Hôtel Maison Du Général

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7.4
/10
Pleasant
669 reviews

What Guests Say About Their Stay

Elizabeth

10.0
/ 10
Excellent location. Great breakfast. Only thing is that there is no elevator, our room was on the fourth floor so it was a little inconvenient to go up and down those stairs.

Rebekah

10.0
/ 10
I liked this property but please note that Expedia’s directions for check in were wrong. When I was there, check in was done directly inside but Expedia gave another address. That was totally incorrect and confusing. The breakfast at a restaurant next door was really good. Note that the breakfast is free (the hotel gives you a coupon for it when you arrive) but does not include service. Since the wait staff serve you, you should tip even though you don’t pay.

Marjorie

10.0
/ 10
This hotel is in a great location for visiting the old city of Quebec. The room was comfortable and the breakfast was excellent. It isn't a totally traditional hotel with 24 hour desk service so that is a limitation that some might not like, but it was a fine place to stay. Just be aware that check in really isn't open until 4:00!
In the Area
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72, rue Saint-Louis, Québec, Capitale-Nationale, Canada, G1R 4M6

Main Facilities

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WiFi
Staying at Hôtel Maison Du Général is a good choice when you are visiting Quebec .
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What's around Hôtel Maison Du Général

72, rue Saint-Louis, Québec, Capitale-Nationale, Canada, G1R 4M6
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Exterior Hôtel Maison Du Général
Exterior 2 Hôtel Maison Du Général

Discover More About Hôtel Maison Du Général

General
Near Château Frontenac

Location
With a stay at Hôtel Maison Du Général, you'll be centrally located in Québec City, within a 5-minute walk of Château Frontenac and Grande Allée. This hotel is 0.3 mi (0.5 km) from Citadel of Quebec and 0.3 mi (0.5 km) from Quebec City Town Hall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Terrasse Dufferin Slides - 0.1 km / 0.1 mi
Parc de l'Esplanade - 0.1 km / 0.1 mi
Porte St. Louis - 0.2 km / 0.1 mi
Pôle culturel du Monastère des Ursulines - 0.2 km / 0.1 mi
Battlefields Park - 0.2 km / 0.1 mi
Château Frontenac - 0.2 km / 0.1 mi
Grande Allée - 0.3 km / 0.2 mi
Cathedral of the Holy Trinity - 0.3 km / 0.2 mi
Tourny Fountain - 0.4 km / 0.2 mi
Samuel de Champlain Statue - 0.4 km / 0.3 mi
Parliament Building - 0.4 km / 0.3 mi
Old Quebec Funicular - 0.4 km / 0.3 mi
Citadel of Quebec - 0.5 km / 0.3 mi
Dufferin Terrace - 0.5 km / 0.3 mi
Place d'Youville - 0.5 km / 0.3 mi

The nearest major airport is Quebec City Jean Lesage Intl. Airport (YQB) - 16 km / 9.9 mi

Facilities
This smoke-free hotel features bicycle rentals nearby and hiking/biking trails nearby.

Business Facilities
The front desk is staffed during limited hours.

Dining
Enjoy a satisfying meal at Sagamité serving guests of Hôtel Maison Du Général.

Rooms
Make yourself at home in one of the 11 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in Hôtel Maison Du Général

Common Space Hôtel Maison Du Général
Common Space
Exterior Hôtel Maison Du Général
Exterior
Bedroom Hôtel Maison Du Général
Bedroom
Others Hôtel Maison Du Général
Others
In-room Bathroom Hôtel Maison Du Général
In-room Bathroom

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Hotel Services

  • Multilingual staff

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Hôtel Maison Du Général

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 10:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door).

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 16:00 - 22:00 - to 11:00
Available rooms at Hôtel Maison Du Général
11
Another facilities in Hôtel Maison Du Général
Free WiFi, Smoke-free area, Multilingual staff, Laundry

Frequently asked question in Hôtel Maison Du Général

What are available facilities at Hôtel Maison Du Général?
There are top facilites at Hôtel Maison Du Général such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Maison Du Général?
The standard check-in time at Hôtel Maison Du Général is starting from 16:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Hôtel Maison Du Général?
Hôtel Maison Du Général is a 2.0-star hotel.
How many rooms are available at Hôtel Maison Du Général?
Hôtel Maison Du Général has 11 rooms in total.
Does Hôtel Maison Du Général provide parking?
Yes, Hôtel Maison Du Général provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hôtel Maison Du Général

7.4
Pleasant
From 669 reviews
Cleanliness

7.8

Room Comfort

7.2

Service and Facilites

7.2

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Traveler Reviews Hôtel Maison Du Général

Number of reviews per page
20
40
Top reviews
Youssef
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was too small for two people. There was only one roll of toilet paper, and it was already half used. No extra toilet paper was provided in the bathroom. The quilt was dirty in one of its edges. Housekeeping was disappointing. No one came to clean the room for two days, and we had to request it ourselves. The reception staff were decent but not proactive. The breakfast was okay. The best thing about this hotel is its location. It’s in downtown, within walking distance of most major attractions. If you prefer not to walk, an Uber ride to most attractions takes only about 7–10 minutes.
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Erin
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Arrived with children to find out that they were overbooked and had moved us to the next hotel, advertised as "2 rooms for the price of 1". Not helpful when traveling with children. Thankfully in this case, our 2 rooms were conjoined. I would have appreciated a heads up, and also am not willing to separate from my young children.
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David Eduardo
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful and big rooms, great value for money!
Audrey
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Très bien !
Phillip
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Right in the heart of old Quebec downtown.
Omar
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and pretty, but it was on the ground floor so we had to keep the curtains closed all the and night and it was very noisy.
Shawn
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The good stuff: - The desk staff when we arrived was lovely - It's in the Old Walls The bad stuff: - No phone number to be able to call with questions or concerns (number was out of service) - Two towels were dirty (hair, stain) - mould in the tub - ac unit droned loudly all night but was necessary to keep on - shower gel dispenser was empty - bathmat was damp and there was a facecloth hanging from the curtain rod - hotel halls needed care - lots of scrapes, paint flecks missing - the included breakfast was mediocre at best This was so bad I've cancelled my upcoming reservation
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Elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location. Great breakfast. Only thing is that there is no elevator, our room was on the fourth floor so it was a little inconvenient to go up and down those stairs.
Jeanne
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Be aware that there is no elevator, steep stairs. Convenient location. Breakfast is served next door restaurant.
Taylor
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s in a good area if you want to explore old Quebec
Isabelle
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bien en général. Grande chambre, mais petite douche. Propre. Très bien situé. Frigo et fauteuil. Immeuble ancien avec son charme d'époque. Ce que j'ai trouvé dommage c'est que c'est le seul immeuble avec des boîtes à fleurs mortes (de l'an dernier), alors que ses voisins, le Sagami et l'hôtel Louisbourg ont les mêmes proprios... C'est pas accueillant.
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Tiia
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful clean room! Only issue was the phone number provided didn't work. I called a few times from the road as I worried we'd be late for check-in, but it didn't work. Luckily a nice person was there to check us in. Beautiful room with very clean bathroom and coffee. We were on first floor beside front door of building, so light sleeper may struggle with the front door opening and closing quite a bit at night and in the morning. But luckily my son slept through it. The restaurant with breakfast looked really nice but very long wait so we ended up leaving to get breakfast elsewhere. I suggest going right when it opens for breakfast. Beautiful room and hotel, perfect location in Old Quebec!! Working phone number and perhaps a different floor (other than beside front building door) would have elevated it further (just because I had my son), but all in all a great location and very comfortable/clean room! Also black-out curtains were fantastic.
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Isabelle
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

La réceptioniste, nous a donné la mauvaise chambre donc avec un bébé, un dame de 80 ans, ma fille avec un genou hadicapé, une poussette, deux valises et moi. Nous avons monté 2 étages pour en redecendre un.... juste un lit, je suis retourné à la réception, elle nous donne notre vrai chambre, refaire le tout à l'inverse pour monté un autre étage pour la nouvelle chambre. Sinon, le reste est bien.
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Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location
Hendrik
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Localisation magnifique à côté des Plaines d’Abraham, Château Frontenac à 5 minutes de marche. 2 excellents restaurants Italien le Parmesan et le Bello à quelques pas. Salle de spectacle Le Capitole à 10 minutes de marche. Chambre un peu viellot par contre. Très abordable !!!
Inder Preet
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice location, spacious room with good ambiance. Thank you😊
Shelley
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our room was small, but given the good price that I paid, that should have been expected. We really only slept there anyway, and it was located close to everyplace we wanted to be, so a good trade off. Parking is not available onsite, but we used the paid parking garage down the street, less than a two minute walk away. Safe and secure.
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Kerry
icon-with Friends
with Friends
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No room maintenance at all the whole stay. Received warning from them the day before stating that. Scary lobby & entrance way. Air conditioning, wifi & TV did not work whole trip. Breakfast in building next door (thank god). Worst ever expedia experience.
Ismael
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The “hotel “ doesn’t make much of an impression from the outside. The flowers in the window boxes are dead and the front door is beat up. As you enter the dark narrow hallway the unwelcoming receptionist sits behind a small desk and handed us our keys and breakfast tickets to the adjacent restaurant which was beautifully decorated and the breakfast was good and the coffee was endless. However, to get to our room we had to carry our suitcases up three semi-circular flights of Victorian era stairs(narrow on inside and wider on the outside.) The room was very crowded with the two beds which have sharp wood edges that clipped my ankle a couple times. The wi-fi and t.v. didn’t even work. Front desk said it was because the hotel had changed ownership. The excuse was not believable. On the positive side the place was clean, the bathroom looked like it had been updated and the water pressure and temperatures worked fine. However, the flickering lightbulb above the sink was bothersome. The beds were comfortable, but the pillows need replacing. So if you’re looking for a semi-rustic 1700s place to stay with un-glamorous amenities, but centrally located this place is fo you. As for me I wouldn’t go back.
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Jesus
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location is wonderful, staying right in the upper town makes it easier to visit the major landmarks. The room was cozy and warm. They helped us to get a ground-level room as my wife is pregnant and there is no elevator.
Number of reviews per page
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Bedroom 4 Hôtel Maison Du Général

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.