전체 평가 및 리뷰 Sentido Heritance Negombo

전체적인 시설은 4년정도 되었기에 깨끗합니다. 다만 아침식사가 뷔페가 아니라 출장일정에 무리가 있었으며,

기대이상의 서비스

스리랑카 호텔 수준이 낮다는 소리를 들으며 예약을 했는데, 결론적으로는 다른 나라 호텔 수준과 별반 차이가 없었다. 룸 청결도, 직원 친절도 등은 기대 이상이었다. 숙소 위치는 콜롬보에서는 멀지만 콜롬보 공항에서는 콜롬보 보다 더 가까워서 아침 일찍 비행기를 타야하는 우리에게는 최적의 장소였다. 호텔 앞에 호텔에서 하는 듯한 식당도 있고, 비록 문을 빨리 닫기는 하지만 그래도 편의점도 있었다. 다만 주변에 딱히 관광할 거리가 없다는게 아쉬운 점이였으나, 3박 일정에는 크게 문제 되지 않았다. 그리고 와이파이 속도가 정말 정말 빨랐다. 어느 호텔 보다도 빠른 속도를 자랑했었다.

It was a great hotel

Some bad smell at room.. swimming pool needs to be more clean..

네곰보에서는 제일 좋은 호텔이에요. 과도하게 친절한면이 있고요, 방은 좀 축축했어요.. 에어콘을 많이 켜놔도 축축하더라고요.. 수영장이랑 비치에서 놀기에 좋고, 아 스낵바가 전부다 무료여서.. 못먹은거는 싸왔어요 ㅎㅎ 네곰보에서 여행하실거면 추천합니다.

다시 가고싶지 않을수 있는 나라에 다시가고 싶을 만큼 만족했던 호텔. 웰컴 물수건. 음료부터 프리 미니바. 수영장. 앞에 펼쳐진 비치. 조식까지 너무도 완벽했던 호텔입니다

Traumhafte Aussicht. Schöner Pool mit Bar. Direkt am Strand. Tolles Frühstücksbuffet. Personal sehr freundlich und serviceorientiert. Bademantel, Bade-Flipflops. Wasserkocher, Tee, Instantkaffee. Kühlschrank kühlt gut. Fußläufig in Negombo- Stadt. Tuktuk-Station gegenüber.

Hotel located on a beautiful beach. But area outside hotel is not very conducive to exploring.

Staff

Short stay wish we could’ve stayed longer and enjoyed the facilities. Beautiful hotel in what seems like the perfect spot with the beach on one side and the city on the other. They took our last minute request for a spa treatment and it was great.

Good

Excellent hotel right on the beach. Spent a couple of nights here to recover from a long flight before touring Sri Lanka. Was perfect. Staff were really good.

Clean and spacious. Food at hotel restaurant was really good.

This was a good hotel to stay before our flight. Just 25 mins from the airport. Nice room facing the sea. Nice pool. The buffet for dinner was good.

good stay

We got here late and left early so couldn’t take advantage of our booking at this beautiful place. Gorgeous staff but they were a little uncaring about our driver - some hotels provide accommodation for the driver- love to see that happen here.

Great hotel and pool. Glad we included breakfast, it was delicious!

We booked through Expedia as a Platinum client, which means I should receive an upgrade if available. However, when we arrived, the staff falsely claimed I had been upgraded, but the room was exactly the same as what I had originally booked. This was misleading and disappointing. Dinner at the hotel restaurant was excellent, but lunchtime was a different story. I ordered a mild curry, but the chef made it extremely spicy. When he came out to apologize, he admitted that he assumed I could handle the heat because I “look Indian”—despite me specifically requesting mild. This was not only unprofessional but also completely unacceptable. On top of that, my food took so long to arrive that I eventually decided not to eat or order anything else. It’s clear why many guests loudly voiced their frustrations with the restaurant. Housekeeping did a moderate job—nothing exceptional, but at least the basics were covered. Overall, this hotel has potential, but major improvements are needed, especially in honesty from the staff, restaurant service, and overall guest experience. Until then, I wouldn’t recommend dining in or expecting premium service.

I only stayed 1 night before a flight but no complaints. Pool and beachfront area amazing and staff were very friendly and helpful. Top floor room with views of ocean were great. I may have received the upgrade but wasn’t verbally mentioned so don’t want to be unfair. Recommend as a pre flight hotel to any traveller.