Service was very good. However, I used the rooms on the 5th floor and there was no elevator. I have never seen such a five star hotel. If you stay here ask the fifth floor room to avoid it.

Los cuartos increíbles, las camas deliciosas y el personal buenísimo.

La comida deliciosa, el personal super amable y las camas muy cómodas. Gran hotel!

Beautiful hotel!!

Fantastic chic hotel. Lovely room with everything needed. Friendly staff, super breakfast and perfect location near Hyde Park, Harrods and underground.

The bath/shower was not the best. I had to take a video of the shower head, only about 1/3 of the shower jets were operating. I showed the video to the desk staff and asked to have it looked at. Later that day I was told it was addressed but when I turned the shower on only about 1/2 of the shower jets worked. I never had a proper shower and never felt clean.

Super freundliches und hilfsbereites Personal. Die „Schränke“ sind leider klein, nicht richtig vorhanden, weshalb wir für unseren Kurztrip eher aus dem Koffer gelebt haben. Ansonsten super gut geputzt und ordentlich. Es gibt eine Decke, die man sich teilen muss. Außerdem hat man eine Klimaanlage in den Zimmern. Service gibt es 24/7.

Elegant, comfortable, with attentive service.

Omgivningen och lugnet bara en gata från shopping, personalen är tillmötesgående, mycket god frukost

Professional & friendly staff Great location Room is clean Bed B is comfortable

Mysigt rum högst upp med stor charm. Perfekt läge

Struttura bella ma un po’ datata. Personale molto disponibile e location eccellente

Das Zimmer war sehr schön und das Personal sehr freundlich und zuvorkommend!

Room was spotless and staff were fantastic. Drawback was sound from corridors etc. travelling in to the room. Made for a somewhat disturbed night.

Fantastic service and very cosy.

Great service

Great Staff, clean room, great location....I would stay there again on y next trip to London.

Limpieza y atención correcta. Profesionalismo a nivel 5 estrellas. Tamaño habitaciones muy limitado para 5*

Chambre propre mais odeur d égout dans la salle de bain. Personnel au top

Everything that was under the staff’s control was great. Only downside was that we were assaulted by cigarette smoke from another guest the first 3 days. Staff finally tracked down the source and our room was smoke free for the remaining days.