료칸에 숙박시 온천마을의 7군데 온천장을 이용할 수 있었고, 픽업샌딩 서비스가 잘 되어 있습니다. 각 온천과 료칸과의 거리가 차량으로 5-10분정도 소요됩니다. 도보로는 힘들지만 전화한통으로 10분내에 데리러 와주시니 정말 편리했습니다. 그 외 스낵바와 로비의 커피머신 덕분에 커피를 달고 사는 저희 가족들도 추가 비용 없이 언제든 음료를 마실 수 있어 좋았습니다. 마지막으로 가이세키는 정말 최고였습니다!

직원분들이 매우 친절하고 시설도 좋았습니다. 그러나 료칸임에도 석식은 호텔요금에 포함되지 않아 당일 신청하고 7만원 상당입니다.

JR역에서 걷기 조금 멀고, 다른 소토유하고도 멀다 (약 10~20분?) 숙박시설 자체는 좋았다. 소토유말고 여관 온천도 좋으며 (노천도 있음) 친절한 직원들. 혼자가서 2인실을 썼는데, 2인과 가격차이가 크지 않을 것 같다. 둘이간다면 싸게 가는 거라 생각 한다. 동행자가 생긴다면 재방문의사 있음. (혼자면 여기 안감)

Great

非常愉快且舒服的住宿體驗，客房十分乾淨，員工服務也都很棒，雖然因大雪被困在城崎溫泉，飯店十分盡力幫我們尋找交通工具。有自己的接駁車可以過去外湯區，整體住宿令人十分滿意，下次再來時，還是會選擇此飯店！

這間温泉酒店是我第一次入住，雖然與JR站有點距離，但因有接駁車接送，所以都沒什麼問題。客房整潔，職員服務友善，早上我們到達旅館後，因未到Check in 時間，都熱情地幫我們登記入住和寄存行理，還安排車輛送我們到温泉街遊覽，這個超讚。設施方面，浸完温泉後有免費雪條吃，有汽水喝，有按摩機(全部免費，任用)，還有房間內有3支免費Asahi啤酒提供，感覺係超值。晚餐更豐富，又美味。下次到城崎會再入住。

A reasonably priced ryokan in Kinosaki Onsen, which is tattoo tolerant. Very good breakfasts and dinner in traditional ryokan style. Very accommodating staff. Nice additions to their onsen area are sauna and outdoor cold plunge, not often found in Onsen. A bit of a hike from town but convenient free shuttle service.

Onishiya Suishoen provided a truly wonderful, next-level Japanese experience for our family trip. Both the dinner and breakfast were delicious. The onsen was the absolute highlight—my mother called it her best onsen experience ever! The staff's customer service was warm, hospitable, and made celebrating her birthday a delight. Highly recommend!

The staff was amazing. Very relaxing stay. Best sleep I've had on the Japan trip!

Short walk to shops. Not too big or not too small size onsen.

Staff was very accommodating and the dinner/breakfast was amazing (:

日本庭園がとても素敵で癒されました。お料理も美味しく全てが個室でゆっくり頂き満足でした。

Excellent staff. Very nice room. Onsen is very good.

We had an amazing stay in the beautiful small town of Kinosakionsen. Free pass to all onsen in town, and free shuttle in the evenings to town (about a 10 minute walk). A variety of small restaurants are in town too, as well as cafes and plenty of gift shops. The room was very cute and cozy!

Staying in the Tatami traditional room was a great experience. Kuk, at the front desk, was extremely helpful! A very relaxed atmosphere made for a wonderful stay

Unbelievable. The best hotel I have ever been to.

Our room, and the rest of the property is much nicer than I was expecting.

The food was so good and the staff and ryokan were very traditional. My obly complaint was the futon was uncomfortable

Amazing service and amenities. It was an incredibly relaxing 2-night stay after a lot of city walking! Highly recommend the dinner.

It was a very relaxing stay! The staff were friendly and the rooms were nice!