Beautiful spot and the staff is so so lovely! They were so helpful and remembered my name from the first time we met :)

Excelent service

Todo me gustó!! Lindo y limpio. Super bien ubicado. Lo mejor de todo el servicio. La amabilidad de Francisco! Se merece un buen bono!! Servicial, respetuoso y amable. Muy recomendado!

Super hôtel. Bon accueil surclassement VIP offert. Chambre spacieuse, propre et très confortable! La terrasse et le roof top sont sublimes. Vraiment un super endroit. Personnel accueillant. Le déjeuner est vraiment bien. Il y a un restaurant et de la musique live les we. C’est à distance de marche de la place centrale. Je recommande vraiment!

Las instalaciones

This property was centrally located and the hotel was beautiful and staff was so kind and helpful.

Excelente

Experiencia única , hermoso, tranquilo, buena comida, calidad de empleados, accesible

The location was great, quiet,but the room service didn't respect my privacy sign at the door and walked in to my room anyway. Also when I was checking out I left a tip for the cleaning person and the bell guy took it which left me very dissapointed. Other than that everything else was fine.

Super serviciales limpio comodo

we were very happy and great staff!!

Este hotel fue increíble y muy céntrico.

Servicio de primera. Si tienes una situacion te buscan alternativas

Beautiful property with lush greenery. Staff was incredibly friendly and accommodating.

We set up airport transfer with Andrea but driver never arrived. He told us that he did NOT receive the request from Andrea. We contacted her and never received a reply and so got an Uber but since it was our first time in Guatemala this was very stressful! Room was NOT as pictured (no tub) and was very noisy with people dining/talking directly outside our window and at nearby front desk. Shower did not drain well. I requested water several times but did not receive. The bed was comfortable. Breakfast and location was good. Overall experience was not good and I would not stay here again!

There was a parking fee. Plus you have to walk to & back to parking car. No reception in desk all night till 7am in the morning.

Excelente el hotel y muy amable la persona del front desk, limpio, excelente ubicación y muy bonito

Lo que no me gusto, fue la poca variedad en cuanto al desayuno, si pagas desayuno tienes tan solo 3 opciones y si cambias por cualquiera de las otras 3o 4 opciones no te descuentan el costo de lo ya pagado sugerencia no incluyan el desayuno.

I absolutely loved this hotel! I spent two nights here for an extremely affordable price! The staff was very lovely, the bed was huge, room was always cleaned and well maintained throughout the day. I enjoyed the free breakfast, the ambiance and the location. It was located in an extremely walkable area. Hotel was a 10/10!

Property was in a great location, very clean with great service and the staff was great. I didnt eat at the restaurant but ordered room service and this would be the only area i would suggest an improvement for this property...the food lacked flavor, size and presentation