair carpets hadn't been vacuum for a long time.

This was an excellent place to stay and I would stay there again. The only problem was there is no front desk and communication about getting into the hotel with a code was very poor.

Check in was very difficult- directions on Expedia were wrong. Had to call number to be told how to checkin. No soap or shampoo in room to use. There was a Kerig coffee maker but no pods to make a cup. Front door glass to hotel was broken - shards finally removed on second day. Our dead bolt to room did not close. Positive: Breakfast was good. Room was small but quiet. Water was hot.

Clean tile in bathroom

Room was excellent, spacious and comfortable.

Great option due to street location it's near everything, especially chateau frontenac. This place just needs to care a little bit more and they could be golden. The location has a faded sign that could be updated and not cause confusion when locating. Check In was confusing when front desk was empty for 10 minutes and then employee arrived. Our room was the classic room and it was on the first floor, I thought noise would be bad due to proximity to front door and desk but it was minimal. The room was cozy, cleanliness missed some details and that explains this place, they miss details. Check out was bizarre, no one was there so we just left our keys at the front desk. The vouchers for the breakfast next door was excellent and enjoyable with good options and portions. Have not seen good reviews with economy room so would suggest classic room and up. Also there is no elevators only stairs up so be aware of that. We would stay here again and would just hope they care more about details and the stay would be perfect 5 stars.

Yes

Room was too small for what I paid. Laminate flooring was raised and warped due to previous flooding, I presume. Coffee maker in room didn’t work. No elevator. No place to put luggage and no counter available in bathroom. Headboard was broken on the bed and every time you rolled over, it would be bang against the wall to make for a very unrestful sleep. One night light on the side of the bed did not work.

Clean room & excellent breakfast.

Did not know we had to climb four flights of stairs to get to our room.

Unit three was just horrible. The floors were all coming loose. the flooring was all peeling The bed was horrible just like it was ready to fall apart the shower was never clean. There was black mould everywhere in it. The entry door wasn’t shutting properly. When you open it, wake everybody up,And emergency door would hardly open right

Nice quaint room. 3rd floor room was a great size- a challenge getting suitcases up 47 steep steps but we did it!! Dead annual flowers could have been replaced with some fall mums & pumpkins like alot of properties did.

Good proximity to all the main sites in Quebec City. Room was small but comfortable. There was only one very small soap in the room, the soap dispenser in the shower/tub was empty, 2 bath towels, 2 face cloths, and 1 hand towel for 2 people on a 3 night stay and no available ironing board and iron as stated in the online amenities. There was no maid service during the entire stay which is not totally necessary for a short stay The breakfast included at a nearby restaurant was very good. Several choices and very sufficient.

Cozy room and friendly staff.

There was no one at the hotel in the morning so we needed to search for a place to store our luggage until we could check in. Our Room (No. 6) on the 3rd floor was very warm and the AC unit did NOT work, which we immediately reported. It was never repaired so we needed to sleep with the window access to the fire escape fully opened.

No house keeping service for 4 days 3 nights . No hotel check in counter duty except 4 pm to 9 pm thanks

Close to everything