친구가 신분증을 가지고 오지않아서 숙박이 거부 되어습니다. 집에있는 가족을 통해 메신저로 사진으로 확인하면 되지 않느냐고 했더니, 50대 메니저가 나와서 불가하다고 하여 실랑이 끝에 숙박하게 되었어요. 우리의 실수지만, 이 메니저는 그이후 지속적으로 불편한 눈빛을 주면서, 동양인이라 그래서인지 벌레 보듯이 우리를 주의 관찰함이 느껴 졌어요. 그 백인 메니저 때문에 정말 일행 6명이 좋지 않은 기억을 가지게 되었습니다. 앞으로 다시는 이 호텔을 이용하지도 그도시에 가지도 않을꺼에요.

The service was exceptional, very clean and very friendly staff

Excelente servicio del personal .

We love hotel las perlas,we definitely Recommend this beautiful hotel,with nice and very friendly staff ,thanks to mr Isaac he was very helpful, and kind ,and everyone else too,you can walk to downtown, everything was so close,we really enjoy

Excellent stay. Great staff.

Desayuno muy bien, pero podrian mejorar el horario del desayuno, a más temprano.

All personal var fantastisk, både hjälpsam och trevlig! Fina rum, sköna sängar, bra parkering och perfekt beläget mitt i centrum.

Todo bien

Excelente servicio

Muy limpio y personal amable

Beautiful

It doesn't have an iron in the rooms

Amazing

🌟 An Unforgettable Stay – Highly Recommend! 🌟 I can’t say enough amazing things about this hotel! From the moment we arrived, everything exceeded expectations. The building is absolutely beautiful—charming on the outside and rich with history on the inside. The ambiance, service, and food were all top-tier, making this one of my favorite hotel stays to date. 😍👌 We were warmly welcomed by a gentleman at the reception (unfortunately, I didn’t get his name). He immediately made us feel at home—offering welcome drinks, assisting with our luggage, and ensuring we had plenty of water for the night. His kindness truly set the tone for our visit. And then—Miguel. What a gem! He was by far the standout of our stay. Miguel went above and beyond in every interaction: his attentiveness, his knowledge of the restaurant menu, and his genuine desire to make our stay perfect did not go unnoticed. He deserves every bit of recognition this hotel can give. If you're planning a visit to León, do yourself a favor and stay here. The hospitality, the character, and the overall experience are simply incredible. ⭐️⭐️⭐️⭐️⭐️

Amazing treatment

Amazing location

Excelente servicio y muy buen lugar

The property had a good location, however the rooms need updates and the staff did not honor my initial reservation as a VIP guest, we had to ask for a city view and our welcome drinks. It seems like they were trying to short change everything. Even the toilet paper was limited. The breakfast area was the best thing and it was included so that was nice. It’s not what the reviews said this hotel was. I will not stay there again.

Very Beautiful and safe

Lovely colonial style hotel...really enjoyed our stay.