Lovely rooms and stay but free breakfast included with my room was stale and inedible. Hotel charging an additional fee for a hot breakfast which wasn’t clear when booked.

Reserved a twin room. The first room that we were assigned had not been cleaned and there was water all over the bathroom floor from where someone had a shower. Given another room. Thought it had been cleaned but upon turning covers back at night found the bed with sheets all messed from someone else sleeping in it and they were dirty. It had not been cleaned. At night no one mans the reception and you have to phone someone to come out. Decided to check out early and ask for a refund. Place very dated. Lights in room not working. Room door handle nearly falling off. Windows glazing blown so full of moisture inside. Part of ceiling missing in hallway outside room. Breakfast advertised as continental but wasn’t. Lack of staff around. Spoke to another guest there and he said he had to be given a different room as his room hadn’t been cleaned either. Do not go to this place at all!

Dreadful place, grubby, noisey, nowhere to eat, you have to walk into the village and take our a mortgage, breakfast is Ok Lady on reception was lovely, but thats as far as it goes, nothing in the "gym" was working, place was hard to find and a real disappointment, definitely not a country hotel it is a doss house

A nice clean place to stay in an excellent location

Ample parking. I liked the lawn area which led to the river behind the hotel. I felt the £78.00, including continental breakfast, was very reasonable for a large, double bedded room (303) in early May. There is an automated taxi call system at reception which brought me a taxi in about 15 mins (Sunday morning).

Very tired hotel, restaurant and bar closed. Ok for a stop off overnight, and find somewhere to eat.

Parking is secure

Parkinh good and reasonably secure. Hotel a little tired could do with a revamp. No hot cooked breakfast available which was advertised. Simple cobtinental option only, very basic.

Very nice area. Close to town. Great historical place and beautiful library.

The staff were friendly and the rooms were very clean, comfortable and quiet. The temperature in the rooms was good, but it should be noted that our stay was in the early spring where neither heating nor air conditioning was needed, but I imagine it would be fairly hot in the summer as the windows in the rooms are quite small. The parking was good and simple, plenty of spaces, easy to find. The check in and check out procedures were easy as well. There were a few disappointing aspects about our stay. The most prominent being the breakfast situation. When we booked, it was inferred that there was a continental breakfast with option to upgrade to a cooked breakfast for a further fee. During our stay, we went down to breakfast at about 7.15, pretty close to the start of the breakfast service. The only options available were stale bread for toasting, tea, coffee, and room temperature yoghurt. When we asked about upgrading to a cooked breakfast, we were told that the kitchen was closed. I would strongly argue that this does not represent a continental breakfast, and we were very disappointed as the hotel was located quite rurally so there were no other options for breakfast and it did impact our plans. Perhaps it should be renamed as 'complimentary breakfast'. The other small matters was that the bathroom in the room had not been restocked of toilet paper or soap in the dispensers. To future visitors: you will have a restful night, but bring your own food and soap.

Comfortable stay. A little tired but everything you need

The bed was so hard, mattress was so thin that it was about as comfortable as sleeping on the floor! The single bed was better. The room was very tired, and the furniture very worn and old. The positive was the price and the included continental breakfast which was self service and had a good selection.

No breakfast available no food available no draught available at bar, rust around shower rail and mould on shower curtain

Very dated

Very welcoming receptionist couldn't do enough to help. Smiling and happy Can't remember her name but was absolutely brilliant. Thank you

Property and rooms out dated and in need of some TLC. Rooms weren’t clean and shower curtain had mould on it.

Rooms are tired, could do with complete renovation of the bathroom and a room refresh. Bathroom had lots of mould in silicone, and shower curtain. Shower not very hot

Hotel was dated and felt slightly creepy as we were the only people staying there. We had paid online and breakfast was £12, however when we checked in breakfast was advertised at £7.95, very naughty. Next day we went to breakfast and no one was there. We helped ourselves to coffee and cereal and eventually someone came in to cook breakfast. To be fair it was nice and piping hot as they had to cook from scratch. The same girl was on reception when we left, didnt feel like anyone else was working there? Our bedroom was large but shabby and the hotel wasnt particularly clean. Cost was cheap but still disappointing

This is a B&B not a hotel, has a bar but no restaurant. Building and interior is looking tired, rooms have an old fashioned feel and really need updating. Has the old fashioned knobs and buttons on the headboard to control lights other knobs stopped working a long time I’m sure. White paintwork has turned a yellow is colour. Mould in the grout around the bath. My bath floor Matt was soaking wet and dirty, however ver neatly folded and placed on the bath. Shower Hot tap cover came off in my hand, Traditional style wall lights in the corridor had bulbs removed and non working. Instead very cheap and stupidly bright sensor LED lights had been installed at head height, so as you walked down the corridor you got blinded from both sides as the flashed on. Not

Needs a complete overhaul. Dated, dirty and unsafe - genuine risks to a persons safety that need addressing immediately.