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Restaurant insuffisant en termes de choix et de qualité Serviettes en nombre insuffisant

Good clean room with a bathroom with a window which I love. Staff were very friendly and helpful and there was a great Indian restaurant on site. Our room overlooked the end of the loch and was very quiet. Free on site car parking available and cafes and bars across the road for lunches.

Staff couldn't do enough for us, beautiful surroundings. Other guests very friendly. Hot & sauna are complimentary. Would definitely stay here again

Hôtel inadmissible, indigne d’être sur votre site , les deux chambres étaient pas finies pas d’eau chaude , hôtel en décrépitude restaurant minablement aucun plat à la carte sauf de l’Indie !!! Hôtel hors des normes de sécurité, mise en danger de ses occupants. Sprinkler hors d’usage , réseau électrique dangereux, pas de VMC . En clair à éviter Hôtel à fuir .

Amazing area, great spot to take a few hikes and enjoy the astounding views. Friendly staff.

Room doors are actual keys gets stuck and does not lock properly, lobby ceiling and restaurant are rotten and drips water there are buckets and sheets on the floor to collect the water beds are not comfortable and u can feel the springs property is run down and no one seems to care carpet is disgusting and spiders and webs are all over looks like a Scottish version of the psycho movie where Norman Bates lives with his dead mother! Could be a nice spot if major TLC and overhaul is done. Rude tenants from specific ethnic group with no regards to others (one kept slamming the door at 8AM) had to open my door and drop the F bomb to get him to stop if there is a 0 star rating I would have chosen it. I just thank God that I had to stay there only 1 night.

Unless your desperate dont bother. Needs a full renovation and deep clean.

Känns som ett hotell som var fin för kanske 10-15 år sedan men har förfallit ganska mycket. Mögel runt fönstret, mögel i badrummet. Badrums dörren hade inte skruvat fast och drog i golvet. Hela hotellet känns som en labyrint. Tyvärr kan jag inte rekommendera. Vi bodde på ungefär 10 olika hotell under vår resa i Storbritannien. Detta var klart sämst .(

Todella nuhjuinen ja epämiellyttävä huone,

Det var virkelig et klamt sted. Vandet dryppede ned i foyeren, hvor der stod flere spande til at opsamle vandet. Loftet lignede noget som kunne kollapse hvad tid det skulle være. Trappeopgangen var ulækker og ikke rengjort længe. Elevatoren havde været ude af drift længe, og sengene var så slidte at man næsten lagde på gulvet. Et virkelig skummelt sted som jeg ikke kan forstå at hotels.com vil ligge på sin hjemmeside.

Great location but maybe moreso a place to stop for a night.

I arrived just before 10pm and the hotel was closed - no guests could stay as there was no power. I was given no warning or alternative. There was no effort to contact me at all. There were no hotel staff at the hotel to advise, only some workers who were trying to fix the electrics who told me the situation.

I would not recommend staying at this hotel. Even if you have to pay an extra £60–£100, I would strongly advise choosing a different hotel. Here are the reasons why: Upon entering our room, we noticed black mould and strands of hair in several places. The room did not smell fresh or clean. The bed and pillows also appeared unclean, with hairs visible on the bedding. The corridors leading to the room had an unpleasant smell, and the carpets looked dirty and poorly maintained. The bathroom floor was extremely slippery and felt unsafe. The only positive aspect of our stay was the female receptionist we interacted with during our two-night stay. She was polite, professional, and very helpful. Staff members like her are a real asset to the hotel and should be recognised for their excellent customer service. The two male receptionists were also fine, but not as memorable in terms of service. Overall, the cleanliness and maintenance issues significantly affected our experience, and I would not choose to stay here again.

Lovely view and handy to all main things

We just needed somewhere simple to stay, carpet not the cleanest but the bedding was clean, parking is not always available at the hotel itself, but the hotel has an arrangement with the local council for patrons to park in the council car park down the street for free. Simple bar in the lounge/restaurant area and live music on a Friday night. We enjoyed our time here.

As expected. Good and perfect location as a stop off.

To whom it may concern My room was in third floor with no lift as it wasn't working with my arthritis and waiting on knee replacement is not good no hot tub in use was also sauna also switched off dirty towel left on bathroom from the previous guest 😡😞 my meal meal was slammed down 2 me as if staff couldn't be bothered. Very disappointed stay

We are 75. We were offered a room on the 4 th floor. No lift. We were then offered a room - on arrival the door handle fell off. We ended in a room with a cracked window.

Our room was on the ground floor and the hall way along to the room smells so strong of damp it almost smelt like fuel. The room was basic which is what you would expect for the price paid as this was just a base for us as we were attending a wedding in the Tarbet hotel which was fully booked…however I don’t think it had been cleaned there was bits of old food and rubbish on the floor I stood in what seemed to be peanut butter. The mattress protector was all stains and the sheet didn’t fully fit the bed, as it was so hot we were going to use the grey throw from the bottom of the bed instead of the quilt but this smelt like urine so was put on the floor. The hotel it’s self when you enter is bright and clean along with the bar area drinks were well priced and the pool table was free! Don’t know if the rooms on the higher floors are better. Arrochar it’s self was a lovely wee place with stunning views and food amenities for the size of it, would recommend Ben Arthur’s Bothy for food, drinks and entertainment! And the staff were amazing friendly and helpful. We would definitely go back to Arrochar but stay elsewhere.