조식 석식포함으로 했는데 매일 메인이 바뀌는 메뉴와 맛에 감탄했습니다. 또한 조식 석식 먹으러 가면 그 사이에 방을 정리해주고 세심하고 친절합니다. 우리는 또 가고 싶을만큼 매우 만족했어요.

골드회원 선 우대 체크인 지원도 없었고, 다른 손님 체크인에 농담따먹기 하며 30분 가량 소요되었다. 바다 가깝고, 호텔 내 매일 별도 프로그램 (종이접기 등) 있어서 아이들과 가기에는 나쁘지 않다. 조식 / 석식은 인상적이지는 않았고, 호텔 외 주변환경이 그리 좋지는 않다.

깨끗하고 프런트에서의 서비스가 친절해서 좋았습니다

The receptionist kept making mistakes with my booking (downgraded my room without breakfast claiming that I had two fully-paid bookings for different types of room on the same day - but it turned out to be her confusion with someone else's booking) and additional charges during the check-out (which also caused from her confusion). It seems like she really wanted to charge me with something, lol. The way she dealt with the mistakes was extremely unprofessional, her tone was curt and rude during the whole process without any apologies or follow-ups. This experience completely ruined my first impression of Iberostar, I think I will have my next vacation at another 5-star hotel with better customer service.

수영장이 생각보다 좀 작았지만 이용하는 사람이 얼마 없어서 불편하진 않았어요 룸 컨디션도 깨끗하고 좋습니다 바다도 가까운 편이고요 그리고 조식도 꽤 괜찮습니다 스페인사람들이 다 그런지 직원들 너무 친절해요

비수기에 갔으나 크리스마스연휴와 겹치며 방이 없다고하여 오션뷰의 방이 만족스럽지 못했습니다. 비싼 돈주고 오션뷰에 스위트룸으로 업그레이드까지 했는데.. 좀 많이 아쉬웠습니다. 또한 리셉션과 스파, 식당 등 호텔 시설들간의 정보교류가 원활하지 않아 스파 운영시간도 종료했는데 가능하다고 안내해줘 마요르카 여행계획이 다 틀어져버려 그냥 호텔에서만 있었습니다. 마사지 무료쿠폰을 줬지만 25분동안 그냥 쓰담는 정도로 끝났답니다. 음식은 전반적으로 괜찮았어요~ 근데 성수기엔 더 비싸고 방도 없겠죠!

Muy buen hotel

Too many Germans in the hotel and in the surrounding area. It was simply terrible. I don’t understand how a five-star hotel can exist in such an environment, full of the worst kind of German tourists. The hotel itself was in a good location and the service was fine, but it felt more like a four-star all-inclusive no charm, just loud partying German vacationers.

Very clean and the staff is very friendly. The rooms are amazing and the location is a short walk from the beach (5 mints)

Excelente

The room is so clean and the stuff are very helpful and friendly.

The only thing we did not like is that the key for main gate opening would never work.

Heerlijke accommodatie, prachtige kamers en service. Star class is heerlijk. All inclusive niet persé nodig. Service op de rooftop top. Bij starclass toegankelijk. Alleen jammer dat het bad maar 30 cm diep is. En er lagen geen ligstoelen in het water. Geen last van Megapark, zelfs niet in hoogseizoen. Hierdoor ook wel weer n gezellige buurt.

The staff were exceptionally friendly and helpful. The rooms were spacious, spotless, and very comfortable. Overall, an outstanding hotel experience

The property is well maintained clean and the staff was incredibly kind and helpful. Me and my wife had a great time at the hotel.

First, I want to say that the staff here is amazing and does everything that they can within their control to make your stay as exceptional as possible. I have two main issues with this property. One, the pool is pretty subpar for a resort or a property at this level. Pretty small and not visually very appealing. Second, is the fact that when you leave the room, all electricity is automatically turned off. This includes AC. I cannot express to you how hot it would get in that room throughout the day. In general, I am aware that AC in Europe is not Equivalent to that in the United States, however, when you are paying $800 plus per night and you are not able to sleep for four days because of the heat in the room, it is unacceptable. The power turns off because sensors detect that someone is not in the room. I literally begged the front desk to turn the sensors off because the room would heat up throughout the day and would basically never cool down overnight. They said that was impossible because they are more concerned about their Footprint on the environment. Frankly, when I am paying this amount, I really don’t care about that. I care about comfort and more importantly, getting sleep. We ended up buying fans that we tried to keep running all day to keep the air circulating, but the electricity being automatically turned off, would also turn off the fans. Because of this, I will never stay at an a beer store property again and I definitely don’t recommend it

Tolle Lage des Hotel, freundliches Personal, vielseitige Tages-und Abendveranstaltungen wie Aqua Gym oder Piano Abend. Reichhaltige Frühstücksauswahl und super moderne Dachterrasse mit Restaurant

Estava com 4 quartos reservados , foi pedido quarto com cama de casal e foi improvisado junção de 2 camas de solteiro péssimo , a pia fica dentro do quarto e do lado da cabeceira da cama uma lata de lixo , Piscina só abre 10 hs da manhã até 19 hs . Hotel pouco flexível fomos pedir late check out não era possível !!!!! Sem condições não é hotel q voltaria

Alles top !

This is a lovely hotel—spotlessly clean with really lovely staff who were always friendly and helpful. However, the lack of air-conditioning definitely affected our stay. Despite the heat outside, we often had to sit outdoors to enjoy a drink because the bar area inside was even hotter. It was disappointing not to be able to relax indoors, especially in the evenings. Such a shame, as everything else about the hotel was excellent.