전체 평가 및 리뷰 The Highland Hotel by Compass Hospitality

Room was a bit of a mixture. New furniture and a comfortable clean bed. However it could really do with a paint and the window frames were dirty and peeling. Bathroom could have been cleaner and there was dirty soap left on the shower tray. Shour had no curtain or screen when we arrived although we eventually got on on our second day .Used pillow in the wardrobe so we had to ask for a clean pillow slip. The staff were lovely and the breakfast was good. A little investment in cleaning and paint would make all the difference

Hotel doing a good job with coach parties making it busy

The hotel is grand and getting on in years now. For instance the lift is ancient/quaint. However the room was very clean and comfortable. The hotel appeared to cater for a number of large coach parties so if you came down for breakfast at the wrong time the dining room was mobbed and you sometimes had to wait for some items. The staff were very pleasant and hard working and on occasion trying to keep up with the rush. Having said that overall we really enjoyed our stay. The hotel/Strathpeffer is very well situated for access to both the east and west coasts of the NC500 which is why we spend 2 nights here on the way out and one on the way back. A short drive to (maybe) see the dolphins at Chanonry Point and just 10 minutes to the Rogie Falls in the other direction.

Was upgraded following an issue with the toilet. The staff were lovely and very helpful. Breakfast was really good.

Had a great 1 night stay. Have stayed here a few times before but this was the nicest room. Had recently been done up with new carpet. Wasn’t the biggest room but was lovely. Lovely little town. Didn’t have breakfast this time. Will definitely be back. Staff friendly.

Property needed some investment. Staff were excellent. Meal was good. Would have liked a little more choice for evening meal. Generally good value a pleasant stay

COACH PARTIES MEANT INDIVIDUAL GUESTS GOT LITTLE ATTENTION. Breakfast was especially bad food and drink items were running out and not replaced young staff were taking one plate at a time to kitchen when there were dirty tables everywhere. Staff just seemd uninterested. One exeption was reception who was very good. Whole hotel a bit tired

Magnifique hôtel de style victorien, et très beau village. Le personnel manque un peu de joie et d'entrain, pour certains d'entre eux. Bon rapport qualité/prix.

What was once a grand hotel in its hey-day, it is now very tired, e.g. peeling paint, water stains on bedroom ceiling, etc. Very limited menu selection for evening meal, but food was the hotel's only saving grace. Everything else, sadly, had a Fawlty Towers vibe to it. The hotel needs a lot of investment and a complete overhaul of its staff training programme.

Beautiful hotel on the ground floor, lots of space to sit and enjoy the beautiful surroundings. Friendly staff. The hotel has a lot of charm. However, the room is very basic and misses any charm, the mattress is old and uncomfortable and outdated bathroom. Breakfast was also very basic.

Lovely Hotel we itj character in the Scottish Higlands

Lovely place, been before, totally different this time, a couple of staff really rude, cleanliness is not great, carpet dirty, lots of cobwebs on inside of windows, hardly any alcohol on tap as staff said theyve not had an order from Easter, shocked to see the manager still there, after stories.

Staff very helpful, room was clean, it was as we expected it to be.

Charming town and hotel.

Had a wonderful time. Very relaxing.

O hotel é incrível, super aconchegante, tem aquecedores em todas as áreas. Fica em um vilarejo um pouco distante de Inverness (25/30 minutos de carro), mas vale muito a pena pois proporciona uma verdadeira imersão nas Terras Altas.

The staff are friendly. Dinning room service great, and food good. Building and rooms in need of some refurbishment. Good location.

Beautiful old hotel. I arrived to a beautiful old hotel lodge lobby. It’s lined with fantastic old pinewood panelled walls. The staircase was also quite nice to look at. The staff were very friendly and parking was easy. My room was clean, nice and warm. Good hot water pressure, comfortable bed and it was quiet at night. I used the Highland Hotel as a base to drive around the Upper Highlands for a few days. Definitely a great pick. I didn’t eat or drink at the Hotel, but the bar looked good with plenty of comfortable places to sit. I had a nice stay. 👍

classic large hotel, great history. very quiet at the moment but staff were friendly, especially the lady behind the bar (and reception too!) Would stay again

Nice hotel, large entrance and reception hall. Room clean and warm. Well worth the cost.