I want to tell you about your Hotel service. 1. When I arrived at the hotel, the receptionist was not explain my book including. For example, I asked her about my breakfast after the check-in process, for 3 times!!!!!( that night, and then tomorrow morning, and after the breakfast.) Is is right process for your hotel? I 2. I ate the dinner of your hotel restaurant when I arrived day. It's so nice place, nice circumstance. I couldn't the reservation there so crew asked me to leave until at 7:30 p.m. My sister and I was so hungry toooooooo long driving. So I agreed with their request and we have a seat. We ordered pasta and lamp. The employee didn't even ask me to roast the meat! Is is always do that? And even they didn't serve to me a bread. Why they did that? So I asked them to bread and gave me except oil. So I asked them again to give a oil or butter. 3. I asked the clean service of my room when I left the hotel. But it's not working. When I return the Hotel for rest, the cleanest visit my room and we have to left. Then, we came back to room, pillow have many many many many dust!!!!! I took a picture. They had a purpose to do that? Fortunately, we met a good and nice crew of your hotel. He was so kind to us explained the restaurant and the others,

The hotel was perfect and appreciate the upgrade. Wish I had booked 2 nights. Had brunch at the lobby bar but they never placed my order. Finally one attendant sorted it all out when he found out, and in the end didn’t charge me for the meal. Kind of a downer because there’s a lot of spots that people can dine at so more attention needed for training here and having staff that care because your houseguests give you priority over the neighboring eateries. The rest of the reception and spa staff are awesome but it takes a couple of people to ruin what would have been a perfect stay.

Our visit to Calile was wonderful. Checking in was so easy & staff super helpful especially Emily. Our breakfast in The Lobby bar was delicious & couldn’t fault anything with our overnight stay. We can’t wait to stay here again. Thank you

Always love a visit to The Calile. Beautiful hotel with the best food around an stunning facilities.

Lovely Hotel and lovely Greek restaurant next to the pool

Very lovely place

Having had the chance to stay at The Calile on a few occasions I can’t fault the property/ facilities but more importantly the staff and service. Every single team member goes the extra mile with friendly service.

Great

beautiful hotel and great surrounds

Very nice hotel Super helpful and pleasant staff When I’m next in Brisbane I will stay here for sure

Fabulous

The Calile is the only place to stay in Brisbane. High end accommodation, impeccable service and facilities and all the best river city restaurants within walking distance.

Loved it. Thankyou.

Very good

Absolutely stunning! Highly reccomend a Terrace Room which gives great space. Loved the decor but most of all - the service. All staff were kind, fresh and attentive. Check in was personalised and welcoming. We’ll be back!

The staff were amazing. In plentiful supply and all excellent. The restaurants were lovely. The rooms on the second floor are quite noisy on a Friday and Saturday evening. The rooms are lovely, but not as amazing as I have been led to believe. The library was quite disappointing for a luxury stay.

Could not fault a thing about the Calile. Service was amazing. Staff were all so friendly and helpful. Beautiful hotel. Will def. Be back.

Gorgeous hotel - lots of atmosphere and pool area is beautiful.

The worst club sandwich I have ever had. Cold with stale bread and dry bacon. Then the lights in the room go out because the iron short circuits 20 mins after I used it. Happens regularly apparently. For the price this was an incredibly disappointing experience.

Loved it!