수려한 인테리어와 외관이 너무나 훌륭하다. 마치 페르시아 궁전에 있는 기분이다. 부티크샵에 물건은 다른 리조트와 달리 굉장히 고급스러운 느낌이다. 객실의 느낌도 굉장히 이국적인 느낌이다. 하지만 너무 너무 모기가 많다. 훈증 모기매트를 가져갔음에도 불구하고 모기가 많다. 모기장을 치고 잠을 잤는데 발이 모기장 밖으로 나갈것 같아 불편하게 잠을 잤다. 부디 스프레이 모기약을 배치해주면 좋겠다. 그리고 수영장은 하나가 있는데 1M ~ 2.3M까지 2M이상 되는 부분이 수영장의 반을 차지해서 수영을 못하는 사람에게는 좀 난감하다는 생각이 든다. 해변은 다른 리조트 해변과 달리 정돈이 잘 되어 있어 굉장히 예쁘다. 마지막으로 메인 부페 음식의 다양성은 다른 리조트보다는 좀 많이 떨어지나 질은 좋다. 그런데 오래 머물예정이라면 금새 질릴것 같다. 전체적으로 리조트는 이국적이고 정리가 잘 되어있다. 파란 풀밭에 선배드에 누워서 책으로 보거나 수영장에서 누워 있기는 좋다. 하지만 모기.... 부디 훈증매트와 모기 기피제를 가지고 가길 바란다. 방에 비치되어 있는 모기 기피제는 그냥 장식으로 이용하시길.

Great place for a coastal Kenya vacay. Loved everything about it

Family friendly and excellent people skills by staff

Lovely. Overlooks the ocean. Nice rooms

This is a lovely property. I think you need more food options on site, such as a nice coffee shop, and 2 other cuisine

The staff are the best. They provide exceptional service. Only issue is with the food. Prefer more variety and also only buffet like other resorts.

(1) We were disappointed with the airport pick-up service we booked several weeks in advance, which never materialised, especially as we had been travelling internationally for the preceeding 3 days. Thankfully a local taxi person helped us out - we hope he was paid what we were charged. (2) We recommend Serena offers an 'all inclusive' option. Half board is quite outdated, given so many Kenyan coastal hotels are now all inclusive. All inclusive means the customer pays in advance, removing the worry of what the final bill is for the customer, as well as assuring the hotel will get it's money. (3) For what customers are paying, the hotel really needs to be on top of maintenance eg eroded shower hinges; cracked tiles; mould on the verandah, etc. After all that, we had a lovely time!

Pros: Great hotel in an excellent location. The rooms were clean, spacious, and very comfortable. Cons: There was ongoing construction during our stay, and the hotel did not maintain the beach, which made the overall experience feel overpriced for what was offered.

The live music was very loud and frequently went on until 11pm. I have to be up early to do medical camp so didn’t appreciate the late finish and the volume of the live music. I shall book a quieter room well away from the live music next time I visit

Nice place

Good 👍

Good

L’hôtel est plutôt bien par contre il est vieillot ( 50ans le mois prochain La nourriture est bonne et personnel très disponible . La plage était en traveaux ce qui était désagréable ( bétonnière , tracteur .

First visited nearly 30 years ago and have stayed several times since. It's a lovely hotel for a short stay and it has an amazing staff. The facilities are excellent, great for young families and can be lively in the evenings (ask for a room away from the music in need). The restaurants are all open attracting monkies, crows and sparrows so some surfaces are likely not very clean but generally not a nuisance. The hotel's reputation is well-deserved.

Das Serena Beach ist eine wunderschöne Anlage. Ich komme seit 15 Jahren immer wieder hierher.

Excellent property and service!

This is a lovely place to stay along the Kenya coast. The property is an excellent condition and the staff could not have been more accommodating. They offer guest free activities, such as a catamaran and kayaks. Great pool.

Serena Beach Hotel is well located, had beautiful timeless architecture and wonderful ambience. The staff made our stay special, very attentive, pleasant and wet had lots of laughter with them. The Chef is outstanding, all the meals and snacks were well prepared, with a diverse presentation of food and drink. The sea front needs some cleaning attention otherwise we enjoyed cooling off in the ocean, very safe and comfortable to swim, even for the little ones. We will be back!

Beautiful surroundings and attentive staff

Really nice place, Good pool and a beautiful beach. Lots af monkeys in the garden. Wonderfull staff