My four-night stay was extremely unpleasant. The worst part was the reception staff. They were very unfriendly. The young man was kind and tried his best to help. However, the two older men were curt and always refused requests or gave curt answers. The facilities were also very poor. There was a washing machine, but no detergent, so it was unusable, and there was no electric kettle. Not only that, but everything was so old that I didn't dare use it. The location was okay. The surroundings were quiet, and it was just a couple of stops by public transport to the city center. I bought simple ingredients or pre-cooked food at the nearby El Corte Inglés and made breakfast.

Muy buena ubicación.

Recibimos limpieza diaria, el personal era amable, está super bien ubicado, pero lo encontramos super costoso debido a que es muy viejo, solo tiene un aire portátil para toda la unidad, entiendo que pueden mejorar las instalaciones modernizandolas!

Las camas muy malas

Yo iba Madrid por un concierto/evento en el Movistar arena que está a 5-6 min a pie. No es gran lujo pero todo correcto y eficiente. Volveré a usarlo si tengo que volver/repitir.

Buena ubicación. Muy viejas instalaciones y sensación de suciedad. No hay aire acondicionado.

Great location and it was nice to have an apartment instead of just a hotel room. The building is old but the bathroom was newly renovated. I would definitely stay here again.

Pas d'insonorisation de cet appartement! On entent TOUT les voisins qui parlent normalement ,leur communication téléphonique, les bruits d'escalier et j'en passe!. Obligé de garder deux poubelles pleines 3 jours dans la cuisine. Bref a fuir !!!!! Un bon point cependant concerne la localisation.

Clean but very old. It needs renovation specially bath and kitchen. Too many furniture for a small place. Location is good.

It is the perfect place to stay in Madrid. Like having an apartment of your own, and in walking distance of everything.

quARTO, E equipe.

La cama, súper vieja, con los bordes rotos. La ducha no se puede ajustar y es solo apretar un tornillo. La tina con problemas de hongos negros alrededor asi como la pared de la tina. La taza de baño rota le faltaba dos de los soportes de un lado. Esto no es de 3 llaves como anuncian. He estado en lugares con 2 llaves y súper buenos y súper limpios. Tengo fotos.

Las almohadas tenían un olor terrible a sudor rancio. El piso está regularmente amoblado pero hace falta mantenimiento. La ubicacion es excelente ya que se encuentra a un paso de la Calle Goya, con acceso a Transporte, entretenimiento, restaurantes y tiendas.

La habitación se ve antigua y oscura

Location was fantastic.

The hotel has a very good location, close to the Metro and other public transportation. There are very good restaurants around. The room was very comfortable and clean. The bathroom has a good size considering the size of the bathrooms in Europe. Very recommendable.

Todo bien

MAL SERVICIO, LA RECEPCION DEBERIAN SER AMABLES, PARECE QUE ESTAN MUDOS

Good opcion for shopping nearby

It needs an update. It describes it has air conditioning and it only has a portable in the living room area. The area is wonderful if they just would update the apartments it would be a plus. They do not have housekeeping on weekends and if you don't ask you don't know it, no towels or anything if you stay on the weekend, poor communication from front desk and also from hotels.com.