오텔 메종 듀 제네랄

보통 호텔 조식이라 하면 빵 또는 시리얼이 다였는데, 여기 조식은 일반 식당에서 주는음식이라. 아주 좋았습니다.

위치는 이만한곳이없습니다 조식도 레스토랑에서 주는 조식이라 맛있었습니다. 시설은오래되었지만 깨끗한편이었고 단지 밤8시이후는 직원들이없어 저녁에 일어나는 문제는 해결할수가 없었습니다 첫날 드라이기가없었는데 달라고할 방법도없었고 아리방이1층이라 새벽에 계속해서 현관문을 두드리는 사람들이있었는데 해결이안되서 잠을잘 못잤습니다. 목욕탕물 배수가 안되서 말을했는데도 시정이안되서 샤워하는데 불편했습니다 하지만 위치와 깨끗함을 생각하면 추천하고싶습니다.

오후 10시쯤에 도착해서 그런지 아무도 없었고 현관에 붙여있는 전화번호로 전화를 하니 직원분이 오셔서 체크인을 할 수 있었어요. 시설 청결도랑 위치는 너무 최고였어요. 근데 방이 4층에 있었는데 엘리베이터가 없고 가파른 계단이라 캐리어 2개를 가지고 올라가는데 진짜 죽는 줄 알았어요…

This hotel is very poorly advertised. I booked a room with two double beds and free breakfast included. First off, the room we got does not correspond to any of the photos provided on Expedia. The layout was questionable at best, starting with the fact that there was a sink in the middle of the room. The ceiling light kept blinking on and off to the point that we had to turn it off entirely and rely on the other lamps for lighting. And finally, the cherry on top, there was absolutely no breakfast. We were told at the front desk that no breakfast is offered on weekdays. Then why are you advertising free breakfast on Expedia? I had to call Expedia, who gave us a voucher as compensation, but the hotel assumed zero responsibility. They are fully aware of this false advertising, they told me so, yet have made no effort to fix their posting. The response was basically, “Oh yeah, Expedia hasn’t changed it. You have to call them.” The only good thing was the location, very central and close to everything. However, for ~$230 CAD a night, it was not worth it. It’s giving hostel… except you’re paying hotel prices.

The check-in was confusing, message on Expedia says it’s at another address but it’s actually at the hotel. Staff was okay, room was clean minus the floors. Coffee machine didn’t work. Wasn’t offered the breakfast/told where to get the breakfast.

We booked a two night stay for the 2026 Winter Carnival. We had room #1 right at the entrance so our windows faced the Main Street. There was a plenty of activity, with a steady stream of excited people walking by. The music from the Carnival was a bit loud late into the evening but it was all part of it! The room was very small and a bit dark, mainly for showering and sleeping but warm, clean and comfortable. The history of the building was beautiful as well. It’s located on a one way street, you can park briefly to unload and paid indoor parking is literally steps down the street. We paid $25 per day to park. The coupons for breakfast at the restaurant next-door for the included breakfast was basic but you had the option to order from the menu with a $10 per person discount. The breakfast was delicious but be prepared to wait because in our case, there was only one server both days for the entire restaurant. Also, on Expedia, it directs you to check in at a different location, which was 3 Ursula - don’t bother, it doesn’t exist! Check in during their business hours right inside the hotel at 72, rue Saint-Louis. We had a great time! Great value for the money.😊

Good

Everything about this hotel was great- we traveled with our 3 little ones and it was very safe to go in / out, quiet (during NYE -so that’s something!), super close to all the things (5-10 min walk!) Giving it a 4-star because we had to split our family in 2 different rooms, next to each other but not connected. Also, having drying devices for the winter gear would be super convenient. It is an old building, we were aware that there are no elevators so that wasn’t a problem, door is handled with a key, front desk is only available at certain times of the day. The breakfast was amazing, convenient that it’s served at the restaurant next door. Would highly recommend! Give them a call ahead of time to make sure your needs are covered :)

Comfortable room, fair for the price.

Staff was nice et really quick check in!

The room was OK, They only put one light bulb in each light fixture which made it rather dark in there. Getting a key to the room was a bit of a challenge, although we did arrive before check-in. The breakfast was NOT included as advertised. The desk girl said she was going to refund $24.00 which I don't see on my statement, and breakfast ended up costing $58.38 per day (to be fair, that included a 20% tip) at Le Cafe de Paris - the included restaurant.

Chambre propre et personnel courtois. Seul bémol est que notre chambre était près de la rue et donc on entend le bruits des voitures la nuit.

More like a rooming house than a hotel. Front desk not staffed, and I could not get in to the adjacent property to talk to someone at the front desk there (though it did not look like someone was at that desk either). Single room was very small with nowhere to put suitcase. All in all for the price, it was a place to sleep and shower-clean, but kind of "worn out".

Não tem funcionário na recepção o dia todo. No horário do check out não havia nenhum para receber as chaves. O banheiro não estava bem limpo.

Nice room. 1 member of staff on reception and nobody available to help carry cases too the 3rd floor. Photo of the exterior of the hotel is totally misleading. The outer door of the hotel was just a frame as the glass was missing and looked like it had been for some time. Room was cleaned but stair carpets hadn't been vacuum for a long time.

This was an excellent place to stay and I would stay there again. The only problem was there is no front desk and communication about getting into the hotel with a code was very poor.

Check in was very difficult- directions on Expedia were wrong. Had to call number to be told how to checkin. No soap or shampoo in room to use. There was a Kerig coffee maker but no pods to make a cup. Front door glass to hotel was broken - shards finally removed on second day. Our dead bolt to room did not close. Positive: Breakfast was good. Room was small but quiet. Water was hot.

Clean tile in bathroom

Room was excellent, spacious and comfortable.

Great option due to street location it's near everything, especially chateau frontenac. This place just needs to care a little bit more and they could be golden. The location has a faded sign that could be updated and not cause confusion when locating. Check In was confusing when front desk was empty for 10 minutes and then employee arrived. Our room was the classic room and it was on the first floor, I thought noise would be bad due to proximity to front door and desk but it was minimal. The room was cozy, cleanliness missed some details and that explains this place, they miss details. Check out was bizarre, no one was there so we just left our keys at the front desk. The vouchers for the breakfast next door was excellent and enjoyable with good options and portions. Have not seen good reviews with economy room so would suggest classic room and up. Also there is no elevators only stairs up so be aware of that. We would stay here again and would just hope they care more about details and the stay would be perfect 5 stars.