No hay agua caliente o el agua no está lo suficientemente caliente.

Excelente hotel , todos los empleados son una maravilla, muy limpio y bien localizado. Recomendado 100% . Gracias a sus empleados.

The rooms are spacious. The AC is in working conditions. The staff is very helpful and courteous. The beds are comfortable with soft sheets. However, the music at night is intolerable. Our rooms were in 2 corners and there was very loud music coming from 3 different businesses around. They offer like 3-4 à la cart options for breakfast. Coffee is not great but there is a coffee place next door and a Dunkin Donuts just steps away. It is also close to a shopping center and is not too far from the Oakland Mall. Traffic is pretty bad after 4 pm as the hotel is by the Roosevelt road. Check traffic before leaving as it took us over 2 hrs to go to the Mariflores Mall (Oakland Mall is closer and better). We booked a night on our first day in Guatemala and the last night so we could be close to the airport. We decided to cancel the last night as we wanted to have a quiet night and good sleep before returning home.

Muy limpio, mucho ruido pocos empleados

Room was clean, staff were helpful, breakfast was good, air conditioning worked as expected.

The hotel is small, pleasant, and completely renovated. It’s perfectly located right in the heart of the Zona Viva, making it easy to go for a walk and explore restaurants and shopping centers. The staff is super friendly, the beds are very comfortable, and the breakfast was a nice bonus that we really enjoyed. I’d just suggest keeping three things in mind: it doesn’t have its own parking lot (so be aware if you’re driving), you can hear party noise at night (so if you’re a light sleeper, keep that in mind), and there’s no refrigerator in the room. Despite this, it’s a great option in the area!

Convenient, clean, and comfortable.

Muy satisfecho con la estadía. Muy bien ubicado, ningún lujo, pero todo correcto.

Muy buena ubicación, el oersonal muy amable , cerca del aeropuerto, las habitaciones chicas pero cómodas, con aire acondicionado, el desayuno bueno , puedes caminar de manera segura a los centros comerciales/restaurantes.Muy agradable hotel.

the best coffee at breakfast

Nice, clean botique hotel. Bed was very comfortable. Nice selection for breakfast.

Everything about my stay at this hotel and the staff's service was excellent. Cleanliness 10/10, breakfast included 10/10, location 10/10. My only warning: on Fridays and Saturdays, you can hear the music from a neighboring bar, but everything is quiet by 1 a.m.

This hotel is good for proximity and a quick breakfast .

It was comfortable but we only stayed one night. Breakfast had limited a la carte options but service was good.

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Quarto aconchegante, cama boa.

Great location, great staff, great breakfast. Shuttle to airport is very reasonable. Takes hot water a while to get hot. No bar or restaurant on site. Lots of both one block away and safe walk.

Todo en orden

Muy funcinal y el personal muy amable

It is bang for your buck, is close to everything in the safest zone of Guatemala