Definitely not an all-inclusive resort when dining options are limited and payment is required to utilize the VR games room. The waterpark is really a play area for small kids. The room was musty with multiple stains on the furniture. Key access to the room was limited to the adults only and was a big inconvenience whenever one of the kids needed to go to the room. The beach was a disappointment as it seemed more like an area of stagnant water. Areas for dining and drinking had worn out furniture and counters. The nightclub was also a big disappointment as it was musty and lacked a party ambiance.The food was a bit better than other places but the alcoholic drinks were mediocre at best. The only plus was the lazy river, bowling alley and live shows. Despite a multitude of issues which was brought to management's attention, they never offered anything as a gesture of goodwill for the inconveniences. And with all that, they still wanted to sell us a vacation club package. Really? Definitely a 4/10 experience.