객실관리, 직원들의 친절함은 물론 음식 맛이 너무 훌륭했음

정말 힐링되는 좋은곳이었습니다 너무너무 친절하고 룸 컨디션도 너무좋고 요청한부분도 다 들어주셔서 감사했습니다 노천탕도 좋아서 피로가 말끔하게 사라졌어요~ 음식도 다 맛있었고 간식도 맥주도 무제한 프리여서 그것또한 좋았습니다 또 가고싶네요~^^

최고의 온천 여행

너무 좋은 기억이었습니다. 기회가 된다면 다음에도 묵고싶네요.

Beautiful and relaxing hotel.

An incredible stay - perfect!

Toda a staff foi muito atenciosa e gentil. O quarto era super espaçoso, o maior que ficamos durante nossa viagem. Os onsens são maravilhosos, acabamos nem usando a banheira do quarto porque os onsens publico e privados eram perfeitos. Tudo perfeito! Super recomendamos o Suiun.

。除了房內的溫泉之外還提供三個獨立的溫泉。而且還有一碗麵作為宵夜並提供不同的酒水小吃零食這個很滿意。唯一不滿是停車場。 離開的時候剛好落雨，前台只安排雨傘給客人。要客人自己拿着行李步行樓梯去停車場攞車。

Everything was perfect was checkin to check out. Fabulous property! Would definitely return. Rooms are clean and well layout. Thank you.

Absolutely loved this place. Was one of the top places I stayed during my Japan trip. All of the staff were super friendly and the amenities were great. The room was also spotless.

The staff are not so helpful

Staff was great. Beautiful rooms. Nice onsen facilities. Great location.

We only stayed one night but it was the highlight of our trip! Beautiful property with great staff!

今回で3度目の宿泊です スタッフの方々はいつもの事ながら非常に丁寧で素晴らしい対応でした お抹茶を立てて頂いたり湯上がりのハーゲンダッツが追加されていたりとても良かったです お腹いっぱいで大満足な二日間でした

ビール飲み放題が最高でした

Great experience. The staffs are extremely friendly and helpful.

客室はとても綺麗でお風呂も最高でした。サービスに関しては、悪くないけど一級でもないと感じます。 とても素敵な笑顔でお給仕されている方がいると思ったら、アルバイトなのかしら？と思うような接客があったり。2回目の来訪でチェックイン時にもそのように記載したので、少し触れたりしていただくだけでも、また来たいという気持ちがさらに高まります。 今回に関してはきみまちどころに飲み物しかなく、お菓子がありませんでした。食べたい！と言うわけではなく、そう言う細やかさが大変好きでしたので、その点は残念でした。

Room was spacious & clean but the onsen in my room does not have any view. A good place for some quiet rest.

スタッフの方のホスピタリティが良かったです。

Staff and breakfast were wonderful and it was a very relaxing and calm experience