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from South Korea who stayed here for our honeymoon from November 13th to 16th. The overall satisfaction with the food, environment, location, facilities, and scenery were fantastic. However, I would like to tell you about an unpleasant experience. I am very dissatisfied with the service attitude of the staff. We clearly requested the honeymoon service by email before our arrival, but it was not provided. We requested it again to the Chinese staff member at the reception desk, and they said they would process it soon and just made us wait. We waited for 2 hours without even unpacking our luggage, and eventually we visited the reception twice more, but it was not processed. After waiting for another 30 minutes, we made a request to the head manager and our request was processed right away. The Chinese staff member just made us wait and did nothing, neglecting us and wasting our precious time. I hope that he will be punished accordingly.

Toller Urlaub. Tolle Ferien, tolles Team und sehr gutes Essen. Traumhafter Urlaub, in einem Hotel der uns vieles zu bieten hatte. Wir sind sehr dankbar und haben 11 traumhafte Tage verbracht.

Had a very nice room. Water didn’t drain in sink and toilet was smelly, but that was fixed after a call to reception and by keeping door to toilet closed. HOWEVER. It took the hotel 3 days and 4 people to organise a tennis lesson for me. 2 days and several people to show me a different room category. Called for a golf cart to take me to the boat house for a snorkeling trip that didn’t show up, so I had to make a run for the boat house to catch the boat. Asked for an umbrella that never arrived, so walked the pretty far walk to reception in the rain. Doing things you say seems rather optional. My room was situated next to a pool that played charts music loudly every now and then. All in all I decided to change location despite the nice facilities. At a resort like this, you pay for the whole experience. It does not help if you have a dress code at dinner (which I love), but play techno by the poolside. The nicest spa does not make up for waiting around forever for your tea at breakfast or dirty tables in an empty restaurant while the staff hangs out at reception chatting. This place has a lot of potential, that unfortunately is not used.

Had a very nice room. Water didn’t drain in sink and toilet was smelly, but that was fixed after a call to reception HOWEVER. It took the hotel 3 days and 4 people to organise a tennis lesson for me. 2 days and several people to show me a different room category. There is an archery range. Turns out that there is only supervised access on certain days. In the 5 days I have spent here, I have not seen anyone (and my room was right across) Called for a golf cart to take me to the boat house for a snorkeling trip that didn’t show up, so I had to make a run for the boat house to catch the boat. Asked for an umbrella that never arrived, so walked the pretty far walk to reception in the rain. Doing things you say seems rather optional. My room was situated next to a pool that played charts music loudly every now and then. All in all I decided to change location despite the nice facilities. At a resort like this, you pay for the whole experience. It does not help if you have a dress code at dinner (which I love), but play techno by the poolside. The nicest spa does not make up for waiting around forever for your tea at breakfast or dirty tables in an empty restaurant while the staff hangs out at reception chatting. Little design flaws, like the faulty installation of the shower door do make a difference (instead of keeping water in the shower, it actually pushed water out of the shower basically flooding the bathroom after every shower).

Otima localização, muitas opcoes de lazer e funcionários muito bem preparados. Minhas ferias foram incríveis

Property in perfect conditions, excellent facilities and super friendly and efficient staff. I was there during a typhoon level 3 alert. The airport was closed and a lot of clients got struck. The front desk, concierge and guest relations were simply amazing! The management did huge efforts to minimize clients’ discomfort. Amazing!

Alles eigenlijk tip top, met name het personeel. Kamer prima, van alle gemakken voorzien. Alleen wat masaal en daardoor minder sfeer. Weinig bomen, tuin, vrij nieuw. Moet nog vorm kriijgen, deed me wat denken aan een nieuwbouw project. Zelf voorkeur voir Lux le Morne, waar we vandaan kwamen. Iets gemoedelijker en meer ambiance.

Brilliant place to stay for a relaxing beech holiday

Definately stay in the Nirvana adult only side if you want to have quiet stay without the noise of kids. Nirvana rooms also have butlers that are amazing especially Kesaven. Also the Nirvana pool bar employees took good care of us especially Espoir. We stayed here for honeymoon and truly enjoyed it.

Positives : Good size room with lovely view, quiet, pretty garden, well maintained, good food, especially the Wave restaurant. Not quite a 5 star hotel, but ok. The staff helppat the front desk far from 5 star standard, more reminiscent of a second rate guest house We’ve booked a boat trip on the other side of the island through the concierge(Jimmy) thinking that even though taxi was far more expensive, at least it would be turn up on time. Wrong! Taxi was 30 minutes late, it took a lot of discussions, a phone call to find the taxi. Later the driver told us that he waited outside! Surely it should have occurred to him to come to reception to find us! The taxi was not the very clean and driver was very bad : he was very slow, constantly drifted over the middle line, occasionally having to swerve to miss oncoming vehicles, even managed to get lost . The boat trip was not exactly what we were told either, I would not recommend it. We also made the mistake of agreeing to hire a car through the concierge (same one, Jimmy). It was a bit pricey, but we were told that we’ll have a brand new car and no card transaction fees. On the morning of our departure we were brought a 2019 plate Kia picanto, dirty and covered in scratches. As we were leaving the hotel we eventually no choice but to accept the car. Someone was supposed to meat us at the airport to collect the car 5 days later, and, of course, they didn’t! When we called them from airport they argued that we were a day early!

Pleasant surprise,

Beautiful location, friendly staff, great facilities and a lovely vibe.

Overall, me and my wife had a beautiful stay here during our honeymoon.

Un personnel adorable, très à l’écoute et prêt à satisfaire nos moindres demandes: tout est parfait, ne changez rien ! Néanmoins, une structure, des chambres et un confort d’un niveau davantage 4 étoiles (que 5). Idem concernant le Spa.

We recently stayed at Le Méridien for our honeymoon, and it was an experience we’ll never forget. The moment we walked into the resort, we were greeted with a breathtaking ocean view from the reception area, an absolutely stunning way to start our stay. The resort itself is meticulously clean and surrounded by beautiful scenery, making it the perfect setting for a romantic getaway. The all-inclusive package is a must; it allowed us to relax completely without worrying about additional expenses. The location is also ideal, offering a peaceful retreat while still being conveniently close to local attractions. One of the highlights of our trip was renting the jetty for a private dinner. The food prepared by the private chef was simply incredible, but what truly made the evening special was the outstanding service from our two private waiters. They were not only attentive and professional but also willing to capture special moments for us, taking beautiful photos that we’ll cherish forever. The spa was another high point of our visit, with excellent service that left us feeling completely rejuvenated. While the overall experience was fantastic, we did notice that poolside service could be a bit slow during the day. Additionally, while some staff members were phenomenal, going above and beyond to make our honeymoon special, others were a bit less attentive. Overall, Le Méridien was an incredible choice for our honeymoon.

Le personnel est au petit soin, tres poli et d’ne extreme gentillesse. L’hotel est bien decoré, les chambres grandes, la literie tres confortable. Ils m’ont fait beneficier dun depart tardif et j’ai pu conserverbla chambre jusqua 16h. Les aoeritifs sont tres chers.

Un grand merci à tout le personnel du Meridien , merci à Nicolas, Jouana et Rodrigo. Un séjour merveilleux, le personnel aux petits soins est toujours très attentionné, nous reviendrons l’année prochaine. Merci à toutes et tous.

Tolles Hotel

Wir waren sehr zufrieden mit unserem Urlaub im Le Meridien. Wir hatten ein schönes Zimmer mit Balkon und Meerblick im Bereich „Nirvana“ (Zimmer 435). In diesem Bereich hat man einen reservierten Pool und Strand, die Erholung garantieren. Die gesamte Hotelanlage ist sehr schön und wird sehr gut gepflegt. Das Hotel ist in jeder Hinsicht sehr gut und eine klare Empfehlung. Zwei Punkte möchten wir aber besonders hervorheben. Das Essen hat immer geschmeckt. Egal was wir in welchen der Restaurants bestellt haben, es hat alles sehr gut geschmeckt! Das Personal hat uns jeden Tag beeindruckt. Ausnahmslos jeder war sehr zuvorkommend und immer freundlich, der Gast ist hier wirklich König. Die Mitarbeiter des Butler-Service haben sich großartig um uns gekümmert und immer ein aufmerksames Auge auf uns gehabt. Im Restaurant O Jade haben uns insbesondere Baboo B und Ashlay R immer wieder schöne Momente bereitet. Ashlay, Dein spezieller Tee gegen die Halsschmerzen meiner Frau war ein Traum!

Tolle Anlage mit großartigem Strand, verschiedene Pools, Restaurants, Bars. Hängematten, Liegen, Strandbetten, tolle Entspannungsnöglichkeiten. Super freundliches Personal, außergewöhnlich aufmerksam. Außergewöhnliches Frühstücksbuffet, sehr vielfältig. Freizeitangebote wir Sportkurse, Fitnessraum, kleiner Spabereich, kleiner Schnorchelausflug, Glasbodenboot oder Wasserski. Wirklich toll!