Lovely traditional hotel with lovely clean linens and cosy atmosphere. Will return again.

Perfect for a relaxed weekend

The room was fantastic, we spent our wedding night here and couldn't have been more happy with the room, facilities and the welcome we received.

Food gas declined Mot enough staff

Lovely hotel walking distance to Tunbridge Wells Very comfortable room

Lovely hotel, really lovely reception team! Thanks for a great stay!

Lovely large room on the 2nd floor with a little balcony and huge bed. Extremely comfortable with good facilities and it was nice to have access to the spa. Breakfast was also very nice, with a very good selection and good quality. The hotel is only about a 15 minute walk from tow, so it's in an ideal location with free parking which is always a bonus. Overall a lovely venue for a short break.

Clean and comfortable, friendly and welcoming staff. Very local to the town centre - great location

Well appointed property with historic charm. Lots of parking. Staff were visible and professional. Large room with a great view over the hills. Plenty of space to get ready. Bathroom with bath and powerful shower. Appreciated having an iron in the room. Sustainability could be worked on, replacing water bottles. Breakfast had a good continental offer but service was a bit slow for hot items that didn't arrive too hot. Room for improvement. Didn't get to try the wellness facilities, though it seemed there was additional charges for some.

Beautiful property, staff helpful and attentive from check in to check out. All staff said hello when passing and asked if we needed help. Pool clean and comfortable. Lovely steam/sauna available. Enjoyed a great evening meal in the hotel, good menu choice, spacious dinning area with wonderful views as mainly glass windows to all aspects. Reasonable price for a hotel.Room was lovely, spacious. Coffee/tea facilities. Quiet room with a beautiful bathroom with complimentary shampoo/body wash and plenty of clean towels to hand. We booked massages and enjoyed both hot stone and aromatherapy full body massage. Ladies changing area was clean and great use of lockers. Loved the whole place, wished I had booked at least 2 night at the Spa hotel.

Handy for town. Lovely hotel. Great value for money. Shopped around but this was the best deal.

Staff were terrible

nice hotel but no dining options near by

Food is excellent! I have been dreaming about that pork chop! B

Check-in was smooth very relaxing atmosphere, room was comfortable. Dinner experience was okay, could of had some background music. Main course was pricey. Breakfast was good.

A good hotel. Only items to note would have been dedicated towels in the Spa for guests and consider installation of a swimwear spin dry machine in changing rooms.

Thoroughly enjoyed my stay at this hotel - was visiting for a wedding and had an incredibly comfortable stay. The spa was a lovely touch and we used it before heading home. I'd say the food was hit or miss. I had some really lovely food and also some very disappointing food. The breakfast in particular was very disappointing.

Lovely stay, dinner great and the gardens amazing

I thought the hotel was quite grand and very comfortable. Staff were friendly and accommodating. I very much enjoyed their thermal spa, pool and gym facilities.

Bathroom area was lacking the attention to detail regarding cleanliness that you would expect of a hotel of this calibre. The long dark hair o the bathroom floor was the trigger, then whilst sitting on the wc, the crustiness of grime around the base of the shower was a shock and whilst the chrome sink trap was nice the black grime or mould around it has obviously built up over time. I was quite surprised that this grime appears to have been allowed to become so established, it must have taken some time to do so, and alas there are still slight isolated spots that remind you that the floor grouting was once white!