from South Korea who stayed here for our honeymoon from November 13th to 16th. The overall satisfaction with the food, environment, location, facilities, and scenery were fantastic. However, I would like to tell you about an unpleasant experience. I am very dissatisfied with the service attitude of the staff. We clearly requested the honeymoon service by email before our arrival, but it was not provided. We requested it again to the Chinese staff member at the reception desk, and they said they would process it soon and just made us wait. We waited for 2 hours without even unpacking our luggage, and eventually we visited the reception twice more, but it was not processed. After waiting for another 30 minutes, we made a request to the head manager and our request was processed right away. The Chinese staff member just made us wait and did nothing, neglecting us and wasting our precious time. I hope that he will be punished accordingly.

Het verblijf was echt perfect. Van het uiterst vriendelijke en behulpzame personeel tot de heerlijke restaurants en het zeer goed onderhouden hotelcomplex.  De Nirvana-zone is zeker een aanrader!

Rekommenderar starkt att besöka! Super trevlig personal och service nivå på topp! Dem gjorde allt för att man ska känna sig välkommen. Maten var mycket bra på 3 av 4 restauranger som dem har.

Personal war sehr langsam und die Dusche roch muffig.

Enastående service. Men kanske lite för strikt för ett semesterställe. Speciellt i gymmet. Marklyft görs alltid utan skor. Men det var tydligen inte tillåtet att vara utan skor. Där stod alltid en personal och glodde på en när man träna. Inte riktigt min kopp te. Men super bra och lyxigt boende!

Fantastiskt ställe. Rummet var stort och rent. Gratis drinkar vid solnedgången. Personalen var underbara. Maten på resorten var utsökt.

Fantastic stay at the Le Meridien, lovely ground floor sea view room, cleaned every day, staff are super friendly and couldn’t do enough for you, property and gardens are amazing (well done to the gardeners) there are far too many staff members to highlight because they are so good, (I will mention Jimmy P front desk, he went above expectations, fantastic) Food was excellent and catered for most if not all so there is always something to like. I was so glad I went all inclusive as I found out the cost of drinks and food was so expensive so if you choose this hotel go All In. The views are to die for and lovely white sand beneath your feet can’t beat it. If you like some water sports plenty to do at no extra cost 👍 because of location there isn’t much to do at an evening unless you travelled somewhere else but that wasn’t an issue for us, if you have small children this could be a problem! Overall I thoroughly enjoyed my stay and wouldn’t hesitate to go back and stay, I’ve only been back a few days and miss you already 😃

Fantastic staff and location. Everyone was very kind and helpful making sure that our stay was excellent. Beautiful Nirvana room with view of the pool and ocean. Highly recommend booking a Nirvana suite! Restaurants were excellent. Loved Jade restaurant for breakfast.

Yes the staff couteous and room clean to my satisfaction

Beach front area is amazing, vibrant, nice swimming pool, plenty of area, family friendly, but room is not at all good, it is not valued according to the price, reception people not professional, entry time they are acknowledging you but exit time same as like cheaper hotel. Food is ok but unnecessary costly, less variety. Ground staffs are good, well behaved, F&B manager is also good. Reception is disappointing 😞 Single time visit is fine for families.

The staf were courteous we had a private butlerwho was very attentitive

Besonders hervorzuheben ist das freundliche und zuvorkommende Personal, ganz besonders der Concierge sowie das Servicepersonal an der Hotelbar am Abend. Die Zimmer sind schön, die Live-Musik am Abend toll, das Essen war lecker, am Pool lässt es sich schön entspannen und auch die Massage war klasse. Einzig die Preise sind sehr hoch, sowohl für die Zimmer, als auch für Getränke und Essen.

Staff was extremely polite, friendly, helpful and catered to our every need. The room and the entire property was immaculately maintained. Our honeymoon was made extra magical by the personal touches provided by the team. I would definitely stay here again the next time I’m in Mauritius.

bon rapport qualité prix

Amazing staff and hotel

Staying at Le Meridien Ile Maurice was disgusting. - The room was filthy with mold everywhere (I took photo proof). - Sent the wrong room service order to our room. - Despite asking us if we were travelling for a special occasion (we included "yes its our honeymoon" there was no note, no congratulations from staff or anything to align with why the question was even asked. - Water and mini bar was never topped up unless we asked. - Towels were frayed and in average condition. - Almost denied entry to one of the hotels restaurants as we were told my husbands smart sandals were not allowed despite a muslin man in sight wearing casual slides at his table. Cultural discrimination! - Both ended up with food poisoning 2 days into our 5 night stay there. When all these things were raised with the service desk, we were astounded with a very cold, apathetic response and almost gaslit that we were the only guests sick as if to out right deny the hotel made us sick despite the fact e had not left the hotel or eaten anywhere else! Disgusting for a 5 star resort we will never stay with this hotel chain again!

Das Zimmer war sehr geräumig, sauber aber auch schon etwas in die Jahre gekommen. Das Personal war immer sehr freundlich und aufmerksam jedoch schrecklich unorganisiert (vor allem beim Frühstück im Restaurant wo Hundertschaften in diversen Hierarchien emsig aber ineffektiv umherrannten. (Beispiel: Orangensaft Bestellung da kein Self Service gerade verfügbar beschäftigte 5 Personen). Insgesamt aber alles ok, doch bei einem 5* Hotel erwartet man schon etwas mehr Professionalität.

Prestations générales excellentes. Mention spéciale au soin apporté à l'entretien de la chambre.

Beautiful junior suite, stunning view out to the ocean. Clean and well kept surroundings. Friendly staff.

The staff was very visible and always checking on the welfare of the guests.