8.8
매우 좋음
리뷰 271개
청결

9.2

편안함

9.0

위치

9.0

서비스

9.0

실제 이용 고객 리뷰 Polana Serena Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Luis
icon-
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Very nice hotel, excellent rooms, great pool
Robert
icon-
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Beautifully located hotel. You even local foreigners coming in just for Sunday breakfast, so it must be popular. Some of the decor looked a little in need of some love and attention, but overall a beautiful elegant property.
Gina
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

Throughly enjoyed this property. The spa and grounds are amazing. Service is top tier.
Goncalo
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

.
Maria De Carvalho
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Perfect in every way!!!!
Anselmo
8.0
/10
22주 전에 리뷰함

Expedia Group verified review

The hotel was great, modern and very large room, friendly staff, and beautiful pool and lobby. But it doesn't merit a five. The problem were the staff in the bar and restaurant. I had to ask two people for coffee at breakfast. Also had to ask about a sandwich at lunch at the bar. How can it take almost 30 minutes to get a sandwich?
자세히 읽기
Robin
icon-파트너와 함께
파트너와 함께
8.0
/10
25주 전에 리뷰함

Hotels.com verified review

Bra läge, fint poolområde och fina rum med balkong mot havet men väldigt nedgånget på sina ställen med trasiga och lösa markplattor. Väldigt långsam service i restaurangerna med över en timmes väntan vid flera tillfällen.
Robin
icon-파트너와 함께
파트너와 함께
8.0
/10
26주 전에 리뷰함

Hotels.com verified review

Fint poolområde men överlag slitet hotell.
Anja Andrea
icon-파트너와 함께
파트너와 함께
10.0
/10
30주 전에 리뷰함

Hotels.com verified review

Wunderbar. Sehr freundlich und zuvorkommend. Sehr sichere Gegend mit vielen Restaurants.
Anja Andrea
icon-파트너와 함께
파트너와 함께
10.0
/10
30주 전에 리뷰함

Hotels.com verified review

We enjoyed the pool
Domingos
icon-비즈니스 및 여가 가족 휴가
비즈니스 및 여가 가족 휴가
10.0
/10
36주 전에 리뷰함

Expedia Group verified review

Excellent
Shari
10.0
/10
36주 전에 리뷰함

Expedia Group verified review

I had a wonderful stay!!! The transportation to and from the airport was spot on!!!
Yolanda
icon-파트너와 함께
파트너와 함께
8.0
/10
37주 전에 리뷰함

Hotels.com verified review

Had a lovely facial at the spa. The staff there were excellent. There is also a decent gym to use. The staff in La Veranda restaurant could do with a bit more training, but they do try hard!
Henric
icon-출장
출장
10.0
/10
39주 전에 리뷰함

Hotels.com verified review

Service
Bianca
icon-비즈니스 및 여가 친구와 함께
비즈니스 및 여가 친구와 함께
10.0
/10
39주 전에 리뷰함

Expedia Group verified review

The staff was very professional and helpful with all of our needs. Happy people working at the hotel. Amazing breakfast. The shower needs an adjustment cause the water temperature changes all the time from cold to super hot! 😅
Carl
icon-파트너와 함께
파트너와 함께
8.0
/10
39주 전에 리뷰함

Hotels.com verified review

.
Vaibhav
icon-출장
출장
10.0
/10
47주 전에 리뷰함

Hotels.com verified review

Good location and helping staff
James
icon-출장
출장
8.0
/10
51주 전에 리뷰함

Expedia Group verified review

Excellent property
Nelia
10.0
/10
70주 전에 리뷰함

Expedia Group verified review

Perfect
Steven
icon-출장
출장
8.0
/10
74주 전에 리뷰함

Hotels.com verified review

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.
자세히 읽기
페이지당 리뷰 수
20
40

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