실제 고객 리뷰 The Haven Khao Lak

트래블로카 (46)
기타 소스 (323)
8.8
매우 좋음
리뷰 46개
실제 이용 고객 만족도 리뷰
청결

9.3

편안함

9.3

음식

8.7

위치

8.5

서비스

9.1

정렬 기준
가장 최신
형식
텍스트 포함
리뷰 설정
모든 평가, 자동번역 언어, 모든 리뷰 보기

실제 이용 고객 리뷰 The Haven Khao Lak

페이지당 리뷰 수
20
40
고객 리뷰
Kanyanat B.
icon-origin-TRAVELOKA
6.4
/10
145주 전에 리뷰함
อาหารเช้าไม่ว๊าว และ ไม่อร่อย รสช
1명의 사람들이 도움이 된다고 했습니다.
Accommodation's Reply
25 Mar 2023
Khun Somjit 님, The Haven Khao Lak에 머무는 동안 경험을 공유해 주셔서 감사합니다. 귀하의 리뷰를 읽고 나서는 모든 것이 귀하의 기대대로 진행되지 않았다는 사실이 유감입니다. 귀하의 리뷰는 앞으로의 게스트를 위해 더 잘할 수 있는 부분에 대해 해당 부서에 심각하게 제기됩니다. 팀을 대신하여 불편을 끼쳐드려 죄송합니다. 감사합니다, The Hotel Team.
Translated by Google Icon
원본 보기
SUPAPORN T.
icon-origin-TRAVELOKA
9.7
/10
251주 전에 리뷰함
บริการดี ที่พักสวย มุมถ่ายรูปเยอะมาก
이 리뷰가 도움이 되었나요?
Nantaluck R.
icon-origin-TRAVELOKA
10.0
/10
262주 전에 리뷰함
모든 서비스가 좋았습니다. 모든 직원들이 정중하게 말했습니다. 저는 매우 감명을 받았습니다. 숙소 분위기가 정말 좋았어요.
Translated by Google Icon
원본 보기
이 리뷰가 도움이 되었나요?
Napatsorn T.
icon-origin-TRAVELOKA
8.5
/10
263주 전에 리뷰함
มาเที่ยวครั้งนี้คุ้มกับราคาบรรยากาศหลักล้านมากับเพื่อนฟินเวอร์อาหารเช้าอร่อยบริการดีเยี่ยม
이 리뷰가 도움이 되었나요?
Suphattarasiri L.
icon-origin-TRAVELOKA
10.0
/10
266주 전에 리뷰함
매우 좋았습니다. 직원들은 친절하고 웃는 얼굴이었고, 호텔은 깨끗하고, 분위기도 좋았고, 음식도 맛있었습니다.
Translated by Google Icon
원본 보기
이 리뷰가 도움이 되었나요?
Guest
icon-origin-TRAVELOKA
8.5
/10
271주 전에 리뷰함
ชอบค่ะ สวย บรรยากาศดีสระว่ายน้ำยาวมาก เเต่โรงเเรมอยู่ค่อนข้างลึก
1명의 사람들이 도움이 된다고 했습니다.
Pitsanu C. P.
icon-origin-TRAVELOKA
8.8
/10
325주 전에 리뷰함
พนักงานพูดจาดี บริการถือว่าดี เสียดายฝนตก แต่บรรยากาศโดยรวมก็สวยดี
이 리뷰가 도움이 되었나요?
simonpan
icon-로맨틱 휴가
로맨틱 휴가
icon-origin-TRAVELOKA
9.7
/10
334주 전에 리뷰함
ห้องติดสระ 4102 ห้องดี พนักงานดี ถ้าเรื่องพนักงานเราชอบมากกว่าเทวาสม ไม่รู้จะติอะไรดีไปหมดค่ะ
이 리뷰가 도움이 되었나요?
Profile Picture
Pinrat P.
icon-가족 휴가
가족 휴가
icon-origin-TRAVELOKA
6.7
/10
334주 전에 리뷰함
The staff and the resort environment were great if we didn't face the water issue in our rooms and no immediate actions for customer comfort was taken by the hotel. 1. We got a room in pretty far area from the center. The first thing we experienced was the facet of the sink in our toilet was broken. The water was running continuously so we contacted hotel staff. They came in and out to check our room, kept our room door open while we still inside for about half an hour without communication of the issue and how to fix it. We were bothered by the fact that we should have the time for ourselves and that no offer for us to move to a new room. 2. In the evening while taking a shower, the cold water stoped working, only the hot water ran. My friend and I (in 2 rooms) were in the middle of washing ourselves from soap. We contacted the reception but no immediate actions were taken. We waited for about 20 mins and asked the hotel if we could go somewhere to finish our shower while they were fixing the issue. They finally came to their sense and staff took us to nearby building. 3. In the morning, one of our friend faced the same issue again as in earlier evening. Receptionist informed us the engineer would come fix. But again, no action for customer immediate comfort was offered in a single call. However, we were offered free drinks in the evening after we faced the issue first time, I think what the resort should have taken into consideration is how to offer immediate help/support to customers first thing first. At the least, ask customer to explain what state they were in. If you knew they were in the middle of the shower, did you really want them to wait for the issue to be fixed before they could continue? No, right? Train your receptionist to ask and listen carefully for the complaints. Apart from this fact, our experience at the resort is wonderful. The overall environment is peaceful and quiet we could enjoy ourselves very much.
자세히 읽기
이 리뷰가 도움이 되었나요?
SUDA
icon-가족 휴가
가족 휴가
icon-origin-TRAVELOKA
9.0
/10
334주 전에 리뷰함
ห้องพักสะอาดมาก สระว่ายน้ำสวย กว้างใหญ่ ติดทะเล ช่วงเช้าและเย็น บรรยากาศดี อาหารเช้าค่อยข้างน้อย ทางเข้าโรงแรมไกล ถ้าไม่มีรถมาเองค่อยข้างไม่สะดวก
1명의 사람들이 도움이 된다고 했습니다.
panbua
icon-origin-TRAVELOKA
9.7
/10
336주 전에 리뷰함
숙박 시설은 분위기가 좋고, 객실이 넓으며, 직원들의 서비스가 좋습니다.
Translated by Google Icon
원본 보기
이 리뷰가 도움이 되었나요?
Danupon M.
icon-로맨틱 휴가
로맨틱 휴가
icon-origin-TRAVELOKA
10.0
/10
342주 전에 리뷰함
ประทับใจตั้งแต่ welcome drink เลยครับ ทุกอย่างดีงาม ทั้งบรรยากาศโรงแรม ห้องพัก สระว่ายน้ำขนาดใหญ่ ชายหาดส่วนตัว อาหารเช้า พนักงานทุกคนดูแลดีมาก เดินผ่านทักทายยิ้มแย้มตลอด แม้กระทั่งคุณป้าแม่บ้านยังยกมือไหว้เราเลย เรายกมือไหว้กลับแทบไม่ทัน สัมผัสได้ถึงการบริการแบบไทยที่อบอุ่น เสียอย่างเดียวทางเข้าก่อนถึง รร. ถนนพังชำรุดมาก
이 리뷰가 도움이 되었나요?
Khem I.
icon-가족 휴가
가족 휴가
icon-origin-TRAVELOKA
9.3
/10
345주 전에 리뷰함
พนักงานบริการดีมาก โรงแรมสวย แต่ขาดแปรงสีฟันค่ะ
이 리뷰가 도움이 되었나요?
Wasin T.
icon-origin-TRAVELOKA
9.7
/10
355주 전에 리뷰함
สระหรูหรามากครับ อาหารไม่แพงเลย
이 리뷰가 도움이 되었나요?
Wiphada S.
icon-origin-TRAVELOKA
6.0
/10
375주 전에 리뷰함
พนักงานบริการไม่ค่อยดี บางคนบริการดี โรงแรมสวย วิวสวย ห้องดูสวย ราคาดี ชอบที่สุดสระน้ำ
이 리뷰가 도움이 되었나요?
Little N.
icon-쇼핑 및 미식
쇼핑 및 미식
icon-origin-TRAVELOKA
9.4
/10
390주 전에 리뷰함
ห้องโอเค สะอาด กว้างขวาง สิ่งอำนวยความสะดวกครบครัน เตียงนุ่ม หลับสบาย เสียอย่างเดียวแอร์ไม่ค่อยเย็น
3명의 사람들이 도움이 된다고 했습니다.
Kochapan T.
icon-origin-TRAVELOKA
9.7
/10
396주 전에 리뷰함
Nice hotel friendly staff large room.
이 리뷰가 도움이 되었나요?
Guest
icon-로맨틱 휴가
로맨틱 휴가
icon-origin-TRAVELOKA
10.0
/10
398주 전에 리뷰함
리셉션 직원은 매우 친절하고 좋은 서비스를 제공합니다. 방은 매우 편안하고, 새롭고, 깨끗해요. 매우 큰 규모의 소금물 수영장이 있습니다. 하지만 해변에 앉아서 휴식을 취하고 싶다면 객실에 해변 매트와 타월이 제공됩니다. 아침에는 해변에서 무료 요가 수업이 진행됩니다. 하지만 먼저 등록을 해야 합니다. 휴식을 취하기에 가장 적합한 장소입니다.
Translated by Google Icon
원본 보기
이 리뷰가 도움이 되었나요?
Calbet
icon-로맨틱 휴가
로맨틱 휴가
icon-origin-TRAVELOKA
10.0
/10
422주 전에 리뷰함
매우 좋고 자연스러운 곳이에요. 수영장도 아름답고, 직원분들도 친절하시고, 아침 식사도 아주 맛있어요.
Translated by Google Icon
원본 보기
이 리뷰가 도움이 되었나요?
KANYARAT T.
icon-가족 휴가
가족 휴가
icon-origin-TRAVELOKA
9.7
/10
425주 전에 리뷰함
수영장은 휴식을 취하기에 좋은 장소입니다.
Translated by Google Icon
원본 보기
이 리뷰가 도움이 되었나요?
페이지당 리뷰 수
20
40

트래블로카 | 사업자등록번호: 291-86-03397 | 대표자명: 안정우 | 영업소 소재지 주소: 서울 강남구 테헤란로 431, 5층 008호 | 한국 콜센터 (오전 8시 - 오후 10시): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-2676호
Copyright © 2025 Traveloka. All rights reserved